The seychelles and resort is beautiful and clean, even our room was perfect. BUT, the service in the restaurants, bar and around the pools is just awful. We stayed for 9 nights and there wasn't a single night where they didnt forget an item we asked for from the menu or I had to physcially get out of my seat to tap the shoulder of a waitor or waitress who was busy looking into blank air when they should have been attentively serving their customers. I mean COME ON!! It's not that hard!!! Just scan the tables and look for people trying to catch your eye!!!
If I pay for a 5-star resort, I want 5 star service and this was not 5-star...probably 3 or 4 at best.
I would have given this feedback to reception, but up until the last minute they didnt even ask 'how was your stay'. Guess that's why i'm leaving the feedback here instead.
- Official Description (provided by the hotel):
- Spacious contemporary accommodations surrounded by lush landscape and scintillating lagoons, a beautiful spa village to revive your senses; choose from one of our 42 Tropical Garden View Rooms, 184 Junior Suites, 40 Senior Suites, 17 Family Villas, 16 Beach Villas, 8 Hillside Villas, 5 Spa Villas or our unique Presidential Villa. Choose an accommodation that suits your needs, whether it’s one of the magnificent Junior Suite or the unique Presidential Villa. Feast on delicious dishes and cocktails while marvelling at the deep blue of the Indian Ocean with a private dinner on the beach or in one of our restaurants. For a truly pampering moment, choose from a canopy of treatments from U Spa by Constance while your kids are having their share of adventures and fun at the Constance Kids Club.Situated on two of the most beautiful beaches on the island of Mahe, overlooking the marine national park of Port Launay, Constance Ephelia enjoys a unique location set within 120 hectares of land with luxuriant and rare vegetation. All suites and villas are spaciously designed and stylishly decorated with breathtaking views on either the luxuriant garden or partial view of the Indian ocean. ... more less
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- Also Known As:
- Constance Ephelia Hotel Mahe Island
- Constance Ephelia Seychelles/Mahe Island