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“The comfortable North”
Review of Canaan Spa Hotel

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Canaan Spa Hotel
Ranked #4 of 5 Hotels in Safed
Reviewed 9 March 2014

Nice comfortable rooms. The rooms facing the motorway are noisy. Decent cleaning and mentainace. There is no Internet in the rooms only in the lobby. The restaurant is average but decent. A quiet and convenient choice without pretentions. Highly adequate for people in their after 40's . The area is beautiful and all the sites are within light driving distance.

Room Tip: The reception desk is very forthcoming make sure you let them know of any inconvenience
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  • Stayed: March 2014, travelled with family
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Thank ZoiaAshdod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 - 59 of 203 reviews

Reviewed 27 February 2014

We had a few very bad incidents while staying in the hotel .
1. The pillow was filthy and stained and although it was covered with a pillow case I couldn't sleep on it .
2. The mouse of the computer didn't work properly as it was hard and impossible to click .
3. I asked for some honey to have with my tea and didn't receive any .
4. A five star hotel like Dan hotel has a one time razor for shaving if anybody forgets but this hotel didn't have .
5. The television wasn't working so I called for a technician and it took him a long time until he came to fix it .
6. The first day I went to the lobby to drink some herbal tea at 22.40 but the worker already picked up all the stuff although he is supposed to keep it until 23.00 and when I asked him why 20 minutes before time he told me that I have tea and coffee sachets in my room , so I replied it's not herbal .
7. The food was poor coparing to other five star hotels .
I wrote to the management the next morning at 8 ' clock but they neither appologised or did anything to improve the complaints .
That's why it was very disappointing and I wouldn't go to this hotel any more .

  • Stayed: February 2014, travelled as a couple
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3  Thank Menashe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014 via mobile

I must say that the food was great and 3 meals a day is nice and economical for people who need to rest and stay a this hotel. More then boring place . We aerived on thursday and the hotel was cold including the spa and the open spaces .
Friday they opened the hiters and become warmer . Depand of the expectation ....

Stayed: February 2014, travelled as a couple
Thank Ronnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2014 via mobile

Went there for a romantic getaway. The food was really disappointing as were the treatments (and they weren't cheap!). There was some musical performance in the hotel at night that we could hear from our bedroom that kept us up. I complained about it in the morning and got no response. Will not be going there again.

Stayed: February 2014, travelled as a couple
2  Thank Yal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

It is our third stay at this hotel. The first time, about two years ago, was enjoyable. The second time, last year the food was not as good as on our first stay. This time the food at lunch and dinner was terrible, poor variety and recycling of dishes. Breakfast was not bad but common products like rolls or variety of breads were not served. The salads were not always fresh. The coffee was bad.
In the room air-conditioning did not function, a problem which was solved after we notified that there is a problem. The next morning there was no hot water. After we complained about it it was fixed. In the bathroom there is no heating. The maintenance is poor.
The fact that the hotel is a spa and silence should be kept in public zones, including no use of cellular telephones, is not kept, even by the stuff of the hotel i.e at the spa the lifeguard and his boss talked all the time and disturbed the silence.
I was very very disappointed.
The only good thing about the hotel was the spacious room but the room is old-fashioned needs a remake and renewal.

  • Stayed: January 2014
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1  Thank Rivka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

Arrived friday afternoon. Very nice welcome in the hotel and the room (bottle of wine, fresh fruits).Nice room, but no view. Very friendly staff, except the manager on duty on friday night.Forgot that slavery was abolished long time ago. Extremely unfriendly to the staff, who did their utmost to serve the guests.Hot tea and fresh fruits available during the whole shabbat.Food plenty and very tasty.The point we didn't like was that the hotel was cold (not in the room, but in the lounge and other public places). Will come back soon.

  • Stayed: December 2013, travelled as a couple
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Thank harmenja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013 via mobile

We stayed at this hotel for 3 days of health seminar.
What is very apparent at every cornner and in the room is the accute lek of maintanance! The room also leked
The food was nice and plenty, the staff freindly.
I would not stay at this hotel unless I had to!

Stayed: December 2013, travelled on business
1  Thank pooh533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canaan Spa Hotel

Address: POB 2109, Mount Canaan | Mount of Canaan, Safed 13233, Israel
Region: Israel > Northern District > Galilee > Safed
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #4 of 5 Hotels in Safed
Price Range: £188 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Canaan Spa Hotel 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Canaan Hotel Safed
Canaan Spa Hotel Safed, Israel - Galilee

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