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“Like this hotel” 4 of 5 bubbles
Review of Hilton Garden Inn Albany Airport

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Hilton Garden Inn Albany Airport
Ranked #7 of 50 Hotels in Albany
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Like this hotel”
4 of 5 bubbles Reviewed 19 July 2014

This hotel seems to have been recently redecorated and is surprisingly stylish and comfortable for an airport hotel--reminds me a bit of a big city boutique hotel. One nice touch is the lobby "pantry," which, in lieu of the typically limited and overpriced minibar, offers snacks, sundries, wine, even sandwiches and salads, all at reasonable prices. I was also favorably impressed by my cooked to order breakfast for only $12. Staff is very friendly and capable, and the front desk even loaned me the iPhone charger I forgot to bring. My only complaint is that the walls and ceilings are thin, and on Friday night I had to wear earplugs to screen out the conversations and other noises from surrounding rooms. Otherwise a terrific place for a short stay.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank beentheredunnethat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 22 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us! It's so nice to be compared to a Boutique Big City hotel! I am glad to hear you thoroughly enjoyed your stay. We look forward to seeing you next time!

Sincerely,
Natalie
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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760 reviews from our community

Traveller rating
    379
    251
    79
    34
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Greensboro, United States
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

This Hilton Garden Inn is a great property to stay at if you need the rest and have an early flight the next morning. The accommodations are standard, rooms are clean and service is good. If you are staying on the second floor, you may as well use the stairs.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 22 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us. I am glad to hear you found the rooms to be just what you were looking for! We look forward to seeing you next time!

Sincerely,
Natalie
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 14 July 2014

Great staff, overall experience good. The location off the highway by airport great. Lobby provided a great meeting space. I would prefer two queen beds instead of doubles. The pool and fitness area tired and in need of renovation.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 142georgea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 22 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us! You'll be excited to hear we already have plans to update our pool and fitness center! We hope to see you next time you are traveling to the area so that you have a chance to check it out!

Sincerely,
Natalie
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
272 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

This place is very close to the airport, Front Desk was great and the rooms were very clean, this must be one of the updated hotels - they have a very good breakfast - the rate was very good and reasonable - it is next to a golf course and there is a good area to run in the am - if I am in area again, I will stay there for sure

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bubba086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 8 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us! Yes, we have been recently updated!
I am glad to hear you enjoyed your stay with us. Next time you are in town, we can steer you in the direction of some great running paths in the area. We look forward to seeing you next time!

Sincerely,
Natalie
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

We use this hotel the night before early travel routinely. Most convenient location for the Albany airport. The staff is always helpful. Great place to get a good meal and a good nights rest before travel.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Drew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 5 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us! I am glad to hear we are able to accommodate you and your family whenever you have an early flight. We look forward to seeing you next time!

Sincerely,
Natalie
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victor, New York
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

This newer Hilton Garden Inn is much like others, except for its outstanding staff. Tim at the front desk helped us extend our stay, and made sure we had a lovely room. He was always so friendly and welcoming. Katherine drew 2 different walking paths that surround the hotel, plus wrote exact directions to a restaurant we requested on Wolf St. Xiomara, in Housekeeping, couldn't do enough for us. The bed was very comfortable, the bath water hot, and the room quiet. The jacuzzi downstairs was wonderful. We didn't try breakfast because $11.95 per person for a buffet was much more than we wanted to spend, or to eat. Instead, we brought our own yogurt and kept it in the room's frig. The food we ordered from Room Service was very disappointing. Other than issues w the restaurant, we loved this hotel and will return. Special thanks to the wonderful staff!

Room Tip: Request a room at the far end of the hall--very quiet.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chiang18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 5 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us! We appreciate your kind words! I will be sure to recognize the staff for the excellent service they provided.
I do hope next time you are traveling to the area you choose to stay with us again and maybe give the restaurant another shot! We'll look forward to seeing you.

Sincerely,
Natalie
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little River, SC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

Stayed here on a Saturday night while attending an event in the area. Was happy with the stay. Does not offer a comp breakfast only a dollar off coupon to use to buy breakfast. Staff was friendly and helpful.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie R, Front Office Manager at Hilton Garden Inn Albany Airport, responded to this review, 2 July 2014
Dear Valued Guest,

Thank you for your feedback regarding your stay with us! Next time you are traveling to the area, you should checkout our Bed and Breakfast Package that includes our Full Cooked-to-Order Breakfast Buffet with the room! We look forward to seeing you next time.

Sincerely,
Natalie
Guest Service Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Albany Airport

Property: Hilton Garden Inn Albany Airport
Address: 800 Albany Shaker Rd, Albany, NY 12211-1054
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Albany Airport 3*
Number of rooms: 155
Official Description (provided by the hotel):
Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more   less 
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Also Known As:
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Albany
Albany Hilton

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