This is definitely the worst hotel we have ever stayed in! We were staying at The Station for a two week workshop run by a lady who had hired out the hotel for us for the entire duration, so unfortunately we couldn’t leave. It looks lovely in the photographs, with the ocean in the background. And indeed the building is old colonial style and painted freshly white with fresh white linen and some lovely touches. However the people that run the place, Jenny and Peter understand nothing of hospitality. Peter picked us up from the airport, meeting us with an air of hostility and arrogance. Thank goodness we met the kind and gentle local, Ruben who carried our suitcases to our room. Ruben became for us the person who served us in the mornings and at lunch and we came to rely on him for our needs, such as how to work out the complex internet connection here, as we had to pay for special cards. (Secyhelle internet is poor and very expensive). He was graceful, kind and went out of his way to help us. Unfortunately he disappeared during the second week, without a trace?..! Peter and Jenny have never worked in hospitality before, which they themselves informed us about..so it seems we were guinea pigs! Peter made and served breakfast and also dinner, he was painful to be around, with his sarcastic comments and the degrading way he looked at my daughter when she didn’t finish all the food on her plate. We’ve have never experienced such rudeness in our lives!
There was no air-conditioning and with temperatures soaring up to to 34 degrees, this was hard to take. There is no fridge in the rooms or tea/coffee making facilities. The mosquitos here are the most persistent, for all our years of travel, we have ever come across - yet there were small glassless openings above the window, where these blood-sucking insects could freely make their way into the rooms! There were three vegetarians with us and I have gluten-free requirements. Although they run a so called Health Centre and Cafe, they didn’t even know what gluten-free meant! Peter described to us his trip into town where he was able to source some gluten-free ingredients, however the way he told this story made us feel that we were greatly painful guests to him. On day two of our stay it was pretty obvious there was no hot water in our room. Peter came in and tried to fix it, however was unable to do so. He let us know the plumber would be in over the next couple of days. No plumber ever came, so we had 2 weeks of cold water, which I don't mind, but at the price we paid to be there, it would have been nice to wash our hair in warm water every now and again. On day 4 of our stay at The Station, my daughter and I had a build up of washing that needed doing. As it was advertised in our rooms, that there was a washing service, I inquired with Peter where I might find the laundry bags. I actually got told off for having washing!!! Now I am gobsmacked. He actually told me it was too soon to be having washing! And tonight we are leaving, and I must say it is rather like being given a get-out-of-jail free card! Do not recommend.
- Official Description (provided by the hotel):
- Come to the "Heart of the Island' to immerse your body, mind and soul in a sanctuary of elegant simplicity. Here we care about your wellbeing with an unobtrusive service conducive to relaxation, contemplation and rejuvenation. Situated in a peaceful, elevated tropical environment with panoramic views of the inner islands and surrounded by Capolia and Trois Freres mountains, the Station Retreat Hotel provides a perfect refuge and respite from the heat while being centrally located with easy access to the Island's top beaches. A unique destination awaits you with our spa, natural health & gift shop, homeopathic apothecary and yoga pavilion available on-site to support a vibrantly healthy Seychelles' experience. Some of Mahe's best hiking trails are on our doorstep and the surrounding local neighbourhood provides a taste of 'real' life on our beautiful island. Here the comfort of the accommodation, the nourishing presence of nature in our daily lives and the access to a well-rounded program of retreats and activities naturally flow into our guest's experience to heal, re-balance and enhance. ... more less
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- Also Known As:
- The Station Seychelles Mahe Island