I've been here several times before, consider it one of the better ones I've seen in the US. And when I do come back, I'm reminded why. I normally do HIX, so I know the way it is supposed to be done.
This thing I noticed this time was that the entire staff 'gets it', really make you feel welcome, everybody from the housekeeping staff to the maintenance electrician that grabbed our luggage cart and took it down. Lori (?) the front desk manager certainly made us feel like special guests and was aware of the returning stays. I'm not sure how that team spirit got built but they certainly seem to have achieved it.
And the breakfast area was run as well as any I've ever seen - clean, efficient, well stocked.
I'd never noticed the area out back before; a covered smokers pavilion and a grill area, wow.
Not a single thing was done poorly. We'll be back.
- Official Description (provided by the hotel):
- Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Hampton Inn Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more less
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- Also Known As:
- Holiday Inn Express Albany-Western Ave University Hotel Albany
- Holiday Inn Albany