Stayed here in September and was utterly disappointed. Agree with many of the reviews before me. I paid a significant amount for this place and was placed in an "annex" building, which was a residential apartment building. Did not feel like a quaint hotel or a bed and breakfast at all, just some crummy apartment. Floors were moldy and the room was terribly cold at night (Albany in September, go figure) with heat that didn't work. In addition, someone was in the hallway at 4 AM on the phone, speaking incredibly loudly.
Definitely agree with prior commentators that the breakfast was pathetic. It screamed Costco breakfast items. Nothing personalized, like a B&B such as Morgan State House should be. But perhaps the most appalling part of the stay was asking the manager/associate of the property which bus line to take to get back to the train station. He had absolutely no idea. While he was nice to check the internet and with friends, he ended up giving me a bus line that either wasn't running that day or didn't exist. I waited over an hour for a particular bus to show up only to realize, in the end, that there was no such bus. Honestly, I would not stay here again. I'm a graduate of one of the top Hotel Schools in the world and I think the lack of knowledge at the Morgan State House was embarrassing. A manager of a property like this should be able to answer guest questions and assist them without causing them to almost miss their train.
- Official Description (provided by the hotel):
- The Morgan State House is an elegantly restored 19th century building with no elevator. It is located in the Washington Park Historic District and is close to many of Albany’s downtown attractions. Suites at the Historic Inn and apartments at the Washington Park State House have seating areas, work desks, and cable TV. All suites and some of the apartments are equipped with free wireless. The apartments have kitchenettes or full kitchens, as well as elevators. Breakfast is included at The Morgan State House every morning. We are a non-smoking inn and are unable to accommodate children under 16. Laundry service and dry cleaning are some of the many amenities the hotel provides. The New York State Capital, a National Historic Landmark, is one mile from the Morgan State House. Albany International Airport is a 20 minute drive away. ... more less
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- Also Known As:
- Morgan State House Hotel Albany
- Morgan State Hotel