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“Better than expected”
Review of Hilton Gyeongju

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Hilton Gyeongju
Ranked #1 of 20 Hotels in Gyeongju
Certificate of Excellence
Chicago, illinoisr
Level 3 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Better than expected”
Reviewed 9 April 2014

Because Gyeongju is a smaller city, we did not expect luxury accommodations and we were pleasantly surprised by the hotel which is quite large and offers a wide range is services and restaurants. It is located right on the lake and we had a room with a lake view during cherry blossom season so it was quite spectacular. The service was excellent but be fore warned that nothing in this hotel is inexpensive. There are multiple restaurants and the food is adequate but pricey. We ate at the Mediterranean restaurant and my fish was not fresh and my husbands meal was barely edible. We shared an appetizer, each had A main course and one alcoholic drink and our bill was the equivalent of $150 US. We would not have minded the cost if the food was good. The next night we ate at the Chinese restaurant and it was equally poor. The breakfast was good but I would recommend eating outside of the hotel for dinner.
The grounds of the hotel were lovely and a nice place to stroll during the day or evening.
This is probably the most luxurious hotel in the area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 43SAMs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 13 April 2014
We would be grateful if you could leave us a review on Tripadvisor. It is the world’s largest travel site, helping millions of visitors plan the perfect trip.
Our guests often tell us how helpful it is to read past guest’s reviews before booking their own visits. And we are always eager to learn about your experience. Your feedback helps us improve our service to you and future guests.
Thank you, and we look forward to your stay with us at Hilton Gyeongju again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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705 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Gunpo, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014

I stayed at Gyeongju Hilton during early April, 2014. The whole city was in full bloom of sakura, and there are lots of people in the hotel. The faciliities and services are good enough, but it was so noisey for the children yelling and crying everywhere. Some kids even dashed thru the lobby with their kick-board and no one tried to stop or say anything to deter them. I had trouble to have a talk with my client in the lounge for the noises all around the place. It seems that hotel management team should take care of that kind of disturbance in the public area of the hhotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank June Hee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 13 April 2014
We would be grateful if you could leave us a review on Tripadvisor. It is the world’s largest travel site, helping millions of visitors plan the perfect trip.
Our guests often tell us how helpful it is to read past guest’s reviews before booking their own visits. And we are always eager to learn about your experience. Your feedback helps us improve our service to you and future guests.
Thank you, and we look forward to your stay with us at Hilton Gyeongju again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014

very comfortable and very clean.... Close to many traditional areas. My family really enjoyed the stay of kyoung-ju. However, breakfast menu is not recommended at hotel. There are many restrautants around hotel, which si more better than hotel restraunt.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Yoon Ki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 13 April 2014
We would be grateful if you could leave us a review on Tripadvisor.
It is the world’s largest travel site, helping millions of visitors plan the perfect trip.
Our guests often tell us how helpful it is to read past guest’s reviews before booking their own visits
. And we are always eager to learn about your experience.
Your feedback helps us improve our service to you and future guests.
Thank you, and we look forward to your stay with us at Hilton Gyeongju again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 5 Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 April 2014

This is quite a nice hotel, and has some really well-appointed and spacious rooms for the price, with nice big windows overlooking lovely park and lake below. The breakfast buffet has a nice mix of Asian and Western foods, so there's plenty of options for everyone.

One thing to note is that as of our stay last week (March 2014) there is still construction closing the fitness center, pool and spa. There is a fitness center and spa available at a nearby hotel for a fee.

Another thing to note is that this hotel is a decent distance away from the main part of Gyeongju and many of the historic sites, so if you don't have a car you'll need to plan on some 12-15K won taxi rides (each way) to town -- not a big deal, but good to know. If you are into biking, it would be a nice alternative, as there are lots of nice cycling paths all around the area.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobT70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 13 April 2014
We would be grateful if you could leave us a review on Tripadvisor.
It is the world’s largest travel site, helping millions of visitors plan the perfect trip.
Our guests often tell us how helpful it is to read past guest’s reviews before booking their own visits.
And we are always eager to learn about your experience.
Your feedback helps us improve our service to you and future guests.
Thank you, and we look forward to your stay with us at Hilton Gyeongju again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

Hilton Gyeongju has a spectacular view of Bomun Lake and the Cherry Blossom during the April 2014 period. The room facing the lake is bespoke and never before you experienced such a beautiful view in front of you. It is tranquil, serene and most of all peaceful. The stay is truly an enjoyable one.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 13 April 2014
We would be grateful if you could leave us a review on Tripadvisor.
It is the world’s largest travel site, helping millions of visitors plan the perfect trip.
Our guests often tell us how helpful it is to read past guest’s reviews before booking their own visits.
And we are always eager to learn about your experience.
Your feedback helps us improve our service to you and future guests.
Thank you, and we look forward to your stay with us at Hilton Gyeongju again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
seoul
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 March 2014

My family and I traveled from Seoul to Gyeongju for a one-night-stay in Gyeongju's Hilton Hotel. The reservations were made at least a month in advance.

Once in our rooms (we had two rooms) we noticed a loud drilling of some sort which upon my complaint turned out to be on-going construction which could not be interrupted. They said it will stop at 6:00 pm, however, we heard banging all through the night. The next morning we woke up to the nerve wracking drilling noise. The language barrier made it even more difficult to understand how we were not warned about this at the time of reservation.

To make the matter worse, after we checked out (we ended up leaving ahead of schedule due to the noisy accommodation), while on the train we received a phone call from the hotel about the tooth brushes that we used telling us that they were going to charge us extra for the use of tooth brushes and tooth paste. We had to have an embarrassing conversation with them on the train, while everyone else is listening to express our disappointment. The matter was later resolved.

This was the worst experience I've ever had in a supposedly 5-star hotel, Hilton, of all places.

Room Tip: Make sure that the hotel is not under construction at the time of your arrival.
See more room tips
Stayed March 2014, travelled with family
Helpful?
3 Thank 2468ame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 24 March 2014
Thank you for staying with us at Hilton Gyeongju.
It is our sincere goal to ensure that our guests receive the highest standard of hospitality and service. We are constantly looking for ways for improvement.
We have shared with our team members the comments you experienced.
We apologize for any inconvenience you had experienced.

And We look forward to the opportunity of welcoming you toHilton Gyeongju.

Yours Sincerely,

Marketing coordinator
sunhee Jeon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pilsley, Chesterfield, United Kingdom
1 review
Reviewed 7 March 2014

Good value and facilities. The internet was fast and the room very comfortable. Unfortunately whilst I was there the fitness centre was out of action for refurbishment. The area is a resort in a nice location for vacation. Visit in spring or autumn Would recommend.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeon S, Marketing Coordinator at Hilton Gyeongju, responded to this review, 24 March 2014
Thank you for choosing Hilton Gyeongju

We would be grateful if you could leave us a review on TripAdvisor. It is the world’s largest travel site, helping millions of visitors plan the perfect trip.

Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. And we're always eager to learn about your experience. Your feedback helps us improve our service to you and future guests.

Thank you, look forward to your stay with us at Gyeongju Hilton again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Gyeongju

Property: Hilton Gyeongju
Address: 484-7, Bomun-ro, Gyeongju, Gyeongsangbuk-do 38117, South Korea
Phone Number:
Region: South Korea > Gyeongsangbuk-do > Gyeongju
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Gyeongju
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Gyeongju 4.5*
Number of rooms: 330
Official Description (provided by the hotel):
Located on the edge of Bomun Lake and with a wealth of historic sites and attractions nearby, Hilton Gyeongju is the ideal base of discover Gyeongju, the ancient capital of the Korean Silla Dynasty. Surrounded by beautiful countryside and majestic mountains, this modern, luxury hotel features a wide range of recreation and business facilities, making it is the perfect place to accommodate both leisure and corporate guests. ... more   less 
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Also Known As:
Hilton Hotel Kyongju
Hilton Hotel Kyungju
Hilton Kyongju
Kyongju Hilton

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