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Novotel Ambassador Busan
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Reviews (815)
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All reviewshaeundae beachocean viewexecutive floorlocated rightpopular beachbeach sidecorner suiteone night stayindoor poolthe air conditioninghotel is locatedsouth koreataxi ridebreakfast buffethotel guestslots of restaurantsbusiness trip
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258 - 263 of 815 reviews
Reviewed 2 March 2014

Hotel is right near the beach. Could get quite noisy during weekends. We stayed 2 nights; Saturday & Sunday. Saturday night the promenade had street singers that went on to way past midnight! Sunday night, all was quiet and serene!
We stayed on the Executive floor with access to the Executive Lounge with adequate cocktail & snacks in the evening and continental breakfast. Not able to use the main buffet breakfast unless we pay more! Unlike other hotels where we can choose either....
Airport limousine No. 1 provide transportation service to & fro airport for 7000won per way. Haeundae is good for shopping and food, but not many people speak English...

Room Tip: Pay a little extra for higher levels.
  • Stayed: January 2014, travelled as a couple
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1  Thank melcheah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this reviewResponded 7 March 2014

Dear Guest,

Thank you for bringing to our attention inconveniences you have encountered during your last visit to our hotel.
Please rest assured that I would share this with my management team and have come up with plans to improve the level of service and product excellence to ensure our standards are consistently followed. Specially,we checked again outside noisy you mentioned.
I hope that we will have the opportunity to welcoming you back in the near future and allow us to show you our true level of service.
Yours sincerely,

Sincerely,

Chang-Hyun Chun
General Manager
Novotel Ambassador Busan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

My husband and I went here and it was lovely. The hotel is beautiful. It was very expensive, but it is afantastic place and they offer a lot of services. The people at the front desk were very polite and helpful, the rooms are spacious and comfortable and the breakfast they offer was wonderful. There are a lot of places inside the hotel itself, and we had a very lovely dinner at the restauraunt. The view was spectacular; we had a room on the corner so we got to enjoy the ocean view and the city view. Very conveniently located; there is an aquarium, and lots of shops and places to dine nearby.

Room Tip: I recommend a room higher up if you can get it. You do NOT want to miss the view!
  • Stayed: April 2013, travelled as a couple
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Thank Deena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this reviewResponded 1 March 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Chang-Hyun Chun
General Manager
Novotel Ambassador Busan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
snow p, 제너럴 매니저 at Novotel Ambassador Busan, responded to this reviewResponded 12 February 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 February 2014

  • Stayed: February 2014, travelled on business
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    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this reviewResponded 11 February 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 February 2014

Perfect location, nice rooms, full set of room amenities. Very nice service and very kind staff. One of the best hotels in the city. I had stayed here several times and I had 100% positive impressions.

  • Stayed: February 2014, travelled with friends
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Thank E K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Ambaasa... B, 제너럴 매니저 at Novotel Ambassador Busan, responded to this reviewResponded 11 February 2014

Dear Guest,

We very much appreciate your comments regarding your stay at the Novotel Busan Ambassador. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Chang-Hyun Chun
General Manager
Novotel Ambassador Busan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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