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“Find another place. Stay only if desperate”

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Red Carpet Inn & Suites
Ranked #42 of 50 Hotels in Albany
Australia
Level Contributor
222 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Find another place. Stay only if desperate”
Reviewed 14 October 2011

We were passing thru for the night. 2 adults and 2 teens. It was the cheapest place but more expensive than nicer places we had stayed in. Room stunk, table was broken, bathroom served a purpose but felt dirty, and breakfast was not worth going to. The girl in the office was very nice but the place is run down andnot with the cost of $74 a room. Thankfully we only slept there and left ASAP next morning. Will read Tripadvisor before we book anywhere in future. Glad to leave

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frizzy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Red Carpet Inn & Suites, responded to this review, 17 October 2011
i would like to deeply apologize for any inconvience or discomfort you may have had during your stay. your comments and issues will ne addressed and housekeeping was addressed as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Statesboro, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2011

If you can, skip this hotel. What a rip-off for 73 bucks a night. Rooms are old, stains on the carpet and their breakfast is a joke. Not to mention the 'perminant' residents of this super 8. Full blown drama people, fighting with eachother and I wouldn't be surprised if drugs are part
of it too. Best thing to do is go to the better part of town, maybe spend some extra bucks, but whatever you do, do NOT go to this hotel if you're looking for comfort or a clean room. Their wi-fi sucks big time too !

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvis_Vandermaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Red Carpet Inn & Suites, responded to this review, 31 October 2011
i would like to deeply apologize for any discomfort you may have experienced your isses and comments will be addressed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampstead, Maryland
Level Contributor
227 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 October 2011

Some Super 8's are ok. This one is not. Room smelled so bad, I wished I had a pack of Cigarettes to light to get rid of the smell and I'm not a smoker. Avoid this place at all costs.

Room Tip: I don't think there is one.
See more room tips
  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank skiwithapro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Red Carpet Inn & Suites, responded to this review, 17 October 2011
I would like to deeply apologize for any discomfort or inconvience you may experienced. your issues and comments will be addressed housekeeping staff were spoken to as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Potsdam, New York
2 reviews
Reviewed 28 September 2011

This Super 8 seems to be much under rated by some recent reviews, but I heartily disagree with most of their complaints. My experience was met with an exemplary service and my stay cannot be overstated. Every staff member I met was friendly, courteous and knowledgeable and my special appreciation and thanks go to Jarar and Nadeem. These gentlemen went the extra mile fro me the customer. In In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. The customer care and service I received from Jarar and Nadeem show that they have the skills needed to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.

Thank you again Super 8 for your considerate service. I will be certain to recommend your accommodations to my friends and business associates.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Mill, South Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 September 2011

NOT A PLACE TO STAY. A MONTH AGO THEY HAD A STABBING THERE IN ONE OF THE ROOMS. Half of the bed when you laid down on it was on the floor and other half was off the bed frame. Toilet ran all the time and wouldn't flush. Air conditioner made noises all the time. Very noisey all day and night. NOT SAFE PLACE TO STAY. I DO HAVE PICTURES. Oh! and all they say is we are sorry. They rip people off along with being a crack house. This place needs to be closed down.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Annc713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Red Carpet Inn & Suites, responded to this review, 22 September 2011
I would like to deeply apologize for your experience here at the super 8. Your issues and complaints will be addressed and again apologize for any discomfort during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Cerrito, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 August 2011

I have stayed in dozens of Super 8 motels. I generally find that they are clean and safe, but this is an exception. This is an old style, dilapidated motor inn. It features chipping paint, sagging beds and stained carpet. Super 8 needs to remove it's name from this type of property or it's reputation will suffer. Stay away.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Geomin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Red Carpet Inn & Suites, responded to this review, 6 August 2011
We would like to apologize for stay your comments will be addressed and staff was spoken to.again we deeply apologize.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berthierville, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 August 2011

Read the reviews...
We didn't find any bugs but hair, leftover coffee bags, no shampoo, noisy, breakfast room dirty and not that much choice...

SUPER 8 SHOULD BE ASHAMED

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank jbergeron29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Red Carpet Inn & Suites, responded to this review, 6 August 2011
We would like to apologize for any discomfort or inconvinence you experienced you comments will be addressed and staff will be spoken to.again we apologize
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Carpet Inn & Suites

Property: Red Carpet Inn & Suites
Address: 1579 Central Ave, Albany, NY 12205-2405 (Formerly Albany Inn)
Region: United States > New York > Albany
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 50 Hotels in Albany
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Carpet Inn & Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Your tastefully decorated room will feature an ultra-comfortable bed, a flat screen TV that offers cable with HBO, a microwave, a mini-refrigerator, and high-speed internet connection at no extra charge. Choose one of our 59 luxury rooms that include hot tub suites for an extra touch of comfort. You're invited to start each day with a complimentary continental breakfast and take advantage of free wi-fi to check in with home or work. The front desk is staffed 24 hours a day for your convenience and there are laundry facilities on site. ... more   less 
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