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“Hidden, romantic getaway with great service”
Review of Saman Villas

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Saman Villas
Ranked #1 of 24 Hotels in Bentota
Certificate of Excellence
Reviewed 26 December 2013

My wife and I spent a week in September at Saman Villas for our 10th wedding anniversary, during which time we made wonderful memories and many new friends among the great staff there. The hotel is set in a stunning location, and we had a deluxe villa with a beautiful view and its own private pool. The "public" infinity pool is also gorgeous, and for our anniversary, a special dinner was organised in the poolside pavilion overlooking the sea.

We spent most of the time in our own private villa and in the spa, where we had some of the best treatments and massages we've experienced anywhere (and we've been to many of the best spas in the world). Special thanks to our wonderful masseurs, Dhammika and Chaminda, for making us feel so great.

For us, food is always an important part of any holiday experience, and we greatly enjoyed all the delicious Sri Lankan curries and hoppers, and the friendly and attentive staff (Thilani, Priyankara and Baty Neville on the front, and Chefs Rizvi Ameer and Manju in the kitchen) who took care of our every wish (including extra papaya for breakfast every day).

The friendly service is one of the highlights of Saman Villa, so we also have to thank Imali and Nirosha on reception, Tharunga on room service, Srimal by the pool and Dereck the spa manager for making us feel so welcome.

We look forward to returning the Saman Villas again to visit our new friends.

Room Tip: Recommend deluxe villa with private pool
  • Stayed: September 2013, travelled as a couple
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1  Thank RONausOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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368 - 374 of 820 reviews

Reviewed 18 December 2013

We were very disappointed with our 5 days at Saman Villas. I had high expectations after reading the reviews before booking this hotel. I have never written a review on trip advisor but felt I had to warn other people as it ruined our holiday.

Good points:
Great sea view from the rooms and the infinity pool.

Bad points:
The staff at reception and at the swimming pool were poor. There was never any staff at the pool so we had to wait for 15-20minutes to get a towel or to order a drink! They never refreshed the sun beds when someone left. They just left the used towels on the sun beds all day until someone wanted a sunbed.This made the place look untidy and messy. The pool staff kept disappearing and you could hear them chatting in a corner or down the stairs where no one could see them, ruining the quiet ambience.

We had dinner at the hotel on our last night as we had a free meal as part of our package. We both got bad food poisoning and suffered for the next 2 days. Please don't eat dinner here as it is never busy and I assume the food is not fresh.

When we checked out on our last day it took them nearly an hour to organise our bill when they knew we had a plane to catch. We were the only people checking out. Poor service.

I WOULD NOT recommend this hotel. It is very overpriced for what it is. The location and views are great but the pool and reception staff let the whole place down. I have stayed in beautiful hotels in Sri Lanka, Bali, Thailand, India etc and the hotel standards and service are far better.

  • Stayed: December 2013, travelled as a couple
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4  Thank Puja_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brendon M, Manager at Saman Villas, responded to this reviewResponded 20 December 2013

We thank the reviewer for their recent stay at Saman Villas and commending the views and the infinity edge pool.

For the benefit of other visitors to this site we would like to comment on some of the adverse comments made by the reviewer.

Reviewer had booked a 4 night stay which included complimentary daily breakfast, one 3 course dinner and a complimentary 90 minute spa treatment. During their 4 night stay, we have noted that the reviewer had been visiting nearby restaurants for lunch and dinner on all 4 days except the last night where they were entitled to the complimentary dinner. The total spend on extras amounted to Rs. 5449.00 / equivalent to U$ 41.5 for the entire stay and it is obvious that guests had not been dining at the hotel. Our kitchen and restaurant is an ISO 22000 Food Safety Management Certified facility. The meals we produce are of a very high standard and our prices are also on the high side due to maintenance of standards. Comments on food made by other reviewers justify the quality of food we serve.
Reviewer’s allegation about food poisoning is a false statement. On the last night of the reviewers stay, we had a total of 24 guests in the hotel, out of which 14 guests have consumed the same 3 course meal as consumed by the reviewer. We have had no guests complaining about food poisoning after consuming the same dinner on 7th December or the breakfast on 8th December. The reviewer departed from the hotel around 10.00 am on 8th December and probably would have consumed meals at other wayside restaurants. Cause of food poisoning would have been due to consumption of meals at low end restaurants with unhygienic conditions.

The reviewer’s comment about a one hour delay at checkout is untrue and exaggerated. The checkout process had taken only 10 minutes as there was only a minimal amount for settlement with no other departures.

Overall service and standard of the hotel is rated at a very highly level and this can be easily verified by commented made by other reviewers.

While we cannot verify the comments made by reviewer about the pool side service, we do apologize for any possible delay. Had the reviewer raised any of their concerns during their stay we could have immediately attended to the shortcomings.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2013

One of the best property to stay in Bentota. Offers scenic view of the sea. The rooms are spacious and beautiful. Best place to relax. Hospitality is excellent.
The choice of food is not much for vegetarians.

  • Stayed: August 2013, travelled as a couple
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1  Thank jainshubham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013

We have lived in Sri Lanka for almost two decades now and this has to be our favourite place to stay for a peaceful getaway.
The location, tranquility excellent food and service keep drawing us back. Rooms are spacious and luxurious with wonderful views of the Indian Ocean and beach. Spa and ambiance very relaxing. A choice of location dining makes a special occasion truly memorable. Staff are friendly but not intrusive and Nirosha on guest relations adds to the lovely welcome with her friendly smile and was so helpful during our stay.

  • Stayed: December 2013, travelled as a couple
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2  Thank Abigail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013 via mobile

This is a beaut spot.
Great facilities super location food terrific and staff so good.
Seriously could not fault it in any way. Big vanishing edge pool views to beach and backdrop of surf to put you to sleep.
Spa very good and staff (Iresha and Nirosha) deserve special mention. Buddi too.
We loved it.

Stayed: December 2013, travelled as a couple
2  Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

This is just a great place - everything you'd want in a hotel the Saman Villas has in abundance. Fantastic hillside setting, great room (we went for the deluxe room with pool), superb staff and great food. We stayed for a total of 11 nights and managed to fit in a couple of trips to Kandy and Galle (both highly recommended) and it was always a joy to return to Saman. In terms of the food on offer we were spoilt. An extensive menu that always tasted great whatever we chose. We ate out a couple of times but the Saman restaurant was always better and reasonably priced. So if you are looking for a bit of peace and quiet, great service, great food and a lovely setting the Saman Villas won't let you down.

  • Stayed: November 2013, travelled as a couple
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2  Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Saman Villas more than lived up to our expectations - it was a discrete haven of luxury tucked away down an inconspicuous drive but located in a wonderful position overlooking the beach. We were definitely spoilt during our 7 night stay - the food was high quality and served with style. We had planned to eat out most of the time during our stay, but having experienced a couple of indifferent meals at other local (recommended) restaurants, we came to the rapid conclusion that the restaurant at Saman Villas was a cut above anything else and priced competitively. We would definitely recommend it.

  • Stayed: November 2013, travelled as a couple
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1  Thank Kit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saman Villas

Address: Galle Road, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Bentota
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Bentota
#1 Romantic Hotel in Bentota
#1 Luxury Hotel in Bentota
#1 Spa Hotel in Bentota
#1 Top resorts Hotel in Bentota
#2 Family Hotel in Bentota
Price Range: £245 - £603 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Saman Villas 4.5*
Number of rooms: 27
Official Description (provided by the hotel):
Saman Villas is laid out on a magnificent rocky headland dividing two long, surf-swept golden beaches. Close by is a sleepy fishing village but you would not know it, the only sounds are sea gulls' cries and the surf below. The resort is inspired by ancient Sri Lankan architecture. The restaurants, bars and villa suites are all angled to take full advantage of the sea shore vista either side of the headland. A terraced garden draws the eye to a dramatic infinity-edge pool. ... more   less 
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Also Known As:
Saman Villas Hotel Bentota
Saman Hotel Aturuwella
Saman Resort Aturuwella

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