Where should I start?????...........
We arrived with our two kids (3 yrs & 1 yr) excited to jump into the FANTASTIC pool we saw in their web page... HAHAHAHA it was a tiny crowed cold pool. We didn't want that to stop us from enjoying our vacations. Next step get into the pool... we were STOPED by the lifeguard of the hotel and in his really poor English he tried to explain that we couldn't get into the water without a swimming cap (like in every pool in Asia), but no one else had a swimming cap, so why couldn't we!!!
Second big ooppsss!!! The kids took a shower, OH MY GOD, the towels smelled terrible, they stunk so bad, so we asked for cleans ones, their answer was no, because we already had towels in our room.
Third mega oppss!!! Next day we wanted to have breakfast, there was no table available for us, and they kept sitting Asian people first even though we arrived first, We felt discriminated!! My son started to cry and one of the staff members came to us and shouted at my son to be quiet, and that is were my husband had enough. We asked for the mannager, he was nice and the only thing we could say was "I'am sorry" and helped us with our table.
That same day when taking a shower we had AGAIN STINKY towels!!!!
The day we checked out, they wanted to be nice by giving us some presents, a bottle of wine, some chocolates and some blankets for the kids. Of course we did not accept.
Leassons learned, DO NOT GO TO THIS HOTEL, THEY DON'T TREAT FOREIGNERS NICE, the service is terrible, and it is not a cheap hotel.
- Official Description (provided by the hotel):
- Luxurious oceanfront accommodations near Haeundae BeachLocation, member of the Leading Hotels of the World.This Busan hotel is located in the city center, nestled on the beach a short distance from Busan Aquarium, Haeundae Beach, and DongBaek Park. Also nearby are Nurimaru APEC House and Dalmaji Hill.At Paradise Hotel Busan, catch some rays at the beach, pamper yourself at the full-service spa, or spend the day at a casino.Guestrooms open to balconies with city, beach or sea views and feature LCD televisions with cable channels and complimentary wireless Internet access ... more less
- Reservation Options:
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- Also Known As:
- Paradise Resort Busan
- Busan Paradise Hotel