The Sharon Hotel, which is beautifully located overlooking the sea in Herzliya, was the first hotel in Herzliya and used to be considered a very good hotel. Having been back there several times in recent years we have noticed a steady deterioration in the level of service and maintenance. During our stay last week, my husband and I made note of the following: there were only two medium-sized towels supplied in the room, supplemented. by a third one on the second day of our stay. On the tray with an electric kettle was a box with some sachets of instant coffee, tea, sugar, sweetener and just one of powdered milk. These items were not refilled at all and there was. O milk there for the rest of our stay. Coming back to our room at the end of one day we discovered that the chambermaid had left her cleaning materials (spray and dirty cloth) on the dressing table. We invited some friends for a light supper in the glassed off area of the terrace, adjacent to the bar. After waiting a considerable time for the order, the three portions of "health sandwiches on whole meal bread" were served to us on white rolls and only when we questioned this were they removed. 15 minutes later the waiter informed us that they had no wholemeal bread available. The food (mostly salad, dominated by olives) was poorly prepared and unappetizing. We regretted not having gone out to one of the many neeR y attractive cafés and restaurants. We were the only diners there and it is not surprising why! And lastly - after receiving an email from their Customer Service representative (libi levy) requesting our feedback, I took the time and trouble to point out some of the things which need rectifying. I received back the standard "bedbug" reply from which it was pretty obvious that my feedback had. to even been read - let alone taken note of. Last time we are going to stay at this shabby and poorly-run hotel!
- Official Description (provided by the hotel):
- The Sharon hotel in Herzliya is a great combination of a resort, business and spa hotel due to its large areas, ideally located on the beachfront in the middle of the business and pleasure center of Herzliya Pituach. There is a direct access from the hotel's garden to the beach with restaurants, bars and a sailing club. The hotel offers spacious rooms, a pampering Spa, a large seawater outdoor swimming pool that overlooks the Mediterranean Sea, free WIFI access throughout the hotel's areas. The hotel offers 174 spacious & comfortable rooms. There are a variety of rooms to choose from, rooms overlooking the sea, rooms with balconies and rooms with direct access to the hotel's garden. Jacuzzis are also made available in some of the rooms. All rooms are equipped with LCD satellite TV, safes, renewable coffee/tea kit and a fridge. The pampering Sarana spa located in the hotel features a modern well equipped gym, hot and dry steam saunas and sweet water indoor swimming pool, as well as various spa treatments and massages. The hotel offers advanced business facilities, free WIFI access throughout the hotel, business lounge, high tech meeting rooms and conference halls. The hotel's restaurant offers a variety of Israeli and international dishes together with light food at our Aquarelle lobby bar overlooking the garden and sea. Tel Aviv is only a 15 minutes drive. Herzliya Train Station is 2.5 miles away. And Ben-Gurion international airport can be reached within 30 minutes drive. ... more less
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- Also Known As:
- Sharon Hotel Herzlia
- Sharon Hotel Israel/Herzliya