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Hampton Inn & Suites Albany - Downtown
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Reviews (1,119)
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Reviewed 18 April 2014

I just want to send a BIG Thank You to the staff and Management for their wonderful service rendered to our the choruses at this year's convention. The Staff were so friendly, polite and accommodating, anything we asked for they were able to provide. The rooms were clean, comfortable and nicely appointed. I must give special cudos to Megan, and the desk staff, she even drove us to our restaurant, because it was raining and we would have had to walk there!!!! That just was the most "above and beyond" thing I have ever experienced. The Breakfast buffet was spectacular, and delicious. Everything was well planned and executed expertly.
We are looking forward to going back next year. The City of Albany welcomed us with open arms and created a wonderful experience. Thanks to all on behalf of City of the Hills Chorus.

  • Stayed: April 2014, travelled with friends
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Thank Dorcas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded 8 May 2014

Thank you for your review Dorcas!

Thank you so much for taking the time to write into us and for staying at the Hampton Inn & Suites Albany Downtown. We so enjoyed having Sweet Adelines here and once again, congrats on your terrific performance at the competition! I am so glad to read that everything was comfortable and your rooms and the breakfast exceeded your expectations! We are already looking forward to your visit next year. Thank you again for staying with us, we truly appreciate having you here!

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Reviewed 16 April 2014

Wow, what a weekend! And what fantastic staff at the Hamton Inn and Suites Albany-Downtown! I cannot speak highly enough of the service our groups received over the course of our 4-day event. I always expect clean, comfortable rooms at a Hampton Inn, and this facility was no exception. What WAS exceptional was the manner in which personnel, from the valet parking attendants to the hotel managers, responded to and met every request made of them. In many cases they made suggestions to our function organizers which enhanced our experience and stay. What a welcome change from the ordinary hotel experience. Cudos, and many thanks to Meghan and the entire staff - we are looking forward to our return in 2015! - Barbara W

  • Stayed: April 2014, travelled on business
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Thank 796barbaraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded 2 May 2014

Thank you SO much, Barbara, for taking the time to review the Hampton Inn & Suites Albany Downtown!
I am so glad you had such a wonderful stay, this is exactly what we strive for and I'm thrilled that everything exceeded your expectations! I will be sure to pass along your kind words to our staff! We loved the opportunity to work with you, you all were such a joy and we loved having your beautiful voices fill our hallways! We are already excited to welcome you back next year!

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Reviewed 15 April 2014

Many thanks to the staff of the Hampton Inn and Suites and Albany for doing such an excellent job this past weekend. As another reviewer stated "it's no small task to accomodate and provide such great service to a large group, BUT YOU DID!" The rooms were spacious and clean, the staff was friendly and helpful at every turn. When we arrived we needed a refrigerator to store food for a special diet and within 10 minutes one was delivered to our room. The breakfast was plentiful and the breakfast staff was friendly and was always asking if there was anything that they could do to be helpful. The staff welcomed all of us with open arms, taking pictures of us before and after our competition and rejoicing with us as we won our medals. Many thanks from another happy Sweet Adeline!

  • Stayed: April 2014, travelled on business
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Thank Denden2264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded 2 May 2014

Denden2264,
Thank you so much for your kind review and for staying at the Hampton Inn & Suites Albany Downtown! I am so glad you enjoyed your stay, but even happier that you had such a good one and that everything was to your liking. We were so thrilled to have you all here, it was such a fun and memorable weekend for all of us! Thank you for taking the time to review us and we look forward to having you back next year!

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Reviewed 14 April 2014

It's no small task to accomodate and provide great service to a large group but you did. Service is friendly and prompt. Rooms were comfortable. Staff bent over backwards to see that needs were met and having breakfast provided was especially welcome and very good. Thank you from a Sweet Adeline.

  • Stayed: April 2014, travelled on business
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Thank Dottie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded 2 May 2014

Thank you so much for your review, Dottie!
We really appreciate you taking the time to review the Hampton Inn & Suites Albany Downtown! We truly loved having you all here, you were all such a joy! Thank you for all your kind words and see you next year!

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Reviewed 5 April 2014

I have stayed here before and was impressed. This return trip did nothing to chnage that. Quick check-in. Front desk staff extremely friendly and helpful. Free wi-fi and free breakfast. Comfortable beds and clean rooms. Tip: If you need to be close to ice or vending machines, get a rrom on an even numbered floor. No ice/vending on odd numbered floors.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
Thank rxman48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meaghan W, Sales Manager at Hampton Inn & Suites Albany - Downtown, responded to this reviewResponded 21 April 2014

Thank you for your review, rxman!
We are so glad that you enjoyed your stay and even more that you've visited the Hampton Inn & Suites Albany Downtown before! We are thrilled that everything was up to your liking and that you found your room both comfortable and clean; I will be sure to thank the housekeeping staff on your behalf.
Please come back and visit us again soon, we truly appreciate you choosing to stay at the Hampton Inn & Suites Albany Downtown!

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