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“First Class Hotel”

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TownePlace Suites Albany Downtown/Medical Center
Ranked #20 of 50 Hotels in Albany
Certificate of Excellence
Reviewed 20 March 2014

I stayed at this hotel for 1 week in February with my son who was doing his Bar exam. Hotel is clean , rooms are spacious and well equipped with a kitchen and there is a complimentary breakfast. The staff in this hotel were amongst the friendliest I have met and make the stay worth while. The shuttle drivers, Leshawn Ryan and Angelo were so helpful and to have a complimentary shuttle is a huge bonus when you have no car. The reception staff were informative and the greeting was warm and genuine from Jonalene. We couldn't have been more comfortable during our stay. The bonus is that Andy's Italian Deli is just around the corner which is a wonderful food store selling the best subs I have ever tasted - and huge ! Also New World Bistro within easy walking distance and excellent food( but be sure to book)
Would have no hesitation in recommending this hotel

Room Tip: Ask for top floor if intending to work
  • Stayed: February 2014, travelled on business
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Thank Colinoo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 1 April 2014

We love Andy's Deli and New World Bistro! This is great to hear that you enjoyed them as well! I'm glad you had such a great experience throughout your stay with us. Our shuttle drivers LaShawn, Angelo, Ryan and our Front Desk Associate Jondelle, will be ecstatic to hear that they had such a positive impact on your stay. Thank you for choosing our hotel, we hope to be able to accommodate your overnights next time you are in Albany! We wish your son the best of the luck!

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Reviews (164)
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79 - 85 of 164 reviews

Reviewed 20 March 2014

We stayed here with several other couples during a family celebration. The rooms were great, large enough for a toddler to run around. There was a kichenette with a good-sized refrigerator, stove, microwave and dishwasher. The cupboards had dishes, utensils and pots and pans. This would be an excellent choice for a long stay. The free shuttle gets you anywhere you'd want to go in Albany. The staff was very friendly and accommodating and there's free parking.

  • Stayed: February 2014, travelled with family
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Thank Cheryl306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 1 April 2014

Thank you for your feedback! We appreciate you taking the time to reflect on your stay with us. On behalf of the Marriott TownePlace Suites Albany Downtown/Medical Center, thank you for choosing our hotel! We look forward to accommodating your future stays in Albany!

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Reviewed 4 March 2014 via mobile

If you going to albany then dont think twice about this towneplace. One of the best hotel staff I ever seen who always egar to help you with all sort of requirements!! I love the free taxi support im the range of 5miles. All in all one of the best place to stay in albany

Stayed: May 2013, travelled on business
Thank Shobhit C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 5 March 2014

Thank you for promoting our hotel! We appreciate your kind words regarding our staff and encouraging others to stay with us when they are in Albany! Hopefully we will be able to accommodate your future stays when you are back in the area. Thanks for your feedback!

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Reviewed 25 February 2014

A really nice hotel, clean, modern rooms and great facilities but the biggest attribute by far is the staff - extremely helpful, friendly and go way out of their way to help you!!! I stayed here for the bar, which was stressful and they reassured every bar taker they spoke to, and went as far as sending good luck letters to everyone the night before the exam - totally over and beyond what was expected :)

  • Stayed: February 2014
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Thank MMK12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 5 March 2014

We are so glad that throughout this stressful time, you were able to have such a great/positive experience at the TownePlace Suites! Our staff will be ecstatic to hear your praises. Best of luck on your results for the exam!:-) On behalf of the Marriott TownePlace Suites Albany Downtown, thank you for choosing our hotel!

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Reviewed 6 January 2014

Great hotel and staff great big well appointed rooms with modern furnishings , great breakfast in the mornings. Complimentary papers.Convient to the Capitol and state office buildings. Large indoor pool however the fitness room is small with only 3 pieces of equipment yet the hotel has seven floors of guests rooms . Complimentary coffe and snacks available all the time. The rates are reasonable for the accommodation and amenities . All the rooms are suites with fully equipped kitchens and the beds are very comfortable with Marriott bedding. This hotel is mainly for the business traveler and also provides free local shuttle service and plenty of free on site parking. The outdoor patio area is small for the hotel size and has a barbecue .

Stayed: January 2014, travelled on business
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 13 January 2014

Thank you Mike for your review! We are glad to hear you enjoyed staying at our hotel, that you were able to utilize the amenities offered and that the bed was comfortable! We look forward to having you back when you are in Albany next. Thank you for choosing the Marriott TownePlace Suites Albany Downtown/Medical Center!

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Reviewed 8 December 2013

We were here for the weekend with a group of 12 people they gave us the conference room and the breakfast room for our party as complementary all the staff members were so nice anything we need it they gave us right away. The rooms very nice big and spacious And the price is not expensive at all especially for what you getting and if you ask me this is one of the best places the state I would definitely recommend this hotel

  • Stayed: December 2013
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Thank Daviddirnfeld149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 9 December 2013

Thanks for your feedback! We are glad you were able to utilize our public spaces to accommodate your get together. Our Front Desk Associates shared with the management team how great and friendly your group was. On behalf of the TownePlace Suites Albany Downtown, thank you for staying at our hotel and we hope to see you again soon!

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Reviewed 27 November 2013

We stayed at this hotel for one night while our team participated in the Pop Warner Regional Cheer comp. From the very start Tyler was awesome! He was very patient even when descended upon by 17 girls and their Moms. He gave customer service that was above and beyond! He pulled a double that night and handled everything we threw at him in a friendly professional manner. Thanks for a great stay.

  • Stayed: October 2013, travelled with family
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Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 9 December 2013

Thank you for your response! Tyler certainly did go above and beyond that weekend for not only our guests but for our hotel by offering to do a double! It is great for him to be recognized by our management team/staff and our guests, he will really appreciate this post. Thank you for choosing the Marriott TownePlace Suites Albany Downtown! Hope you had a wonderful stay in Albany, we look forward to accommodating your future stays!

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Additional Information about TownePlace Suites Albany Downtown/Medical Center

Address: 22 Holland Avenue, Albany, NY 12209
Region: United States > New York > Albany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Albany
#14 Business Hotel in Albany
Price Range: £94 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albany Downtown/Medical Center 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Explore all that downtown Albany has to offer from TownePlace Suites by Marriott Albany Downtown/Medical Center. Our all-suite hotel in Albany, New York offers an exceptional location near the city's most desirable locations including the Empire State Plaza Convention Center, Times Union Center and SUNY Albany. ... more   less 
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Also Known As:
Towneplace Suites Albany Downtown / Medical Hotel Albany

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