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“Worst food in three months southeast asia”

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Travellers Suites Medan
Ranked #32 of 73 Hotels in Medan
A TripAdvisor Member
“Worst food in three months southeast asia”
Reviewed 30 March 2014 via mobile

The room is really big, nice and spacious. The staff barely speaks english, but they try and are really friendly.

However, the food we ordered was the worst we had in three months backpacking through southeast asia. The spaghetti primavera was not actually spaghetti primavera. There were no vegetables, only green sauce that was incredibly spicy and I am not even sure how to describe the taste.

They were really nice taking it back and we ordered the spaghetti bolognese instead. It was better than the primavera, but still bad. It had loads of black pepper in it, ruining the taste. We are not picky with food, we have ordered streetfood loads of times, not always knowing what we ordered. We got pork when we ordered hamburgers in Myanmar, but the food at travellers suites was simply the worst.

We switched to d'primahotel. The hotel is less luxurious, near a noisy trainstation, but also across the street from centrepoint shopping mall where there are a lot of decent restaurants (bakezin is great).

Stayed March 2014, travelled as a couple
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur, Malaysia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2013

Upgraded to a suite with 2 rooms, since upon arrival all single rooms were full. Suite was very BIG but very smelly, filled with cigarettes smell, from towels, sofas to bedings. No non-smoking floor / rooms. Although they sprayed fragrances to mask the smell, it did not work. Had to bear with smell for 4 nites, causing me headaches daily. Upon departure, they insisted that i consumed a can of coke from the MINIBAR which I didn't. Finally paid for it coz didn't want to miss my flight home.

Room Tip: Check and get them to confirm if they have non-smoking rooms before booking anything, if you are a...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
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Helpful?
4 Thank slingng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Medan hotels

Weipa, Australia
Level 6 Contributor
97 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 29 October 2013

We stayed at this hotel for one night with our two boys aged 7 and 8. We booked a two bedroom apartment via a third party website.

The staff at this hotel are exceptional and very friendly and helpful. The front desk, housekeeping and restaurant staff were outstanding. They were friendly to the kids, the restaurant staff even teaching our child how to fold napkins into crown shapes.

The hotel itself is fine but showing age in places. The room was very large with kitchenette, dining table, lounge, a Western and Indonesian bathroom. The swimming pool is reasonable for a city hotel and was a welcome relief from the heat outside. TV and Wifi in the room were great. The second room is extremely small with room for only one single bed and minimal standing room at the foot of the bed. We were in what the hotel classes as a standard 2 bedroom apartment.

We ate at the hotel restaurant which had a Western Style menu and was pleasant and ok value..

We did have a misunderstanding on check in regarding our website booking indicating sleeping for 4 but the room only having beds for 3. The hotel management were not prepared to honour the booking despite being shown the website. After much negotiation we ended up with a mattress on the floor of the living room for no charge. This was a satisfactory arrangement but I was disappointed we had to negotiate for as long as we did to get this result. If I had realised this would be the sleeping arrangement I may have selected a different hotel when booking as I think for a little more money there is a big step up in value available.

There is a bit of street noise but being located in a large city this is expected and did not disturb us.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Rattyos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 7 September 2013

I stayed there for my business trip to medan,so its perfect to me because it located at the center of the city.you can reach many places with easily.the room was clean,foods are tasty.and the staffs are friendly too.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Rudiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Level 6 Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 May 2011

I researched suite hotels in Medan and found the Travellers Suites offering a nice price on Agoda. (No problem with Agoda) found the suites centrally located easy to get to and quite comfortable. The second bedroom of the suite was small, but that did not matter as it was dark and quiet... the front desk crew were helpful, friendly and fun to get language tips from. They enjoyed a good laugh and were very helpful in sorting us out with the pedicab prices.. I enjoyed the spa on the first floor. Wonderful service for the prices. We enjoyed the breakfast as there was a good mix of western and asian food offered. We also enjoyed the cakes at the cafe, they were pricey in relation to indonesian standards, but yummy and fairly priced for western standards. The only complaint was that the room could have offered more tea bags and coffee and also a hair dryer....but we were pleased we had one night on our way to travel through sumatra and we were so pleased we booked again as we travelled out of sumatra..

Room Tip: go for upper level floors to cut noise
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  • Stayed April 2011, travelled as a couple
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Helpful?
4 Thank MelbourneDes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travellers Suites Medan

Property: Travellers Suites Medan
Address: Jln. Listrik No. 15, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #32 of 73 Hotels in Medan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Travellers Suites Medan 4*
Number of rooms: 52
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