We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel with seaview”
Review of Mercure Padang

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Mercure Padang
Ranked #1 of 38 Hotels in Padang
Certificate of Excellence
Jakarta, Indonesia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good hotel with seaview”
Reviewed 22 July 2014

It's been a pleasant stay in the Superior room, which is quite big and roomy. Swimming pool looks good. The local indonesian cuisine (sop buntut padang/balado) is yummy. Location wise, the hotel is nearby to the beach, within walking distance. But don't expect you can swim in the beach, as it is filled with rocks and the water looks dirty

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Marlo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 30 July 2014
Dear Marlo3,
Warmest Greeting from Mercure Padang...

We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback from our valued guests as like you. It is our goal that all our guests leave with a smile.

Once again Thank you and we are here to ensure your stay will be the most enjoyable.

On behalf of the all Mercure Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.

Kindest regards,

Dodit N. Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

472 reviews from our community

Traveller rating
    147
    220
    77
    20
    8
See reviews for
111
55
25
192
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Columbus, Ohio
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

I have been working in Padang with the State University of Padang for a few years. I always ask to stay at the Mecure. Great location a block from the beach. It is wonderful to get an early morning walk on the beach and watch the fisherman land their catch. The breakfast buffet is outstanding and includes all kinds of cuisines. I have taken to holding "office hours" on the Mecure patio by their infinity pool overlooking the ocean. Good internet and the restaurant has some excellent food. If only I could permanently situate my office there :-) Rooms are modern, comfortable and pretty large. In room internet is dependable and a decent speed. Ask for a rom overlooking the ocean and watch the sun set at night. Staff are very friendly and helpful and the gym and spa are also excellent. I highly recommend staying here.

Room Tip: Ask for a room overlooking the ocean to watch the sun set.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 1 July 2014
Dear Jackie G,
Warmest Greetings from Mercure Padang...

Thank you for staying with us recently and spending some of your time to share your feedback on Tripadvisor. It is much pleasing to see that, It is a pleasure to know that you have enjoyed your stay at our hotel and our services and facilities that exceeded your expectation.

All of Mercure Padang staff always happy to know that our guests are happy. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests.

On behalf of the all Mercure Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.

Best Regards,

Dodit N Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Legazpi City
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 June 2014 via mobile

An almost perfect hotel, i stayed in this hotel back in October 2013. Great ambience and up-to-date amenities. Mercure Hotel offers a variety of rooms that are fit for an amazing and worry-Free travel. It has a pool area just outside the restaurant. The resto serves an variety of food so no worries when you have a choosy palate. International guests can choose food from their home countries. The rooms are spacious and really comfortable. The elevator responds to individual keycards. This means it only goes to your room and the lobby. That's added security for the guests. The wifi is good in the lobby as well as the room. I will surely be back here!

Stayed June 2014, travelled with friends
Helpful?
Thank JJGuerrero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 23 June 2014
Dear JJ Guerrero,
Warmest Greeting From Mercure Padang...

Thank you for extending your wonderful staying experience with us to the Trip Advisor readers. We are pleased to hear that you enjoyed stay with comfortable, our facilities and also your impression with our pool area and our restaurant with variety menu. It is our goal that all our guests leave with a smile.

At Mercure Padang we strive to provide a superior service experience for every valued customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence.

On behalf of the all Mercure Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.


Kindest regards,

Dodit N. Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yogyakarta, Indonesia
2 reviews
Reviewed 3 June 2014

Padang, West Sumatra. thinking about holiday that will be the one of many holidays unforgettable.
i went there with my big fams for 2 weeks. and we stayed at mercure hotel. this place is truly recommended. because the place is quite strategic. this hotel is near from the beach, u can just walk if u want to go to the beach. nice service, best view sunset from the swimming pool and the spa are three from many things that ull got in there. doesn't matter how much you spend your money to got the most beautiful experience ever..

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariapervathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 4 June 2014
Dear Mariapervathi,
Warmest Greeting from Mercure Padang...

Thank you very much for taking the time to write such a detailed review of Mercure Padang.It is a great pleasure to hear that you enjoyed your stay with us and had a beautiful experience with our facilities, services, and best view from the swimming pool. Swimming pool area is our guest favorite, which is our advantages compared to other hotels in Padang.

All of Mercure Padang staff always happy to know that our guests are happy. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests.

On behalf of the all Mercure Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.

Kindest regards,

Dodit N. Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 2 June 2014

This is the first time to me writing in the Tripadvisor, as the hotel staff encourage me to write my experience during my stay at Mercure Padang. Well I am stay for 3 day for business purpose, I got a nice and clean room with beautiful ocean view, The mattress was very comfortable, Clean bath room with complete amenities and I got a delicious breakfast with wide choice of selection European breakfast and Asian breakfast…what else I can say ?

This is beautiful hotel with friendly staff, good service and good atmosphere . I love it, I love your Spa massage, I love your swimming pool and I love your bar ambiance in the evening. I will always come back to this hotel and I recommend it !! Thank you

Room Tip: choose the ocean view, You will see the beautiful sunset in the late afternoon if whether allow
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 7 June 2014
Dear Andreas H,
Warmest Greeting from Mercure Padang...

We truly appreciate your kind words regarding your stay with us at Mercure Padang Hotel. It is a great pleasure to hear that your enjoyed your stay with clean, our friendly staff, our facilities, our breakfast and our services. Especially for swimming pool area, is our guest favorite, which is our advantages compared to other hotels in Padang.

At Mercure Padang we strive to provide a superior service experience for every valued customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence. It is our goal that all our guests leave with a smile.

On behalf of the all Mercure Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.

Your Sincerely,

Dodit Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milkyway
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 31 May 2014

I had a pleasant one night stay at Mercure Padang. Check in was quite fast and I was offered a welcome drink upon arrival. I stayed at the ocean view room at the top floor. The room has modern interior which I love but I found the room to be a bit small. One thing that bothered me about the room is the glass partition separating the bedroom and the bathroom. One can look at what the other person is doing inside the bathroom which is very uncomfortable especially if you are sharing the room with your colleague. The hotel should at least install a roller blind so that the person using the bathroom can maintain his/her privacy. Nevertheless, the best part about my stay there has got to be the breakfast. There were a wide variety of selections ranging from Indonesian to Western. I kept going back and forth to the pastry section as I couldn't get enough of its delicious varieties of kue.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Black C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 2 June 2014
Dear Black C,
Warmest Greeting from Mercure Padang...

Thank you for extending your wonderful staying experience with us to the Trip Advisor readers. We are pleased to hear that you enjoyed stay with us and delighted with our room in particular and also our buffet breakfast standard.

We are delighted to inform you that glass partition which separated bathroom and bedroom, it was our hotel design . For safety reasons, any guest are bringing children, they could see and control from bedroom when the kids in bathroom. Nevertheless, since we received some guest comment, we decided to tinted the glass partition. Then some rooms now it was tinted, and other rooms still on process.

At Mercure Padang we strive to provide a superior service experience for every valued customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence.

Once again Thank you and we are here to ensure your stay will be the most enjoyable. Look forward to welcoming you back at Mercure Padang.

Kindest regards,

Dodit N. Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
1,335 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 620 helpful votes
Reviewed 31 May 2014

Mercure Padang is located near Padang Beach. Hotel room is large and modernly equipped with flat screen TV, comfortable bathroom and free Wifi. Every time I come to Padang I stayed at this hotel except when it is fully booked. The restaurant is located at the swimming pool in Mezanin floor. It serves variety of breakfast choice, and my favourite is traditional "Lontong Sayur".

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darnel-HDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dodit N, Manajer Umum at Mercure Padang, responded to this review, 2 June 2014
Google Translation
Dear HDI2013,
Salam hangat dari Mercure Padang...

Terima kasih atas komentar yang bapak tulis di Trip Advisor. Ini adalah salah satu sumber inspirasi berharga untuk menerima umpan balik positive dari tamu-tamu yang kami hormati. Sangat menyenangkan bagi kami menerima tanggapan positif Bapak tentang fasilitas kami serta menu sarapan kami yang beragam.

Kami sangat senang karena Bapak merasa nyaman menikmati waktu di Mercure Padang Saya akan berbagi komentar ini dengan tim kami dan saya yakin hal ini akan menjadi motivasi bagi semua staf kami, karena di Mercure Padang kami berusaha untuk terus meningkatkan kualitas pelayanan kami demi kenyamanan para tamu.

Sekali lagi kami mengucapkan banyak terima kasih dan kami mengharapkan untuk dapat menyambut kembali kedatangan Bapak di Mercure Padang.

Salam hormat,

Dodit N. Hapsoro
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Padang hotels
1.5 mi away
Grand Zuri Padang Hotel
1.5 mi away
Grand Inna Padang Hotel
0.8 mi away
Ibis Padang
Ibis Padang
#5 of 38 in Padang
190 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Pangeran Beach Hotel
Pangeran Beach Hotel
#9 of 38 in Padang
141 reviews
2.4 mi away
Premier Basko Hotel
Premier Basko Hotel
#12 of 38 in Padang
187 reviews
0.9 mi away
Rocky Plaza Hotel
Rocky Plaza Hotel
#17 of 38 in Padang
67 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Padang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Padang

Property: Mercure Padang
Address: Jln. Purus IV no. 8, Padang 25115, Indonesia
Region: Indonesia > Sumatra > West Sumatra > Padang
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 38 Hotels in Padang
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Padang 4*
Number of rooms: 146
Official Description (provided by the hotel):
Mercure Padang, where sunset and sunrise collide, affordable comfort with beautiful Padang beach view is the gateway to your business trip and leisure in West Sumatra. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, TripOnline SA, Evoline ltd and Cancelon so you can book your Mercure Padang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing