Great staff, clean spacious rooms, super breakfast buffet with omelet station, convenient friendly shuttle transportation. Thought I'd have great coffee with Keurig single cup machine in room. First it's situated in a stand with fridge and microwave, nice touch. But the Keurig is even more inconvenient for the visually impaired to maneuver than the coffee machines you have to drag around the room to find a place to plug in. After having not one but two engineers check to see if the one in my room was broke, it was replaced but neither worked because, and this is the official explanation I got from them both, "the machine is so sensitive the water level has to be exact..." Exact to the touch of a blind person won't get you coffee. I inquired at the front desk and this is the only brand the hotel stocked. Heads up Hilton & Keurig, it takes a minute to get a visually impaired person to test a product.
This issue kept the hotel from getting a higher rating.More
- Free Wifi
- Free Parking