The hotel location and rooms are beautiful looking but the staff and the service they provide are the worse I've ever experienced.
We had two rooms at the hotel and both had issues with them. One of the rooms the door wouldn't open properly and their was no kettle. The second rooms had no phone and in both the rooms the air conditioning units leaked a lot.
We complained to the staff a number of times about the problems and advised that they would be sorted but they never did. We ordered food and only two out of three meals turned up. We complained and they brought it out 15 minutes later and by then the other two meals were finished.
We received a letter under our doors advising us of a party that would be happening two hours later. We found out that they knew about this party before we made our booking and they also didn't advise us on our registration that day. We left the hotel that day due to our frustration with everything.
These all may seem quite minor but they are basic things that this hotel can't seem to get right. I have stayed in many hotels in the Seychelles and all bar this one have been paradise.
If you want your holiday ruined then this hotel for you. Strongly advise you don't stay here.
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- Also Known As:
- The Wharf Hotel And Marina
- Wharf Hotel Mahe Island
- The Wharf Hotel & Marina Seychelles/Mahe Island