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“A stop on the way”

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Express Inn & Suites
Ranked #23 of 50 Hotels in Albany
Reviewed 9 April 2014

Clean and comfortable. Breakfast buffet is always a nice perk. Convenient for folks traveling through Albany on the Thruway. Minor aside- staff was grumbling about how they were being treated by management in earshot of the "breakfasters".....perhaps not the best location to dis the boss!

  • Stayed: February 2014, travelled with family
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1  Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 127 of 220 reviews

Reviewed 23 February 2014

Hotel was very nice and clean.They renovated it was the Days Inn and that was a dump.I This is 100 percent better.The front desk was helpful and very friendly and the room was very clean and the location is excellent.

  • Stayed: February 2014, travelled on business
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1  Thank BIGAC44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

Hotel is in an excellent location. Front desk staff is very friendly. The rest of the staff is in need of help however. Two towels in the room first day, no tissues. On the second, returned to the hotel at 2 pm after work. The room was stripped of linen and towels, but not remade. Might I suggest cleaning the rooms of guests returning for the night prior to those that are going to be open? It's not like you had a full house. The help stood right outside one of the exit doors puffing away on their cigarette break. The smoke gets sucked right back into the air ducts and into the rooms.
The breakfast bar is not well attened. The first morning, no coffee lids at 7 am., one hard boiled egg remained, stale danish and only one fork for both the bacon and the eggs. The second morning, no regular syrup for the waffles, located no where near the waffle irons. Only green bananas, still only one server for same egg patties and sausage this time. Still the same even more stale danish. Server for the breakfast bar was more interested in standing in front of everything trying to figure out what she was going to eat than filling. Customers had to wait for her to get out of the way. She filled her plate and went in the back to eat.

Room Tip: If you don't smoke, don't get a room near any of the exits. Apparently the hotel is a non s...
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  • Stayed: January 2014, travelled on business
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2  Thank mychal1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Stayed here a few times. Food was ok, staff is ok, only complaint really is that I was here once and returned a week later only to find the elevator that was "closed for maintenance" was still out of order. I don't know the whole story but they do have another elevator and stairs next to the broken one. This place is located in a convenient area. Pretty average though

  • Stayed: January 2014, travelled on business
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1  Thank Eric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Arrived late in the day and only stayed until early morning. Check in was smooth, quick and efficient. Room was as promised and comfortable for three. Room and hotel were clean. Nice offering of hot drinks for a cold night. Breakfast buffet was nice as well. Staff didn't seem familiar with area as we were trying to get better directions to athletic fields at UAlbany but we made do with what he had.

  • Stayed: November 2013, travelled with family
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Thank NH_Mom_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

We needed a place to stay one night - brief visit. It was a good choice. The staff was very professional and efficient and checked us in and out in no time. The hotel is very clean and modern. I liked the efficient room layout with the sink separate from the toilet/shower - easier to keep things moving with a family. Room was not large but fine for what we needed. We ate breakfast around 8 (post peak) and it was not crowded - food was fine. Lot was very full - it clearly is a popular place - it was reasonably priced. Easy on/off Rte 87

  • Stayed: November 2013, travelled with family
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Thank chazster_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

Arrived very late and left the next day. Checkin went smoothly, room was comfortable and had everything we needed for a good night's sleep. Breakfast was good with a nice selection of eggs, waffles, sausage, yogurt, fresh fruit, etc. This place is clean with no surprises. Great price and great place near the airport.

  • Stayed: November 2013, travelled as a couple
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Thank dcjw700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Express Inn & Suites

Address: 16 Wolf Rd, Albany, NY 12205-2603 (Formerly Comfort Inn & Suites / Wolf Road)
Phone Number:
Region: United States > New York > Albany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Albany
#12 Business Hotel in Albany
Price Range: £90 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Express Inn & Suites 2.5*
Number of rooms: 130
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Also Known As:
Comfort Inn & Suites / Wolf Road Hotel Albany
Comfort Inn And Suites / Wolf Road
Days Inn Albany
Albany Days Inn

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