an experience that stood out at Santika was that all staff greeted guests "namaste style" with a genuine smile.
the extra security precautions of scanning the incoming baggage and guests was very reassuring in this era context.
the reception staff were polite, effient making it a quick check in.a welcome drink is also extended to all arrivals.
the property is quite well located with the major attractions of medan within easy reach.a mall with a hypermart is also located nearby.
the room - a little compact but ideally planned out, with sufficient lighting, communication equipment charging points and a small writing table and LED reading lights. a noticeable absence was the fridge in the room.the furniture is compact and functinal and the bed is very clean, with a nice firm mattress.the airconditioning is good with individual controls to adjust to guests' requirements
the breakfast at this hotel is extremely comprehensive covers all components of a solid meal - juice bar, salad bar, bread section, local cakes (kuehs) and drinks (bandrik which is a ginger brew).hot dishes covered fish and chicken with rice and noodles.breakfast commences at six in the morning.beverages like tea and coffee are also available.
this hotel is geared more for the business traveller.
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