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“Relaxing”

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Best Western Sovereign Hotel - Albany
Ranked #27 of 50 Hotels in Albany
new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Relaxing”
Reviewed 2 June 2009

Great Hotel for the money. Unlike other other hotels where the rooms have outside entrances I like hotels where you can get to your room from the lobby. I hate walking a mile outside just to get to your room. With kids it feels safe too.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zain1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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952 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Buffalo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2009

I travel a lot for business. Last year I stayed here and the stay was ok. But this visit wasn't I in for a surprise. Wonderful. The rooms were fresh and clean and the staff friendly. I look forward to my next trip to albany. I will be staying here for sure. Thank you Best Western for making me feel at home.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tommy_traveler_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
va
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2009

people were friendly, sevant and professional
room was clean andfresh
location is not bed but it's beauty it's close to shopping places.
service was excellent

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mo_travellerVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level 5 Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 April 2009

I wish I could say that "You get what you pay for" with this hotel, but I certainly did not.

Very outdated. Horrible fitness facilities, and an attached restaurant that is more pub than restaurant.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HabsFan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 April 2009

This hotel was ok, not great. Nice lady on check in gave us free bottled water and yummy cookies. Room was a little old but not awful. There is free wireless internet but no desk in the room so had to sit with laptop on my knee to work. Room was supposed to have a microwave but it didn't. Not a problem for us as we ate out but if you were counting on it, you would have to chase it up with them. We were on a non smoking hall/floor but we could smell someone smoking and the halls didn't smell the best during the day. Free breakfast was ok, bacon and eggs, oatmeal, make your own waffles, muffins, bagles and strangely, cakes and chocolate pudding (!)
The stand out for us at this hotel was the shower, it was really bad. I have always disliked water saving showers and this one was up there with the best (worst?), I wanted to wash my hair and found it almost impossible to get my whole head wet and rinsing out shampoo and conditioner was again almost impossible. For the four of us to have a shower each, it took so long, we surely used more water than if we could have jumped in and out in 5 minutes each in a normal shower! I would not stay here again, just because of the shower.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aussiejigsnreels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2009

I had a work related conference in Albany, New York and I've stayed at the Best Western Sovereign Hotel in the past because it is in a great location and I was very impressed this time round. Apparently the hotel is under new management and the new owners have really done some great improvements. The overnight room I stayed in had new carpet and the walls were upgraded. The housekeeping service is excellent and the customer service from the front desk is fantastic. I'm looking forward to my next visit to Albany and this hotel.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 22Fur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 January 2009

We stayed in this hotel for one night on the way to Canada and it was terrible! Firstly they put is in a tiny room with hardly any space for the four of us and the paint was peeling off the walls with damp. When we asked for a roll out bed they offered to move us to a larger room for free to accommodate the bed. The second room was worse that the first! There was a fowl odour of cigarette smoke right down the corridor and when we got to the room it smelt like someone had just been smoking in there! The walls were worse that the first one with patches of black damp and the curtains looked as though they had been there since 1900. There was also a blood stain on the bedding on one of the beds. The bathroom was tiny with no space to move at all and there was no fan so it steamed up quickly. The pull out bed had a spike at the top where it secured itself when folded up and could easily have killed someone if they fell on it in their sleep. Overall a terrible stay and i am glad we only booked it for one night. The guy on the desk when we first arrived was fab but when we checked out, a different guy was very strange. Did not give us a great impression of Albany overall would not go back.

  • Liked — nothing
  • Disliked — everything
  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Rachel-traveller11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Sovereign Hotel - Albany

Property: Best Western Sovereign Hotel - Albany
Address: 1228 Western Avenue, Albany, NY 12203-3326 (Formerly BEST WESTERN Sovereign Hotel - Albany)
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Albany
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Sovereign Hotel - Albany 3*
Number of rooms: 192
Official Description (provided by the hotel):
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 
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Also Known As:
Albany Best Western
Best Western Albany

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