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“Not clean” 2 of 5 bubbles
Review of Bidari Hotel Lombok

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Bidari Hotel Lombok
Ranked #22 of 36 Mataram B&B and Inns
Bali, Indonesia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not clean”
2 of 5 bubbles Reviewed 21 November 2013

I have to stay one night in Mataram yesterday night. My driver bring me to the hotel Bidari. For the first time, i didn't ask to check the room before pay it. That was a mistake, the room was not really clean ( light, wall, hangings, ...) and the smell of the badroom was not very fresh. The wifi was not good, even at the reception and the breakfast was really poor ... It looks like this hotel is more for local people than foreigners ... When you see it from outside, it looks very nice. I have to say i only see the standard room, i can't speak about the other rooms.

I want to say too that the staff at the reception was very polite and friendly.
( I have some pics from the dirty room but i don't want post it here, you can ask me if you want check) I think for that price (175 000 Rp), it's really possible to find better room in Mataram. Standard fan is basic, that's normal, but at least, it must be clean !

  • Stayed November 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fabrizio14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Khao Lak
Level Contributor
1 review
2 of 5 bubbles Reviewed 25 April 2013

Aside from the location there isn't much nice about this place.

They are clearly focused on the Indonesian market and not for foreigners. From the breakfast buffet that consisted of white rice and deep fried fish heads to the well-used ashtrays in the rooms, public areas and lobby.

I grabbed this place as I was sick, wanted something close to the mall and had internet. Once checked in, the wifi stopped working. When I approached the desk staff about this, they said it's not possible. They asked if maybe my computer didn't work.
Nice pool though.

Room Tip: Other hotels offer better service, standards and bargains.
See more room tips
  • Stayed April 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Similandiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mataram hotels

New Plymouth, New Zealand
Level Contributor
170 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
2 of 5 bubbles Reviewed 24 June 2011

Arrived in Mataram late at night with no where to stay and saw this place which looked nice from the road so we thought we would give it a go.
They have standard,superior and deluxe rooms and a restaurant downstairs which also serves breakfast which is included in the room rate.
This consists of a pancake or a basic rice meal so nothing to get excited about.
The deluxe rooms were okay but were full so we had to take one of the standard rooms which was a big mistake.
The room was disgusting to put it honestly.
The ceilings and walls were black with mould and nicotine stains and the whole place had a serious mosquito problem.
While we were there the toilet blocked flooding the bathroom and after telling the owners they came and unblocked it by taking the whole toilet off the wall and empting the rest of the contents onto the bathroom floor as well which was less than ideal.
I got the impression they did this quite often.
Good points with it were free Wifi and the location of the hotel just across the road from Mataram Mall which has a good variety of eating and transport options.
So if you are really stuck give it a go but in no way would I recommend this hotel for a nice stay.

Room Tip: Go for deluxe
See more room tips
  • Stayed June 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Mozzroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bidari Hotel Lombok

Property: Bidari Hotel Lombok
Address: Jln. Banda no. 5, Mataram, Lombok, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Mataram
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #22 of 36 B&Bs / Inns in Mataram
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bidari Hotel Lombok 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Bidari Hotel Lombok Indonesia

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