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Hilton Garden Inn Albany Airport
Ranked #8 of 50 Hotels in Albany
Certificate of Excellence
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“My review”
Reviewed 20 January 2014 via mobile

The hilton garden inn staff were very friendly and was by the albany county hockey facility and like 10 minutes from the village of colonie rec center and smokey bones great restaurant and nearby was the cross gates mall

Stayed January 2014, travelled with friends
Helpful?
Thank Max Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 18 February 2014
Dear Valued Guest-
Thank you for taking the time to write a review about your stay with us. I'm glad you enjoyed the property and its proximity to so many key areas of recreation. We hope to see you again next time you're in the area.
Sincerely--Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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819 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
South Carolina, United States
1 review
Reviewed 20 January 2014

I like this hotel due to its location and it is always clean. Breakfast is good and the staff are second to none. I rated the sleep lower as I am not a fan of the dial type of matress where you turn it to adjust your comfort. I prefer regular beds like Hampton Inn. But overall this is a great hotel, close to airport, great value.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ernest H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 18 February 2014
Dear Valued Guest-
Thank you for choosing to stay with us time and time again. Additional thanks for taking the time to share your positive experiences with others. We look forward to seeing you again soon.
Sincerely-Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cobbleskill, United States
Level 5 Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 January 2014

The hotel is very convenient to Albany International Airport. The hotel is very clean, well appointed and has a very courteous staff. Breakfast is most excellent and their willingness to drive you anywhere within 3 miles of the hotel is very nice!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 18 February 2014
Dear Valued Guest-
Thank you for your kind words regarding your most recent stay with us. I'm glad you enjoyed breakfast and the shuttle service along with your room and the staff. We look forward to seeing you again.
Sincerely-Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hawkinsville, United States
1 review
Reviewed 14 January 2014

This hotel ranks among my top 5 best hotels that I have stayed at. The staff was extremely courteous and helpful. The cleaning staff takes great pride in their job and the room was emaculate. Don't get me started on the oatmeal cookies in the evening, whew, thank goodness for self control or I would have eaten the whole tray. Overall a great experience, not to mention being around the corner from the Albany Airport.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 18 February 2014
Dear Valued Guest-
Wow! Thank you so much for taking the time to write such a wonderful review about your stay with us. I'm glad everything surpassed your expectations and we hope to see you again.
Sincerely-Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oneonta, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2014

An outstanding staff, very friendly and helpful, and a very nice hotel. Very convenient to the Albany airport. The restaurant is actually very good. The only deficits we found were in room cleaning - there was a splatter of something on the wall (revealed by UV light) and minor crumbs and hairs under the mattress (we travel a bit and are paranoid about bringing home bedbugs, so we do an extremely thorough exam of the room and the bed, including looking under the mattress.) Not the cleanest room in the world, but in the top 95%.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Edna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 18 February 2014
Dear Valued Guest-
Thank you for your kind review and for recognizing our staff and restaurant. I'm glad you enjoyed your stay & that we passed your inspection! We hope to see you again.
Sincerely-Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frisco, United States
1 review
Reviewed 8 January 2014

I've stayed in this hotel several times and the rooms were always clean and the staff was helpful and courteous. Initial issue with original room smelling strongly of cigarette smoke was quickly rememdied.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 29 January 2014
Dear Valued Guest-
Thank you for writing such a wonderful review of your most recent stay. I'm glad you choose us repeatedly when you're in the area & am happy we don't disappoint! We look forward to seeing you again soon.
Sincerely-Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lyons Falla, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2014

Comfortable and convenient to Albany's airport. We were able to leave our car there for the duration of our trip, and had quick and friendly shuttle service to and from the airport. Food was lacking in favor and quality for the hotel of this sort.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, 29 January 2014
Dear Valued Guest-
Thank you for writing a review of your most recent stay. I'm glad you were able to take advantage of our Park & Stay package and found the shuttle service to/from the airport to be convenient. I'm sorry the food wasn't what you expected but do hope you'll give it another chance when you're back in town. We hope to see you again soon.
Sincerely-Ashley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Albany Airport

Property: Hilton Garden Inn Albany Airport
Address: 800 Albany Shaker Rd, Albany, NY 12211-1054
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Albany Airport 3*
Number of rooms: 155
Official Description (provided by the hotel):
Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more   less 
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Also Known As:
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Albany
Albany Hilton

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