Dead bugs all over the bathroom (and a few living centipedes), an odor upon entrance that didn't dissipate and made my clothes stink and worst of all.. NO HOT WATER! When I complained to the "manager", he said it was my fault for not testing everything out upon arrival (!) and that I waited until the next day to tell him about the hot water. Genius. I didn't need to take a shower until the morning! I was on a business trip, and this completely put a damper on it. The entire stay was a nightmare! EVEN WORSE WAS THE FACT that MOTEL 6 Customer Relations said they couldn't do ANYTHING for me whatsoever because the property is individually owned and managed. What garbage! They asked if I spoke to the general manager but when I went to confirm that I had -- get this -- they couldn't tell me who he (or she) was! They claim they don't keep records of GMs for their properties? DONE with this chain!
I paid extra to stay here because it was "modern" (updated supposedly). See attached pics. Place was absolutely appalling.
- Official Description (provided by the hotel):
- Newly RENOVATED Motel 6 property in Albany! Great for corporate or leisure traveler looking for a great room with a great price to match. Save money and we will leave the light on for you! ... more less
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- Also Known As:
- Rodeway Inn Albany
- Albany Rodeway Inn