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“Perfect Hotel”
Review of Park Hyatt Busan

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Park Hyatt Busan
Ranked #2 of 174 Hotels in Busan
Certificate of Excellence
Reviewed 7 August 2014 via mobile

Went down to Busan for a day and was put up at the Park Hyatt. I didn't want to leave. The hotel is amazing. Great service. Great staff. Views are spectacular.

If you are staying in the area you can't go wrong here. Highly recommended.

Area is a bit quiet but that's what I prefer.

Stayed: August 2014
2  Thank Gormandize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 2 September 2014

Dear Gormandize

Thank you for writing about your day / night with us at Park Hyatt Busan. We are delighted to read that it was the "Perfect Hotel" experience and we hope that you be able to join us again on a future Busan visit.

Again thank you, especially for your comments on our staff and the service offered, which are a wonderful recognition for the team to read.

Yours sincerely,

Ross Cooper
General Manager

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398 - 404 of 1,065 reviews

Reviewed 7 August 2014

We decided to spend 2 nights at this hotel... and it was a good decision. The property is excellent... new built, so it is equipped with all the latest gizmos that Korea has to offer, and the suite was quite spacious.
The view was excellent... imagine waking up to the beautiful sea view! and the living room accommodated a roll away bed easily for our son.
The only NEGATIVE thing I found in the hotel was Food... in-room dining menu was very very limited... and even the breakfast spread was not as impressive as other hotels.. besides that the stay here was a pleasure and we will be happy to go back provided we can get reservation as the hotel is really very busy!!!

  • Stayed: April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Vaishali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 2 September 2014

Dear Vaishali B

Thank you for taking the time to comment on your stay at Park Hyatt Busan. We are thrilled that you enjoyed the sea view from the hotel. Your comments regarding the limited offerings of our Room Service and breakfast are also appreciated. Certainly this gives us an opportunity to revise our future selections, however we trust you did enjoy what you ate and hope that you had chance to try either of our 2 restaurants for lunch or dinner.

It was a pleasure having you with us, and we look forward to welcoming you back on a future visit.

Kind regards

Ross Cooper
General Manager

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Reviewed 5 August 2014

This hotel is absolutely beautiful! The location is great with easy access to restaurants and shops. The staff were so friendly and helpful. The breakfast was also wonderful and the restaurant looked like it was out of a design magazine. Wonderful experience.

Room Tip: The view of the bay was very nice.
See more room tips
  • Stayed: August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Lisa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 6 August 2014

Dear Lisa E

Thank you for taking the time to comment on your stay at Park Hyatt Busan. We are truly appreciative of your feedback about our friendly staff and pleased that you enjoyed the beauty of our interiors. Our restaurants and entire hotel was carefully designed by Super Potato, a well known Japanese designer whom uses natural materials to create a sense of bringing the beauty of the outdoors, indoors.

We look forward to having you with us again.

Kind regards,
Ross Cooper
General Manager

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Reviewed 2 August 2014 via mobile

Stayed 3 nights for business. Amazing room, staff, and overall service. Highly recommended for a stay. The room amenities are over the top and the staff will go out of the way to make you comfortable. The room views are outstanding. The shower and tub with TV just made relaxing very easy.

Stayed: July 2014, travelled on business
1  Thank cbrcowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 6 August 2014

Dear cbrcowboy

Glad to learn you enjoyed your business stay with us. Even more glad to know you managed to enjoy the TV in the bathtub; certainly something that may of our guests love.

We appreciate you taking your time to share with others about your stay and do hope that your work travels will bring you back to Park Hyatt Busan and the beautiful view soon.

Yours sincerely,
Ross Cooper
General Manager

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Reviewed 27 July 2014

Stayed here for 2 nights for vacation. One night paid and one night with point. I also used the suite upgrade certificate that can only be used on the paid night. I sent the email to the hotel manager, Mr. Mable I to also upgrade me on the one night stay with the points. He directly sent me back the email stated that he will check the availability, the next day I got the confirmation that I also got upgraded on the point stay.

The hotel itself is very new, unique, and clean. The suite room is amazing with a great view. In my opinion, even though you did not have a great view from your room, you can go to the receptionist floor which is located at 30th floor. The view is amazing from there where you can see the gwangan/diamond bridge. The receptionist and front guys gave a great services. The receptionist took us to our room by herself. It is really a 5 stars hotel. The location is closed to the Haeundae beach and Gwangali beach.

The breakfast is amazing. The food options are more towards western food than Asian. Overall, it is fabulous. At the 1st floor, there is a bakery and the cakes are daebak.

  • Stayed: May 2014, travelled with family
    • Location
    • Rooms
    • Service
6  Thank hland1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 6 August 2014

Dear hland1985

Greetings from Park Hyatt Busan.

Thank you very much for taking the time to comment on your recent stay with us. It is very much appreciated and encouraging to read our guest’s comments on the finer details of our hotel - views over Gwangan Bridge, morning breakfast offerings, service from our staff. We sincerely look forward to welcoming you back on your next visit to Busan.

Kind regards
Ross Cooper
General Manager

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Reviewed 27 July 2014

I stayed here for work 13-15 JUL 2014. The room was outstanding. Celiings were 11 ft, and sanded wood motif gave a peaceful leisurely feel. There was ample space, and a dual curtain system with excellent views. Room Lighting was highly controllable too. The gym was spacious and well allocated. The only aspect of the stay that could've been better was the breakfast offered. Although the food quality was fine, I thought the variety could've been a bit more. The staff were friendly and helpful, and my final day put together a to-go meal as I had to leave early. Our group rate was $233 USD - a good value considering.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank pec95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 6 August 2014

Dear pec95

We are delighted to read you enjoyed our room design. The use of wood and especially our French Oak floors in all guest rooms is certainly something we receive a lot of positive comments on. We appreciate also your feedback on the breakfast as we are always seeking opportunities to ensure our guests enjoy every aspect of their stay with us at Park Hyatt Busan.

Thank you again and we hope your group will consider another visit to us soon.

Kind regards,
Ross Cooper
General Manager

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Reviewed 26 July 2014

Stayed here for 4 nights. Hotel is very new, service is excellent and rooms are spacious and luxurious. Beautiful view of Kwangan Bridge from the bedroom. Everything ultra modern as one would expect from a newer 5* hotel in Asia. If you are looking for easy beach access that this would not be the hotel for you. It was about a 20 minute walk to the Haeundae Beach. If a hotel right on the beach is what you are after than go to the Westin Chosun which is a little dated. If you are after a ultra modern luxurious hotel with a marvelous view than check out the Park Hyatt. I am looking forward to my stay in the Park Hyatt again, early next year.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank bgoh1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattBusan, General Manager at Park Hyatt Busan, responded to this reviewResponded 6 August 2014

Dear bgoh1973

It is delightful to read you felt Park Hyatt Busan was the nicest hotel of your Korea trip, and we are very honoured by this. Whilst we located within short walking distance of the beach, as you have indicated, our location allows our guests to enjoy stunning views of the Gwangan Bridge and beyond.

Thank you again and we look forward to your return early next year.

Yours sincerely,
Ross Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Busan

Address: 51, Marine city 1-ro, Haeundae-gu, Busan 48120, South Korea
Phone Number:
Region: South Korea > Busan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 174 Hotels in Busan
Price Range: £171 - £271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Busan 5*
Number of rooms: 269
Official Description (provided by the hotel):
Park Hyatt Busan is nestled in the heart of Busan, a focal point of international trade in Northeast Asia, and sets a whole new standard for luxury hotels. Situated at the heart of Haeundae, the city's premier shopping and beach destination, with world-class shopping malls and the Busan Exhibition and Convention Center (BEXCO) on the doorstep, Park Hyatt Busan is the ideal residence for the sophisticated luxury traveller visiting Korea's second largest city for business or pleasure. Occupying a dramatic ocean-front location offering scenic views of Gwangan Bridge and Suyeongman Yacht Marina, Park Hyatt Busan offers 269 luxuriously appointed rooms and suites equipped with the latest in technology and premium amenities. With authentic restaurants and event facilities featuring state-of-the-art equipment to cater to every taste for any occasion and a premium wellness centre for ultimate rejuvenation, Park Hyatt Busan is the home of sophisticated luxury. ... more   less 
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