My husband and I travelled with our 1 year old from Sydney to London for Christmas with our parents. We flew with Asiana and were allocated this hotel on arrival at Incheon airport. We wouldn't describe the experience as 'terrible', but it wasn't ideal with a toddler in tow.
We had to wait quite a while for the bus to the hotel and got an inkling of things to come when we saw the bus's 'homely' decor. It took 30 mins to get to the hotel, longer than I expected for an airport stopover.
No expense had been spared in decorating the hotel, however the person in charge seems to have had peculiarly bad taste and Botchit and Co appear to have been employed to do the work.
Dinner was OK - a buffet which we were able to collect and take up to our room as after the 10 hour flight, the long wait at the airport for the bus and the fairly long drive, our boy was exhausted.
No cots were available, so one of us slept on the double bed with the baby whilst the other slept in the single bed. Not sure how the couple we had talked to on the plane with two under 2s coped.
We were woken at 6.30am by an automated phone call in time for breakfast at 7.00am, buffet which we again took in our room.
Unfortunately, we had not been booked on the bus back to the airport until 12.00pm, which would have had us to the airport far too late for a 2.10pm flight. We asked to go on an earlier bus.
So all in all, not great and not what we were expecting, but I guess the airline are going to go for the cheapest accommodation option they can, given the cost is included in the flight tickets.
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