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“How have the mighty fallen!”
3 of 5 bubbles Review of Sharon Hotel

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Sharon Hotel
Ranked #3 of 10 Hotels in Herzliya
Certificate of Excellence
Jerusalem, Israel
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“How have the mighty fallen!”
3 of 5 bubbles Reviewed 13 June 2014

The Sharon Hotel, which is beautifully located overlooking the sea in Herzliya, was the first hotel in Herzliya and used to be considered a very good hotel. Having been back there several times in recent years we have noticed a steady deterioration in the level of service and maintenance. During our stay last week, my husband and I made note of the following: there were only two medium-sized towels supplied in the room, supplemented. by a third one on the second day of our stay. On the tray with an electric kettle was a box with some sachets of instant coffee, tea, sugar, sweetener and just one of powdered milk. These items were not refilled at all and there was. O milk there for the rest of our stay. Coming back to our room at the end of one day we discovered that the chambermaid had left her cleaning materials (spray and dirty cloth) on the dressing table. We invited some friends for a light supper in the glassed off area of the terrace, adjacent to the bar. After waiting a considerable time for the order, the three portions of "health sandwiches on whole meal bread" were served to us on white rolls and only when we questioned this were they removed. 15 minutes later the waiter informed us that they had no wholemeal bread available. The food (mostly salad, dominated by olives) was poorly prepared and unappetizing. We regretted not having gone out to one of the many neeR y attractive cafés and restaurants. We were the only diners there and it is not surprising why! And lastly - after receiving an email from their Customer Service representative (libi levy) requesting our feedback, I took the time and trouble to point out some of the things which need rectifying. I received back the standard "bedbug" reply from which it was pretty obvious that my feedback had. to even been read - let alone taken note of. Last time we are going to stay at this shabby and poorly-run hotel!

Room Tip: Make sure the air-conditioning works well. Ours was very noisy and hard to adjust. Our sea view r...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shachrai24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibiL, Customer Service at Sharon Hotel, responded to this review, 18 June 2014
Dear Shachrai24,

We really appreciate your comments and the time taken to share them with us; feedback from our guests is invaluable in our constant aims to further improve our service offerings.
Throughout the hotel, every effort is made to ensure the highest levels of guest service and experience at all times, so it is always a sincere regret to hear if a guest feels that we have fallen short. While a little late to rectify for you on this occasion, all comments have been taken on board for further investigation and assessment by relevant managers.

Kind regards,
Libi Levy
Sharon hotel
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609 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
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English first
Paris, France
1 review
5 of 5 bubbles Reviewed 6 June 2014

I came from Paris with my boyfriend and we had an excellent time at the sharon hotel ! We had a room with the view on the sea. The room was big in off and the view amazing. We used a lot of time the room service it was really nice , good food and fast. The room was clean . The acess to the beach was ok and the restaurant down stair on the beach was really good. My stay was memorable ! Thanks for this amazing stay

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lilie5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibiL, Customer Service at Sharon Hotel, responded to this review, 9 June 2014
Dear Lilie,

Thank you for submitting your comments and sharing your experiences here on Tripadvisor.

You have been most generous with your kind words and your comments, we appreciate it.

We look forward to having you visit us again, hopefully soon.

Kind regards,
Libi Levy
Sharon hotel
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Berkhamsted
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

This was our first vista to Israel after many years.
We were recommended to stay at the Sharon, although there are much newer and modern hotels there.

We were not disappointed the hotel has large well furnished and comfortable rooms. The Breakfast buffet is a excellent start to the day and the selection most appetising. The pool and garden a sheer delight, and never too crowded. We had friends at other hotels, that were not only more expensive but not offering anything like as much as the Sharon.

we will certainly return

Room Tip: Housekeeping is not as good as it should be, but did do everything we asked when we needed. It needs...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MickeyGBerkhamsted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibiL, Customer Service at Sharon Hotel, responded to this review, 1 June 2014
Dear Mickey,

It is always so rewarding to hear when we have excelled. Thank you so much for taking the time to let us know.
We'll be sure to share your delight with our team because comments like yours make the hard work all worthwhile.
Looking forward to welcome you back soon,

Best regards,
Libi Levy
Sharon hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

The room was very spacious, but the carpet did not seem very clean - probably because of its old age. There was a large cockroach on the hallway. Many dead bugs at the window, but nice sea view though.
The breakfast was very good, with a good variety of dishes and fresh fruits.
The rooms used to be connected in pairs, so there is a locked door separating the room from the neighbouring room.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tudor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibiL, Customer Service at Sharon Hotel, responded to this review, 1 June 2014
Dear Tuder,

We really appreciate your comments and the time taken to share them with us.
Throughout the hotel, every effort is made to ensure the highest levels of guest experience, from housekeeping to service, at all times so it is always a regret when we hear a guest feels that we have fallen short.
We'd hope we do get that next opportunity to show you we can do so much better and look forward to welcoming you back,
With thanks and best regards,

Libi Levy
Sharon hotel
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Pardes Hanna, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We found the Sharon Hotel in Herzliya Pituah to be in excellent condition, with handy access to the beach and the many restaurants of Herzilya Pituah. The staff is friendly, the breakfast is excellent, there is a coffee making facility in the room, the shower is excellent. We hope to go there again.

Room Tip: getting a room with a see view is a must
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JudithHanania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Customer Service at Sharon Hotel, responded to this review, 20 May 2014
Dear Judith,

We really appreciate your positive comments and we are happy to see that you enjoyed the location of the hotel together with the facilities. We hope you will return to the Sharon hotel where we will be delighted to welcoming you back.

Kind regards,
Libi Levy
Sharon hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Valencia, Spain
Level Contributor
531 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

I got a really nice room at this time, quite big, quite, clean and comfortable.
The staff is really nice and helpful: Ai have a problem and Mr. Raul help in a fast solution. If is important that hotels are relaxing places is even more important they solve problems when come, even if is not a problem in relation which them.
They have improved a bit the breakfast and also, in the new location is nicer too. I wish if they could add some turkey into the breakfast.
The business lounge, really good, as always.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felipe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Customer Service at Sharon Hotel, responded to this review, 20 May 2014
Dear Felipe,

Your kind words and comments are most greatly appreciated, thank you so much for sharing.
We're delighted that you had such a lovely time and our team and facilities left such a positive and lasting impression on you.
We'd be delighted to welcome you back again soon and, as such, advise to join the "Red Flower" club for up to date offers and discounts.
with best regards for now,

Libi Levy
Sharon hotel
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Berkeley, ca
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 15 May 2014 via mobile

We spent our 1st 3 nights in Israel at the Sharon. The front desk people were friendly and helpful. We had a large comfortable room on the ground floor and paid a total of $495. For 3 nights including an excellent buffet breakfast each morning. Never used the pool or beach due to bad weather.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelbugBerkeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Customer Service at Sharon Hotel, responded to this review, 18 May 2014
Dear TravelbugBerkeley,

We are constantly trying to provide the best possible service for our guests and we're sincerely happy to hear of your delightful experiences.Thank you .
We'll certainly look forward to welcome you back soon and in the meantime, make sure to join our "Red Flower" club for up to date news on deals and discounts.

Kind regards,
Libi levy
Sharon hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sharon Hotel

Property: Sharon Hotel
Address: 4 Ramot Yam St. Herzlia on Sea, Herzliya 46748, Israel
Phone Number:
Region: Israel > Tel Aviv District > Herzliya
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Herzliya
#3 Spa Hotel in Herzliya
#3 Luxury Hotel in Herzliya
#3 On the Beach Hotel in Herzliya
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sharon Hotel 4*
Number of rooms: 174
Official Description (provided by the hotel):
The Sharon hotel in Herzliya is a great combination of a resort, business and spa hotel due to its large areas, ideally located on the beachfront in the middle of the business and pleasure center of Herzliya Pituach. There is a direct access from the hotel's garden to the beach with restaurants, bars and a sailing club. The hotel offers spacious rooms, a pampering Spa, a large seawater outdoor swimming pool that overlooks the Mediterranean Sea, free WIFI access throughout the hotel's areas. The hotel offers 174 spacious & comfortable rooms. There are a variety of rooms to choose from, rooms overlooking the sea, rooms with balconies and rooms with direct access to the hotel's garden. Jacuzzis are also made available in some of the rooms. All rooms are equipped with LCD satellite TV, safes, renewable coffee/tea kit and a fridge. The pampering Sarana spa located in the hotel features a modern well equipped gym, hot and dry steam saunas and sweet water indoor swimming pool, as well as various spa treatments and massages. The hotel offers advanced business facilities, free WIFI access throughout the hotel, business lounge, high tech meeting rooms and conference halls. The hotel's restaurant offers a variety of Israeli and international dishes together with light food at our Aquarelle lobby bar overlooking the garden and sea. Tel Aviv is only a 15 minutes drive. Herzliya Train Station is 2.5 miles away. And Ben-Gurion international airport can be reached within 30 minutes drive. ... more   less 
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Also Known As:
Sharon Hotel Herzlia
Sharon Hotel Israel/Herzliya

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