Our friends who have never stayed here recommended this place.
We will never be back and we will make sure others don't make our mistake. The first room we were shown was dark noisy and had no view .
The second room was a closet and we were told there was nothing else available until after Shabbat
So we went to the pool for lunch being told our luggage would be sent to our room which of course it was not.
We thought we would just wait it out until after Shabbat and then get a better room. I went to the bar to get a glass of wine.
It was just me and the bar tender. She was very busy at the computer and basically ignored me. When she finally took a moment to ask what I wanted she was unable to tell me the white wines by he glass,
She handed me a menu and expecting many choices since she couldn't think past Chardonnay - I found only one other choice - which was okay but the bar tender couldn't be bothered taking my order - seriously she just was too busy doing everything but what I thought was her job-which was to serve a patron.
I left furious and was going back to my closet to see if the luggage arrived when I changed my mind and went back to the front desk and ask to see the hotel manager.
I was seriously contemplating leaving this place since we were and are staying for 4 days.
I told the manager who did come out to speak to me that so far this hotel was one of the worst I have ever been in.
That the rooms were not appealing,that the staff was uncaring ,that we shouldn't after two hours be in search of our luggage and I shouldn't have to beg a bar tender WITH NO OTHER PATRONS about to serve me
And that perhaps it would be best if we just left as we were clearly neither wanted nor needed.
Miraculously another room was available which was light and faced the pool, so the woman at the front desk who almost swore to us that nothing else but the two horrible rooms we were shown were available was clearly not truthful.
It's an old and tired place and the last insult is and continues to be that in this beach resort hotel you must PAY A FEE TO GET ICE.
We offered to get it ourselves but you can't of course so they have the nerve to charge you 12 sheckels for ICE.
They claim it's not for the ICE but because they are bringing it to you.
You can't get it yourself , so if your want to sit on your patio and have a nice cool drink be prepared to pay for the privilege.
We have stayed at some of the worlds great hotels ( and this is not one of them) and at many average places for short trips and business and no one has thought of this gimmick to part you from your money.
The pool is lovely but if you think you can have a nice late afternoon there be prepared as you read or sleep for the staff noisily closing up all around you. We were relaxing or at least trying to as the chairs were being piled up and umbrellas noisily closed and it was barely 6
If all you want is a room by the beach and service isn't important this is the place for you. The coffee at breakfast was cold and burnt and we went elsewhere for it.
We will be back to Herzlia,but we won't be staying at the Dan Accadia.
- Official Description (provided by the hotel):
- A luxurious hotel in a beautiful Mediterranean resort setting. Overlooking the blue sea and white sands of Herzliya's beaches, the hotel makes the perfect destination for an especially relaxing vacation. The hotel is within easy reach of the lovely Herzliya Marina and adjacent mall, which houses a variety of restaurants, cafés, shops and entertainment venues. The Dan Accadia offers an exceptional choice of amenities for active leisure, including tennis, golf, diving, sailing and more. ... more less
- Reservation Options:
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- Also Known As:
- Dan Accadia Herzlia
- Dan Accadia Hotel Herzliya Israel