Stayed here with group. They had welcome juice and our room keys ready on arrival. Rooms were clean which is my number one thing, but the wonderful view of the Sea of Galilee and the pool area was a close second. Appreciated a full size hair dryer in the room and the electric tea kettle. There is an outlet in the bathroom for 110 appliances like cell phone chargers but keep in mind the outlet only accommodates matching plugs. My curling iron has a slightly larger prong on one side and would not fit. This was the only hotel we stayed in that provided washcloths. Also appreciated the mini-fridge, room safe, flat screen TV, pool towels and plenty of storage space. The lobby is very nice and the food buffet at breakfast and supper was outstanding. My only complaints were the towels were thin and we had to pay for Wi-Fi access. Rooms are non-smoking but ash trays on the balconies were available if you need them. Every staff member appeared eager to help.
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