This hotel offers shuttle service every hour to -from airport, around7 km from KNO. It's quite far , can not walk , be not scam by taxi at the airport , waiting for the hotel shuttle every hour worth waiting. The hotel overall is ok , but It takes long time for the staffs servicing you on the process checkin when passengers all get off from the shuttle to the reception. Price you paid is ok for service and quality.

Had to find a hotel close to the new KNO airport at Medan and was lucky to find Crew Hotel. With a morning flight out of KNO, it was very convenient and stress free to get up early, have a relaxing breakfast and take the free shuttle to the airport - no worries about traffic at all.

Hotel is used by airline crew also. Very good wifi service. Rooms are small but comfortable - you don't want to stay too many days though.

Friendly service but might need to wait a bit if airline crew arrived earlier than you to check in.

Will definitely choose to stay here once again if I am flying in and/or out of KNO.

So nice to have a hotel with shuttle bus this close to Medan airport.
Very friendly and helpful staff.
Breakfast was a little underwhelming but would still happily stay here on next visit!
Perfect for an overnight stay when passing through Medan