We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing :(”
Review of Canaan Spa Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Canaan Spa Hotel
Ranked #4 of 5 Hotels in Safed
Reviewed 13 February 2014 via mobile

Went there for a romantic getaway. The food was really disappointing as were the treatments (and they weren't cheap!). There was some musical performance in the hotel at night that we could hear from our bedroom that kept us up. I complained about it in the morning and got no response. Will not be going there again.

Stayed: February 2014, travelled as a couple
2  Thank Yal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (203)
Traveller rating
Traveller type
Time of year
Language

56 - 62 of 203 reviews

Reviewed 21 January 2014

It is our third stay at this hotel. The first time, about two years ago, was enjoyable. The second time, last year the food was not as good as on our first stay. This time the food at lunch and dinner was terrible, poor variety and recycling of dishes. Breakfast was not bad but common products like rolls or variety of breads were not served. The salads were not always fresh. The coffee was bad.
In the room air-conditioning did not function, a problem which was solved after we notified that there is a problem. The next morning there was no hot water. After we complained about it it was fixed. In the bathroom there is no heating. The maintenance is poor.
The fact that the hotel is a spa and silence should be kept in public zones, including no use of cellular telephones, is not kept, even by the stuff of the hotel i.e at the spa the lifeguard and his boss talked all the time and disturbed the silence.
I was very very disappointed.
The only good thing about the hotel was the spacious room but the room is old-fashioned needs a remake and renewal.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Rivka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

Arrived friday afternoon. Very nice welcome in the hotel and the room (bottle of wine, fresh fruits).Nice room, but no view. Very friendly staff, except the manager on duty on friday night.Forgot that slavery was abolished long time ago. Extremely unfriendly to the staff, who did their utmost to serve the guests.Hot tea and fresh fruits available during the whole shabbat.Food plenty and very tasty.The point we didn't like was that the hotel was cold (not in the room, but in the lounge and other public places). Will come back soon.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank harmenja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013 via mobile

We stayed at this hotel for 3 days of health seminar.
What is very apparent at every cornner and in the room is the accute lek of maintanance! The room also leked
The food was nice and plenty, the staff freindly.
I would not stay at this hotel unless I had to!

Stayed: December 2013, travelled on business
1  Thank pooh533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

The rooms were excellent, the servis attitude and cleanliess facilities. On friday evening I was surprised to find out we forgot a toothbrush, we called receptio and asked about the possibility of helping us, soon arrived HK and give us then the cool us and making contact to make sure and adked if we needed anything else. Service, attitude and atmosphere were all noteworthy. Well done! We will get back to you shortly.
A special thanks to Ronit from the reservation department who provided great and very professional service - after a minute of conversation we have decided to stay with you.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Etay E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

Just returned from 3 days vacation at the canaan spa hotel with my wife. We booked this hotel as part of a large group/organization . We were welcomed at the entrance , directed into the hotel parking lot (free). Warm welcome at the at the lobby. Since check-in was supposed to be at 15:00 and we arrived much sooner , they envited us to a free lunch. Already at the entrance you get the feeling of a quiet and welcoming place. Fruites on the table, quiet world music , soft smells , free wifi at the lobby and near surroundings.
Lunch was good . Received the key to our room right on time. We asked for high floor and we got the sixth floor, one foor from the top.
The room was big enough for us and very clean and nice and all furniture look new and functioning (large LCD TV with cable channels, safe, fridge, bath ... lights everywhere and outlets as much as needed).
The bed was large and comfortable.
We enjoyed the spa ,too. There is a large pool , wet and dry saunas, jacuzzi , gymm room.. .
We ate so much during these three days and enjoyed the food too.
The atmosphere at the dining room was quiet and the waiters did their job nicely and politely.
The hotel is located in a quiet Neighborhood and has a garden , nice for a walk in the evening.
This was our second time at this hotel , previous was about 3 years ago , we enjoyed then and again this time.

Room Tip: we had room number 617.
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tzafri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

I accidently ordered this hotel (got mixed with a different one we wanted), and after reading the reviews here, was sure that it was gonna be terrible. Well, it wasn't. The vacation was nice all and all. The hotel is quite basic - the breakfast is okay (great variety of vegtables), dinners are very disappointing. The room is dated but quite big, and the view is beautiful. The spa is quite basic as well, but we had a great massage there (one of the best we had ever). All and all, it's a cheap holiday and you get what you're paying for. Don't expect the hotel to be a real spa hotel, 'cause it's not.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Safed
1.2 mi away
Ruth Rimonim Safed
Ruth Rimonim Safed
#1 of 5 in Safed
610 reviews
0.3 mi away
Villa Galilee
Villa Galilee
#3 of 5 in Safed
232 reviews
1.1 mi away
Palacio Domain Luxury Boutique Hotel
Show Prices
Show Prices
Show Prices
1.9 mi away
Bayit Bagalil Boutique & Spa
4.8 mi away
Amirey Hagalil Boutique Hotel
13.6 mi away
Rimonim Galei Kinnereth Hotel
Show Prices
Show Prices
Show Prices

Been to Canaan Spa Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Canaan Spa Hotel

Address: POB 2109, Mount Canaan | Mount of Canaan, Safed 13233, Israel
Region: Israel > Northern District > Galilee > Safed
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #4 of 5 Hotels in Safed
Price Range: £188 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Canaan Spa Hotel 5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Odigeo and Ebookers so you can book your Canaan Spa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Canaan Hotel Safed
Canaan Spa Hotel Safed, Israel - Galilee

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing