I reviewed this property about 2 years ago and recently stayed in it again. The world has moved on, this hotel has not.
If you want to know the details you can read my earlier review, but the summary is:
- It is, for now, the best hotel in Herzliya. But there is a Ritz-Carlton opening soon...
- It's OK. It's not up to the standard of most 5-star hotels in North America and Europe and certainly not up to Asian 5-star. Even as a 4-star, it would just be OK, not great, OK.
- The location is great for the beach. Couldn't ask for better.
- WiFi still sucks. It's expensive, and it's slow. I will deal with cheap and slow or expensive and fast, but when it's expensive and slow I will complain. At some times of day it's fast enough to use Skype, at other times it will drop calls, I got caught having to use my cellphone (very expensive) to make calls because Skype wouldn't work sometimes. Israel has some of the world's fastest Internet service, I am assuming the slowness is that the hotel hasn't upgraded their internal network.
- The rooms need a deep clean. They're not particularly dirty, but there are dust-bunnies etc in the corners, stains here and there, that are not expected in a 5-star hotel. I suspect they do a deep clean of the rooms once per year, but it needs to be more often than that.
- Service in the bar is still slow. I also had one of the most bizarre conversations with the bar staff. I was watching an international soccer match in a different bar but my colleagues wanted to go back to the Dan, so I went with them. Arrived in the bar at the Dan, there's one TV, and it's playing Israeli women's college basketball; nobody in the bar is watching it, and the game is being played in a half-full high-school gym, so it can't even have any local importance. I ask if they can change the channel over to soccer and the bar staff ask me, with 100% seriousness, "You don't want to watch Israeli women's basketball?"
- Breakfast has gone slightly downhill. Tripadvisor reviewers had a love/hate relationship with the omlet chef, but he's now gone completely, or at least, he wasn't there the week I was there. The heated items on the buffet are meh but the cold selection is still good.
So we'll see what happens when the Ritz Carlton opens. Dan Accadia management, you have an opportunity here to become the "Grand Dame" of the Herzliya beach hotels, you have a great location and a loyal following among local office administrators who always put their international travelers here. You can take this as an opportunity to step up, fix a few things, and become truly five star, or you can allow the Ritz Carlton to get a foothold in the market that used to be all yours.
- Official Description (provided by the hotel):
- A luxurious hotel in a beautiful Mediterranean resort setting. Overlooking the blue sea and white sands of Herzliya's beaches, the hotel makes the perfect destination for an especially relaxing vacation. The hotel is within easy reach of the lovely Herzliya Marina and adjacent mall, which houses a variety of restaurants, cafés, shops and entertainment venues. The Dan Accadia offers an exceptional choice of amenities for active leisure, including tennis, golf, diving, sailing and more. ... more less
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- Also Known As:
- Dan Accadia Herzlia
- Dan Accadia Hotel Herzliya Israel