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“Excellent hotel and staff”

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Courtyard by Marriott Albany Thruway
Ranked #15 of 50 Hotels in Albany
Certificate of Excellence
Boston
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Excellent hotel and staff”
Reviewed 30 December 2013 via mobile

We stayed here on our way to Boston and I must say that the hotel is excellent. Clean and well equipped. The staff is courteous and helpful.

Will definitely return whenever we need a place to crash during our road trips.

We got to the hotel late at night and everyone was exhausted. The checkout was quick and the receptionist immediately helped us out with extra blankets etc. all of that with a big smile.

Stayed December 2013
Helpful?
Thank Jacky-in-Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy K, Manager at Courtyard by Marriott Albany Thruway, responded to this review, 7 January 2014
Dear Jacky-in-Boston,

Thank you for choosing the Courtyard by Marriott, Albany Thruway. We are pleased you enjoyed your quick stay. We look forward to having you "crash" with us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Detroit, Michigan
2 reviews
Reviewed 21 November 2013

I stayed here while passing through with my family. The hotel was very nice from the outside and had great curb appeal. The lobby was warm and inviting and the staff was friendly. Check in was a breeze and we had parking pretty close to the entrance. The room was as expected, no complaints.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lima
Level 6 Contributor
779 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
Reviewed 12 November 2013

After flying 8 hours and driving another 4 hours we wanted a easy to get to hotel off the Thruway where we could grab dinner without going out again. The Courtyard promised all of this. Getting to the hotel was not as easy as shown on the website directions and even with our GPS we had to resort to a call to the hotel. Amanda at the front desk helped us find out way to the hotel. The Bistro in the hotel was a glorified sandwich shop that served beer and wine. The food was prepared by a very nice and earnest cook/waiter/bartender. My sandwich and soup were large and tasty. My husband's burger and fries where at best average (which should be expected given the limited kitchen). Our room was large with a fridge. Overall it was what we needed for the night.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
1 Thank sket101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington, New York, United States
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 November 2013

Have stayed here 3x and had a great experience each time. Staff is friendly and helpful and the rooms are nice. It's right across the street from SUNY Albany which is convenient since our son goes to SUNY Albany.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level 6 Contributor
255 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 15 October 2013

The rooms were very clean, and the bed linens were very fresh as well. I was very comfortable staying here and slept very well.

There are not tons of stains on the carpet like you might see elsewhere. The bathrooms are very clean. TV is flat screen, and there is a wireless hookup with a desk in the room.

Full-size closet with ironing board, small mini fridge. I had a King Size Bed with a sofa sleeper.

The front desk and managers were extremely nice. Probably one of best customer experiences I've had at a hotel where they make you feel like you should stay one more night.

There is a computer access area and a boarding pass printing station. Workout room and pool as well.

Small restaurant on sight - do not believe the breakfast is free.

Directly across the street from The University of Albany. Dunkin Donuts and Sunoco within the same parking area of the hotel.

Overall - I would definitely stay at this hotel again. I have had great experiences with Marriott's, and the Courtyard Thruway Marriott was one of the best.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AlannaB490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Vermont
Level 5 Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 September 2013

We've stayed at this Marriott twice. It's new-looking, very modern and sleek without being cold or unfriendly. Staff are as pleasant and helpful as Marriott staff always are. A big reason for us to choose Marriott is the quality of the bed and the bedding - it almost guarantees a good night's sleep. For some unfathomable reason, the beds at this hotel are a little higher than usual - I'm 5'5" with long legs, and I could barely get up there. The other issue was the whirlpool - and I book hotels because they have one. The pool area opens early and closes late, which I appreciate. But on Friday I had extra time before going out to dinner, so decided to soak and relax for a few minutes. The key word turned out to be "soak", because the jets in the little tiny jacuzzi (maximum occupancy 3) are so strong, they sprayed and threw water everywhere. I was not quite shoulder-deep, but within a minute, my hair was soaked, and I'd had water thrown into my eyes and my ears! (So much for being ready to go out.) The floor all around the tub was also wet, which could be dangerous.
The next morning we went out for breakfast, as the "Bistro" has a limited menu and serves only Starbuck's coffee. There are a couple of Marriotts very near by, and another under construction. Next time I'll check them out, as the location is ideal for reaching our favorite restaurants, and for getting on the road quickly.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank VTOceanLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickerington, Ohio
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

There was plenty of food options close by. Hotel was clean and quiet in spite of location near freeway. This location easy to access from major roads. Renovated interior was nice and food available on site.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Albany Thruway

Property: Courtyard by Marriott Albany Thruway
Address: 1455 Washington Avenue, Albany, NY 12206
Region: United States > New York > Albany
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Albany
#7 Business Hotel in Albany
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard by Marriott Albany Thruway 3*
Number of rooms: 70
Official Description (provided by the hotel):
Enjoy comfort and convenience, along with contemporary style, at Courtyard by Marriott Albany Thruway. Our Albany, New York hotel offers a premier location just steps from the University at Albany, SUNY - making us a perfect choice of accommodations for prospective students. Plus, we're close to Times Union Center and The Egg. At our hotel, guests choose from several breakfast and coffee options in The Bistro restaurant to start each day, and they unwind during evenings with cocktails at our bar or a relaxing swim in our indoor pool. ... more   less 
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Also Known As:
Courtyard By Marriott Albany Thruway Hotel Albany
Albany Courtyard
Albany Marriott

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