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“Pleasant Stay”

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Hotel Santika Premiere Dyandra
Ranked #3 of 74 Hotels in Medan
Certificate of Excellence
Reviewed 22 November 2012

We stayed for 3 nights in Santika as my husband have to attend a conference. Santika is considered new hotel so the facilities are in very good condition. We booked directly to the hotel, also booked a pick up service from concierge at airport, but no show so we have to take taxi with no meter. Overall we are satisfied with the experience. Bedroom although not quite spacious but enough for us as mostly we were out during the day. Bathroom have no tub and only shower without door so please be careful it would get get everywhere. Hot water available all the time.

One minus point is, during daytime, we can hear noise from workers (I assume the hotel construction are still going on) and it was quite annoying, and once I can smell the strange smell (think it's from building material). Also the wall is too thin that we can hear sound from next room (sound of toilet flushing, sound of door slamming, sound of people chatting). Often guests next room start their day too early and disturb our sleep.

Breakfast is excellent, there are a lot of variation and the food is fresh. Love the pastries. Staffs are very nice and polite.

Room Tip: Ask for a room where there's no construction going on close to the room.
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  • Stayed: November 2012, travelled as a couple
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Thank Kiki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 23 November 2012

Dear Ms. Kiki from Jakarta,

Thank you very much for your review on Tripadvisor.com regarding your recent stay with us in November and and providing us valuable feedback.

It feels wonderful to read that you had an pleasant stay especially related to the breakfast and our service. Hopefully we still have the honor to welcome you back very soon to improve the shortfall during your stay principally concerning your comfort in the room. We will provide you better services near future and feel free to contact us for any kind of information and reservation.

Once again, thank you very much for posting your positive review.

General Manager
Santika Premiere Dyandra Hotel & Convention Medan

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295 - 301 of 580 reviews

Reviewed 24 September 2012

I stayed here at September 14, 2012 for my business trip at Medan. I got the room with pool view which pretty interesting. But the room quite small. Near to Merdeka Walk, you can walk by about 10 minutes to reach there. The staffs are very friendly and nice. Breakfast also great and delicious.

  • Stayed: September 2012, travelled on business
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1  Thank MissAnemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 27 September 2012

Dear Ms. Islami Fitri from Jakarta,

Thank you very much for your review on Tripadvisor.com in Sept 24 and and providing us valuable feedback.

Regarding your review about your room type, kindly inform us for your next visit to upgrading room type to Deluxe or Premiere Room with view to the pool side so we could fulfill your request upon availability.

It feels wonderful to read that you had an pleasant stay, and we will hopefully have the honor to welcome you back very soon!

Once again, thank you very much for posting your positive review.

General Manager
Santika Premiere Dyandra Hotel & Convention Medan

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Reviewed 14 September 2012

First time in this hotel was very fascinating. Since my arrival in airport, I got best service from their shuttle transfer in service. The driver were very nice and I really enjoyed my ride from airport to the hotel.

Arrived in hotel, the hospitality ambiance were welcoming me and I felt very relaxed .... The front office staff were very nice taking care my checking in and fast as well.

Staying in their Deluxe Room were one of my best hotel staying experience. The room were very nice and very completed. Their free Hotspot facilities were nice as well.

Enjoying morning time in Santika Premiere Dyandra Medan also very nice. Their SUPER VALUE Breakfast couldn't been beaten by another hotels in the same level of Santika Premiere Dyandra Medan. Starting from Dimsum, Bakeries and variance of foods were very very completed.

Santika Premiere Dyandra Medan, the one and only destination to enjoy the experience of BEST STAY VALUE!

Room Tip: Choose their Room that viewing to the pool ... the view were very nice...
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  • Stayed: September 2012, travelled on business
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2  Thank 45JimmyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 19 September 2012

Dear Mr. Jimmy from Jakarta,

Thank you very much for your review on tripadvisor.com in Sept 14 and especially for providing us with such wonderful feedback on your pleasant stay.

Your kind words are an additional motivation for the team overall and will certainly be recognized in addition, and your positive feedback shared accordingly.Kindly inform us for your next visit regarding your tips of room view to the pool side so we could fulfill your request upon availability.

It feels wonderful to read that you had an outstanding and pleasant stay, and we will hopefully have the honor to welcome you back very soon!

Once again, thank you very much for posting your positive review.

General Manager
Santika Premiere Dyandra Hotel & Convention Medan

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Reviewed 7 September 2012 via mobile

First time in this hotel is quite excited. Its a minimalist hotel but its so big! Annex building is a huge convention center operated by the hotel too, therefore the hotel has so many rooms. One thing admired me is the breakfast restorant, its so big in space to accomodate hundreds of guests. And the breakfast menu is so complete, delicious, well presented and clean. Waiters are very helpful. Room ammenities are standard for such 4 stars hotel. My only complaint is that the table in the room is so small that you cant enjoy your in-room dining. Location of the hotel is well suited in the business district, easy access to anywhere. The red color made Santika Dyandra looks outstanding, the red strips exterior, red strips interior, even room ammenities like the rubbis bins are with red strips. Overall is satisfactory.

  • Stayed: September 2012
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1  Thank protasius d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 10 September 2012

Dear Valued Guest,

We would like to thank you for your accommodation in Santika Premiere Dyandra Hotel & Convention during your stay.

We are delighted to your appreciation for our building exterior, room and Benteng Restaurant, services, and breakfast that we offered and particularly valued our hotel.

May we take this opportunity to thank you for having chosen Santika Premiere Dyandra Hotel & Convention Medan and we look forward to serving you again in the near future.

Sincerely Yours,
Management Santika Premiere Dyandra Hotel & Convention Medan

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Reviewed 19 July 2012

Opened in Feb 2012- very clean - great service and super value including breakfast and Internet . Rooms are small but modern and comfortable. Great location and staff - deluxe room at 50 usd net .

  • Stayed: July 2012
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Thank gregers1Indonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prsantikamedan, Public Relations Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 27 July 2012

Dear Valued Guest,

We would like to thank you for your accommodation in Santika Premiere Dyandra Hotel & Convention during your stay.

We are delighted to your appreciation for our service, breakfast and internet that we offered and particularly valued our hotel.

May we take this opportunity to thank you for having chosen Santika Premiere Dyandra Hotel & Convention Medan and we look forward to serving you again in the near future.

Sincerely Yours,
Management Santika Premiere Dyandra Hotel & Convention Medan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2012

I always love Santika, but not the Santika Premiere Medan. I think Santika management has to do a review to put "premiere" name to their hotel in Medan.

This hotel is centrally located, but to reach this hotel, we have to pass the traffic jam everytime. If i knew this, I would be staying at other hotel. Not too mention if there's a demonstration near the parliament house (located near the hotel), then the traffic jam would be even worse.

Fitness center is available but it has only treadmill and static bicycle. Hotel has to replace static bicycle to cardio trainer. Swimming pool is nice, but was tiny.

Brekfast was a disaster, as it was very crowded. Food was avaerage, better to have breakfast outside the hotel.

Stayed at 10th floor, Bad smell from the paint was really annoying, even I could smell it from inside the room. Room was very tiny, that I have to question, is this Santika Premiere?

  • Stayed: July 2012, travelled on business
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Thank tesyasblog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 19 September 2012

Dear Ms.Tesyablog,

Thank you very much for your valuable time to gave a review and impression regarding your recent visit with us. We understand that during your period of stay was the day of demonstration which is happen mostly around Medan city.

We offer you our shuttle pick up/drop off spesial from hotel to avoid traffic jam in town and we also want to give you a better experience for your next trip in Medan. For your input regarding our fitness facility, we understand that maybe it didn't fulfill your needs. Your input was certainly valuable for our improvement near future.

We hope this experience will not impair your trust in the Santika Premiere Dyandra Hotel & Convention Medan and that you will give us the opportunity of welcoming you again soon.

Best Regards,
General Manager
Santika Premiere Dyandra Hotel & Convention Medan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2012

i've went to Medan to have business purposes, when i've arrived i've got great welcome from the staff, and when i'm checking in the receptionist, and i'm asking for some information, but i've got passive info from receptionist...i think it's ok, because they have some big group on that day...

and after i go to my room, i've got nice room and clean....I've been there for 4 nights and i'm ready to get some breakfast in the restaurant...and the breakfast is soo goood...variety is good, quality and taste so good...and every day it is still in the excellent taste...salute...

I've check out and still asking some information, and i've got a good information from the same lady when i've check in...so it is wrap my trip feels perfect.... and i never forget jajanan pasar in dessert corner...funtastic........

  • Stayed: May 2012, travelled on business
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Thank andi g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this reviewResponded 19 September 2012

Dear Mr. Andi from Bogor,

Thank you for your pleasant review in Tripadvisor.com regarding your recent stay at Santika Premiere Dyandra Hotel & Convention Medan.

We are really delighted to read your appreciation about the breakfast especially our food. We ensure that our guest will always have a best experience both room, facilities and our food beverage with an excellent quality.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again at Santika Premiere Dyandra Hotel & Convention Medan.

Sincerely Yours,
General Manager
Santika Premiere Dyandra Hotel & Convention Medan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Santika Premiere Dyandra

Address: Jl. Maulana Lubis no. 7, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 74 Hotels in Medan
Price Range: £35 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santika Premiere Dyandra 4*
Number of rooms: 324
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