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“Coming Home from Camp”

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Holiday Inn Express Albany - Downtown
Ranked #19 of 50 Hotels in Albany
wilmington, delaware
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Coming Home from Camp”
4 of 5 bubbles Reviewed 5 August 2014

My daughter attends Word of Life camp on Schroon Lake , NY I was looking for a hotel where
I could stay for one night because we were traveling home on the train after she was dropped off to me. I picked the
Holiday Inn Express because it had complimentary transfer to and from the train station. This was
a great savings as a cab ride was $15.00 each way.
I was also traveling with my 7 year old daughter and wanted a pool. We took the mega bus into
Albany. I called the Holiday Inn and within 10 Minutes they were at the train station picking us up.

We checked into the hotel and within a few minutes we were in our room.
The room had a king bed that was soft. Bathroom was clean and had Bath and Body works products as well as coffee maker.

The front desk gave us a map of the areas to see in Albany. When we went to dinner the hotel offered a radius around them that also was complimentary transfers. We had dinner at a Chinese restaurant. It was amazing:)
After dinner we enjoyed the pool and Jacuzzi at the hotel
The next morning a complimentary breakfast. It wasn't a brunch buffet but had coffee, bagels and was perfect for my daughter and I.
Can't remember the manager or the girl working at the front desk but they were amazing.
The driver of the van was also amazing as he gave us a lot of history of Albany! Great work everyone!!!

I would stay here again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank ogb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 8 August 2014
Greetings Ogb!

Thanks so much for your review. We get a lot of families over the summer that are looking for a stopover as they head to the Adirondack mountains and New Yorks many beautiful lake communities.
Our team members are happy to accommodate any request and needs of your family. We are glad you were able to use the various amenities our hotel has to offer.
On your next visit the local museum, farms, lake tours and amusement parks are all fun and family friendly attractions worth checking out.
With the many choices in lodging, thank you sharing your vacation with us.
Happy & safe travels!
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Write a Review

454 reviews from our community

Traveller rating
    142
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    89
    38
    17
See reviews for
108
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129
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Newark, Delaware
Level Contributor
113 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 4 August 2014

I needed to stay in Albany after working in the area. I'm not a big downtown fan in any city but the price was one of the best in the area. Upon entering I was kindly received by Rose. While checking in I asked about food delivery and Brittany jumped into the conversation and was very helpful with her suggestions. Jeff the maintenance man was also there working on something. They all seemed like they enjoyed their jobs. As a platinum member I asked for an upgrade and Rose put me into a suite with a Jacuzzi. The only downside to the upgrade was the room was right next to the interstate. I mean right next to! If I opened the shades everyone driving by would see me as the interstate was at the same level as the window on the 3rd floor. Overall the hotel was ok. The carpet in my room had stains on it. I slept alright but the traffic noise was very loud so I used ear plugs which I never do. I would suggest you ask for a room as far away from the interstate as possible.

Room Tip: I was in room 331 which is near the interstate
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 5 August 2014
Hi PaulP!

I will definitely share you review with our team members that you mentioned. ALSO Thank you for being a Loyal Platinum IHG Rewards member. I'm glad that an upgrade was available to you but sorry that the noise was an issue. We've done our best to sound proof the windows but it can be a challenge. As for the room we appreciate the feedback.

We do have some corner rooms that are a little bigger and off the highway, just let us know upon arrival or at time of reservation and we'll do our best to accommodate your needs.

As always we wish you happy and safe travels!
~D~
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Augusta, Maine
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

Stayed here in August, 2014 for one night, in town for a concert. Experience was completely positive: the hotel is easy to find, located just off I-787. Check in was a breeze; the room was spotless and comfortable. Used the indoor pool and whirlpool which were both great, although the room itself is humid. I consider the hotel very reasonably priced all things considered.

As we were attending a concert, we didn't use the shuttle, but the front desk staff offered us a ride pretty much to any restaurant we wanted to go to, which I thought was great. Overall I'd definitely come back to the Holiday Inn Express if I'm in Albany again.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank RobKennedy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 5 August 2014
Hi RobKennedy70!

We are glad that you enjoyed your stay and look forward to your next visit in Albany. The Times Union Center has a great line up of concerts and events this year along with the Palace Theatre so come on back.
Next visit if you'd like the shuttle let us know at check in and we'll get you as close to the TUC as possible.
We wish you happy and safe travels!
~D~
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Elmira, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 31 July 2014

My Husband and I were married and traveled 3 hours to stop at this hotel on the way to our honeymoon destination. the room was beautiful, and the complimentary breakfast was so great, My only complaints are - the smoke free room we were given was full of smoke. So that took a little getting used to, and the location wasnt the best.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Sarrahkathryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 2 August 2014
Greetings Sarrahkathryn,

Congratulations on your marriage and we are thrilled that we had an opportunity to have you as our guests as you two start your life journey together.
When guests smoke in nonsmoking areas it does pose a challenge and we are focused on finding a solution to that issue. I apologize that this impacted your stay and would like an opportunity to host you guys on your return trip.
Thanks for taking the time to write a review, we wish you Happy and Safe travels!
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Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 July 2014 via mobile

Stayed there for one night with my family - parents with my 2 sisters. Nice place to stay and staff members are very helpful. They are always willing to answer queries. The hotel has a huge empty space in the middle of lobby...not sure what it is for...by the way, we also enjoyed the pool and hot pool.

Stayed July 2014, travelled with family
Helpful?
Thank Duquesa413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 2 August 2014
Greetings Duquesa413,

Thank you for your review, our team members are here to make your stay as enjoyable as possible and we like to assist in any way that we can.
I am happy that your family had time to enjoy the amenties that the hotel has to offer.
We hope to host you again on any return trip to our area.

Happy and Safe travels!
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Park Ridge, New Jersey
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Stayed here for one night after a concert at the Times Union Center. It was literally a 5 minute walk to the concert, and it was safe to walk back at 11 pm. There was also a shuttle running to the Times Union Center. The front desk was helpful since we were not familiar with the area. Parking on site for $5, which was cheap compared to other lots in the area. Room was clean and just what we needed for a quick one night stay. I would stay here again.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Jen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 2 August 2014
Hi Jen K!

Thanks for the review, we see alot of travelers that come in for the awesome concerts at the Times Union Center. We just had Justin Timeberlake and Bruno Mars in the same week!
We do offer shuttle service to the TUC but it can definitely be a challenge with the thousands of people getting to and from so many of our guests choose to walk.
We are happy that you enjoyed your stay and hope to see you for the next round of concerts:)
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Toronto, Canada
Level Contributor
136 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 22 July 2014

The hotel was clean. The breakfast was hot with a good variety. The only downside was the hard beds and the location. We arrived late at night and needed to find something for supper. There are no restaurants near the hotel; however, they offered a free shuttle to a variety of restaurants. The hotel was downtown so I expect that there should be restaurants within walking distance.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DetDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dee E, General Manager at Holiday Inn Express Albany - Downtown, responded to this review, 2 August 2014
Greetings DetDuke!

Glad that you enjoyed your room and the breakfast, downtown Albany is going through a transformation with alot of new development that will bring a convention center, condo's, shopping and more great restaurants.
We'd love to welcome you back should your travels bring you to our area.
Thank you for taking the time to write a review!
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Additional Information about Holiday Inn Express Albany - Downtown

Property: Holiday Inn Express Albany - Downtown
Address: 300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
Phone Number:
Region: United States > New York > Albany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 50 Hotels in Albany
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn

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