I have actually stayed here before, and loved it, and was looking forward to another stay. So we booked a room for a night, and were made totally aware of the cancellation policy (no refunds).
Then, we were caught in the severe flooding that took place in Boulder earlier this year. For obvious reasons, our travel plans changed. But when we called to see if they'd make an exception to their refund policy for flood victims, we were told no. I was pretty baffled, but preoccupied with other things, so I followed up later with a phone call and email. Still haven't heard any response.
It's only $28 bucks, and really it's the least of our worries. But it was extremely disappointing and left me with a really bad taste in my mouth.More
- Free Wifi
- Free Parking