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“Heaven on Earth”
Review of Hotel Tugu Lombok

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Hotel Tugu Lombok
Ranked #4 of 182 Hotels in Lombok
Certificate of Excellence
Reviewed 1 August 2014

What an unique and special place. This is a secret that shouldn't be shared...The villas have the wow factor, outstanding service and unique decoration (the owner is a collector)makes this hotel a must for those who are looking for a romantic and quiet spot. The location of the hotel makes it even more unique as it is located in a white sand beach with nothing around but fishermen villages. We are definitely coming back,This is truly an indonesian experience!!!

Room Tip: Aloong villas are great!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Teresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 1 August 2014

Dear Teresa,
Thank you for the valuable comment upon Hotel Tugu Lombok and for your precious time to share it on Trip-Adviser.
We were pleased to learn that you had a wonderful experience at the resort also a big thanks and appreciation of your compliments on the service, the unique concept , location etc.
We do hope that with all the experiences you had with us will bring you back to our resort on your next visit to Lombok.
We will be delighted to welcome you back & please do not hesitate to contact us for any assistance you may require at anytime.
With best regards,
Roshan Fernando.

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Reviewed 29 July 2014

Hotel Tugu, Lombok is a place where dreams become reality. The people, the place, the atmosphere, the food and the weather create something that is so special and sacred- a feeling we have never experienced anywhere else. You only have to read the reviews below to realise how outstanding Tugu is, a place people go back to again and again.
We got engaged at Tugu in April last year, and then in April this year we took 36 friends and family back with us to get married. The wedding was magical – from the second we landed back on the island to the days running up to the wedding, the wedding day itself and then aftermath, there was not one hitch, only unbreakable happiness. We were elated and ecstatically happy all the time, as were all our guests. We had a few days prior to the wedding where Tugu arranged boat trips, volleyball games, candle lit dinners, an “all white cocktail party night”, waterfall trips, snorkelling trips and so much more. Roshan, Hanny, Era, Henri, Faisol, Robbie, Herman, Dede, Gede, Argos and all the rest of their incredible team welcomed us and all our guests as family, no task was too much and because of them we had the wedding that surpassed any dream wedding I have ever seen. The wedding was faultless, the grounds of the hotel were immaculate, we had our vows in the temple, cocktails on the beautiful gardens and then a candle lit dinner and dancing on the beach. Everything was rustic, beautiful and unique. The hotel provided the most stunning flowers for myself and my bridesmaids, the temple was breath-taking with a petal pathway that led from the bottom of the stairs all the way up to the alter.
We had a local township perform which was very emotional as we had seen them practising in the days before the wedding, the women sung so beautifully and the men played traditional instruments and performed a traditional dance. The band was wonderful and got all the guests dancing. One of the most special moments was when all the staff came to dance with us to traditional Indonesian music, every one of us bare feet on the sand under a full moon. We let off lanterns at the end of the evening which was such a perfect end to a truly unforgettable wedding. Our guests were mind blown and we are still- 3 months down the line we are all still talking and reminiscing daily about the incredible experience we had.
My husband created a video to try to encapsulate our wedding, you can find the link here: https://www.youtube.com/watch?v=Blbry4vDFsk
We will be back for our first wedding anniversary without fail, as much to see all our Tugu family as the place itself. As much as I want to keep Tugu a secret, I just can’t…. Don’t look to stay anywhere else- this is your paradise.

  • Stayed: April 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 31 July 2014

Dear Emma,
Thank you for taking time off to write a lengthy review. We were delighted & inspired by your wonderful comments & sentiments expressed in your review. All of us at Tugu Lombok will say “big thank you" from the bottom of our hearts.
You have mentioned & described all details of your dream weeding in April, the arrangements , flowers , ceremony , cocktails , “Sate Ibu Sarangan “ dinner performance & the Tugu touch experience , most importantly of our staff, we will be grateful & truly delighted to have such wonderful comments.
I shall personally covey your appreciation to all our staff members in general. I am sure they will be inspired. We are more than happy to offer our services for all our guests with that true feelings.
We also appreciate the wonderful words you have mentioned “unbreakable happiness”,” the wedding was magical”!!! We are so happy to have such great comments from our dear friends, which give us tremendous motivation & happiness in our hearts.
We were pleased to learn that your friends & family have had a wonderful experience with all other arrangements such as snorkeling trips to Gili, The waterfalls, Volleyball on the beach, candle lit dinners etc.
Our sincere thanks to Jonathan for making this lovely video of the wedding & inviting others to share the true experience. Emma, we will be looking forward to have you back in April next year to celebrate your first wedding anniversary.
With warmest and fondest thoughts of you!
Roshan Fernando.

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Reviewed 27 July 2014

I spent 3 days in Jul-14 on my honeymoon in Tugu Lombok. This was an incredible experience with impressive staff, service, facilities and atmosphere. The rooms and grounds were stunning and the hotel staff went out of their way to ensure you had a relaxing time. Little details were taken care of in a personal way and no request was too much trouble. I would strongly recommend this hotel and commend its owner, management and staff for making this a memorable experience.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank gb110863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 27 July 2014

Dear gb,
Thank for leaving such a lovely review of the hotel, we are truly happy to read of your wonderful experience here with us. We were delighted that you were able to experience some of the services that our staff can offer. Our team is delighted to note your words mentioned about them. We also appreciate the lovely words you have mentioned about little Tugu, particularly about our impressive atmosphere, facilities, your room,service etc. Please consider our resort as your own home.
We are looking forward to welcoming you back again for your next visit in Lombok.
With warmest and fondest thoughts of you,
Roshan Fernando.

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Reviewed 26 July 2014

Unfortunately we weren't able to book this hotel as it was full so we decided to come and spend a day and have lunch to experience the hotel first hand.
This place is like nothing you will ever see anywhere else - very unique. Created by a collector of Indonesian antiques to be able to house his extensive collection, this place feels like it has a story to tell, with lots of character amd amazing good taste.
The pool is sensational and the beach is fantastic - white sand and crystal clear water, although you can only swim at high tide.
The food is good, not great,- stick to the Indonesian recipes. Must admit was expecting better but service is friendly and the setting was perfect.
Great experience, pitty we couldn't stay... Maybe next time

Stayed: July 2014, travelled with family
Thank AntonioNeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 27 July 2014

Dear AntonioNeto,
Thank you for taking some of your valuable time to share your experience with us here at the Hotel Tugu Lombok on TripAdvisor.com.
We also thank you for posting constructive feedback; We have taken your comments seriously and will review it as we move forward to improve ourselves.
On behalf of the entire team, we certainly look forward to welcoming you back to stay over in our resort any time.
With best wishes,
Roshan Fernando.

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Reviewed 25 July 2014

This hotel, the beach, the food and the facilities exceeded our expectations. The pool and hotel grounds are stunning. You can snorkel right off the beach. It is a long way from the airport but is worth the trek.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank badgermonkeygout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 26 July 2014

Dear Guest,
What a pleasure to learn that you have enjoyed such a pleasant stay with us! We thank you for sharing your great feedback with the TripAdvisor. We all appreciate the wonderful words you have mentioned about little Tugu.We do hope that with all the experience you had with us will bring you back to your favorite place on your next visit to Lombok.
With all our good wishes,
Roshan Fernando.

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Reviewed 22 July 2014

We stayed at Tugu for the final leg of our honeymoon in Indonesia. Bliss. You just cannot beat white sand, clear water, and a bintang beer in your hand.

The rustic hotel was not it tip top condition, but i guess it was part of its charm, and we loved the look and feel of the place.

There are just so many things to do here, from walking to the market, climbing waterfalls or romantic dinners on the beach. Definitely a place we will never forget.

Will definitely be back. We will miss you !

  • Stayed: February 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Dancing Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 23 July 2014

Dear Dancing Q,
We were pleased to learn that you had a wonderful experience at the resort also a big thanks and appreciation of your compliments of our beach, the market & the waterfalls trips, romantic dinners on the beach & in your own words "definitely a place you never forget" .
We do hope that with all the experiences you had with us will bring you back to our resort in the near future on your next visit to Lombok.
We will be delighted to welcome you back & please do not hesitate to contact us for any assistance you may require at anytime.
With best regards,
Roshan Fernando.

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Reviewed 21 July 2014

Having lived and travelled around Indonesia for almost 4 years, this place blew me away.
Magnificent setting, outstanding services, friendly staff, exquisite rooms.
Stayed 3 days and couldnt leave. Cant wait to go back.
Reluctantly reviewing as would have preferred to keep it a secret.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Zack O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan F, General Manager at Hotel Tugu Lombok, responded to this reviewResponded 23 July 2014

Dear Zack,
What a pleasure to learn that you have enjoyed such a pleasant stay with us! We thank you for sharing your great feedback with the TripAdvisor. It’s a pleasure to know that you truly enjoyed your stay with us. We are very much looking forward to having you back anytime as our dear guests on your next visit in Lombok.
With all our good wishes,
Roshan Fernando.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Tugu Lombok

Address: Sigar Pejalin, Tanjung, Sire Beach, Lombok 83352, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Lombok
#4 Spa Hotel in Lombok
#4 Luxury Hotel in Lombok
Price Range: £148 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Tugu Lombok 5*
Number of rooms: 39
Official Description (provided by the hotel):
Located on the northwest coast of the island, the luxury art hotel sits on a private white-sand beach, within six hectares of mature coconut plantations facing the ocean and Mount Rinjani. It features beautiful artifacts and antiques inspired by ancient tales of Mahabharata, aimed to bring back the ancient romance of Lombok. In a blend between magical landscapes and unique artworks, legends and modern luxuries, Tugu Lombok captures the soul and romance that nobody had seen before. ... more   less 
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Also Known As:
Boutique Hotel Tugu Lombok

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