Long story short: we got a room at this hotel through priceline. We arrived at 6:50 p.m. for our checking in. Nobody was at the front desk from the hotel. There was another man waiting there, and he said he had been waiting since 6:30 p.m. trying to find somebody for checking in and was on hold on the phone with their head offices who concurred that nobody was there for checking in.
We waited until 7:50 p.m. approximately (so a full hour since our arrival at first), and nobody had come back or arrived to do the checking ins.
We called priceline, they also confirmed that they were unable to reach anybody from the hotel using two different phone numbers, so priceline gave us a new hotel and we left.
End of story. You reserve a room, arrive during the checking in period, but you can't check in and you never get your room. If you feel like paying for a room that you'll never see, this place is for you.
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- Also Known As:
- Extended Stay America Albany
- Extended Stayamerica Albany Capital
- Extended Stay Albany