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“Great stay”
Review of Park Hyatt Busan

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Park Hyatt Busan
Ranked #2 of 138 Hotels in Busan
Certificate of Excellence
Tokyo, Japan
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great stay”
Reviewed 26 June 2014

I have been staying here since it first opened and have seen the service and amenities increase tenfold. The rooms are great, the staff is kind and helpful and little things like the addition of (free) rental bicycles adds to the charm. I am looking forward to the next stay.

Room Tip: Ideally get an ocean side room.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
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Helpful?
2 Thank JoshinJapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this review, 14 July 2014
Dear JoshinJapan

Thank you for taking the time to review and share your experiences with us here at Park Hyatt Busan. It is wonderful to read that you have been a guest with us since opening and that you notice the things we do to continually improve and ensure all our guests have an enjoyable stay experiences.

We look forward to having you stay again.

Yours sincerely,
Ross Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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895 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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  • English first
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English first
Hong Kong, China
Level 5 Contributor
68 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 23 June 2014

The Park Hyatt in Busan is about a year old. It is located in a newly developed area, not far from Centum City, with a humongous Shisegei Department Store, and also about 30min on foot to Haeundae Beach, said to be the most popular beach in all of Korea. The hotel is not too far from Gwangan Beach, or the Busan town centre. By taxi, they would be about 10 - 20 min away. The nearest subway station, Dongbaek, is about 15 min on foot from the hotel. From Dongbaek subway station, city centre is about 30 min away. So all in all, despite the hotel being in a new area, the hotel is a good way to get away from the older town centre. There is good hotel dining options, and the gym/pool facilities are very good. In fact their gym is one of the best hotel gyms I have been to.

Room Tip: The rooms either face the marina and the residential tower next door, or the sea with a view of the...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CHM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 June 2014

Beautiful views, great service, very helpful staff. In one of our outings, our iPhone fell off our pocket to the taxi seat, and when we return to the hotel they were able to track the taxi an got our phone returned, amazing experience.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Jherr7114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midwest
Level 6 Contributor
286 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 14 June 2014

Clare and Yugene of the Front Desk welcomed us as we checked in. Prior to arriving at the hotel, I had communicated with Sue of the Concierge Desk. Jessy and Dongjin (Lucas), in addition to Sue, were very helpful throughout our stay.

In addition to helping us book City Tour tickets, the concierge team provided excellent communication help. Case in point - each team member provided verbal and written instructions to the taxi drivers.

One night we went to Haejeodosi, an excellent seafood restaurant recommended by Sue. Lucas gave me a business card so that, upon arriving at the restaurant, I could ask the restaurant to call Lucas. Lucas was then able to help us order our meal. I so appreciate Lucas' thoughtfulness and thoroughness to ensure we had a good meal.

Our Park Suite was spacious and had wonderful views of the marina. From the bathroom, I can see the famous bridge. I loved everything about the suite, except the toilet was near the entrance whereas the shower/bathtub/sinks were toward the back. A few times, I headed toward the bathroom and then remembered I had to head toward the front door to reach the toilet.

We spent three nights in Busan, whereas two nights would have sufficed. We used the extra time to enjoy the evening Happy Hour in the Living Room bar. The Cacto (lychee flavored) cocktail was my favorite. We also borrowed a couple of DVDs from the hotel to enjoy in the suite.

The Park Hyatt Busan will be my hotel of choice if I were to return to Busan - primarily due to the efficient and friendly staff.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank bamboola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen, China
Level 5 Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 June 2014

This hotel proves that quality comes at a cost - if there is anything I could possibly complain about, it would be the location. You do need to walk a bit for the beach. Other than that there really was nothing to put a finger on that I could imagine would improve my overall experience within a realm of realistic expectations. I absolutely loved the breakfast, and I am actually looking forward to showing my family this hotel. I will look forward to returning.

  • Stayed May 2014, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vitaxis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hadano, Japan
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 June 2014

This hotel is new and mordern, with great location. Spectacular views including the bridge, ocean and hills from our room. The bed is the greatest ever, and the pool is aslo nice. We easily walked to Haeundae beach which had many restaurants . The neiborhood there was really ideal for living, much better than in Haeundae. PH's staff is very helpful and speak English well, we enjoyed our stay!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shijia X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 June 2014

Wonderful amenities, excellent services and a luxurious hotel room; coupled with a perfect view of the marina and the Gwangan bridge. Only slight issue would be for transport but it is nothing that a short taxi ride can't cover for.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vincentcrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Busan

Property: Park Hyatt Busan
Address: 51, Marine city 1-ro, Haeundae-gu, Busan 48120, South Korea
Region: South Korea > Busan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 138 Hotels in Busan
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Busan 5*
Number of rooms: 269
Official Description (provided by the hotel):
Park Hyatt Busan is nestled in the heart of Busan, a focal point of international trade in Northeast Asia, and sets a whole new standard for luxury hotels. Situated at the heart of Haeundae, the city's premier shopping and beach destination, with world-class shopping malls and the Busan Exhibition and Convention Center (BEXCO) on the doorstep, Park Hyatt Busan is the ideal residence for the sophisticated luxury traveller visiting Korea's second largest city for business or pleasure. Occupying a dramatic ocean-front location offering scenic views of Gwangan Bridge and Suyeongman Yacht Marina, Park Hyatt Busan offers 269 luxuriously appointed rooms and suites equipped with the latest in technology and premium amenities. With authentic restaurants and event facilities featuring state-of-the-art equipment to cater to every taste for any occasion and a premium wellness centre for ultimate rejuvenation, Park Hyatt Busan is the home of sophisticated luxury. ... more   less 
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