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“Extremely Superb!! A Must Stay Hotel!!” 5 of 5 bubbles
Review of Vivanta by Taj - Bentota

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Vivanta by Taj - Bentota
Ranked #2 of 30 Hotels in Bentota
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
1 review
“Extremely Superb!! A Must Stay Hotel!!”
5 of 5 bubbles Reviewed 19 August 2013

I stayed 3 nights with my family at this most amazing hotel and wish to visit once again. Below is my review:
Positive Points:
This hotel is beautifully located on the edge of the beach. Best thing I liked about the hotel is the Swimming pool location and their extremely professional staff. You will enjoy the nice breeze at the pool areas (day & night). Restaurant at the pool offers great food, verity of choices for non-veg and less for vegetarians :-), but never mind you can ask the chef to prepare any food you wish and it will be ready in few minutes. Right from the cleaner level all the way to the senior management everyone is so so polite & professional.

Negative Points:
Needs to add more vegetarian items to the breakfast. Rooms lack few things like, non availability of free WiFi, Iron for cloths and quality of TV channels is no good. But over all I really had a very good experience at this hotel children really enjoyed and I highly recommend everyone to stay at this hotel during their visit to SL.

Room Tip: Rooms on upper level are with most beautiful view.
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Scherra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 29 August 2013
Thank you for taking the trouble of writing to us and sending us your feedback.

We are delighted to note that you had a memorable stay with us. Our Associates and Managers are our greatest asset and they take great pride in offering the highest level of service at all time.
Thank you for complimenting the location. We get great reviews about the unique location of this hotel and that is one of the reasons that we have many patrons like you who return to the hotel again and again.

We have noted your comments regarding WIFI and now have WIFI inclusive packages on offer. Your comments regarding choices for vegetarians is noted. Thank you for bringing to our attention. As you rightly mentioned, our Chefs are always ready to assist immediately.

We look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (505)
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London
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 19 August 2013

We stayed here in February when there was still a lot of work going on in the hotel. This obviously affected our experience because if the noise and mess.

We were actually staying in one of rooms which had been renovated and we were disappointed as they already looked dated. The higher grade rooms on the higher floor which were not yet open looked much better so would recommend these.

We really enjoyed the food and the pool. You have to walk a little to get to the beach and the beaches are nice although not totally private as one would expect for such a hotel.

Service was a bit slow and frustrating at times. Whilst this has the Taj brand I would agree with other reviewers that it is not of that standard. It falls very short of the standards in India.

On the whole the hotel is of a decent standard and you have a good stay here but it would be not described as luxury.

Stayed February 2013, travelled as a couple
Helpful?
Thank SevLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 21 August 2013
We thank you for sending us your feedback about your stay in February during our renovation period.

Renovations are always a challenge both for the hotel and the guests and we are happy to inform you that the hotel is now totally renovated and we are getting very encouraging reviews from most of our guests. Please do visit our hotel website or the TripAdvisor picture gallery for the latest photographs of the renovated product.

While the product was getting ready, we did focus our attention on our services and you will definitely see a difference when you visit us again.

We look forward to welcoming you back to our hotel.
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Bengaluru, India
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 19 August 2013 via mobile

I was there in august and stayed on the top floor which is newly renovated with an attached balcony with a breathtaking view of white sands n deep blue sea.weather in august is a bit warm so sightseeing in an around can be tiring but tuk tuk are easily available.the restaurants(three of them and amazing bar).
Tip is that if you are going to relax book the spa beforehand so that you are not dissapointed like me.
Another one for those craving for indian food.please look for chef sunny who serves you with mesmerizing warmth.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank saagarika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 21 August 2013
Thank you for taking the trouble of writing to us and sending us your feedback through the TripAdvisor.

We are happy to note that you had a memorable stay with us. The location of the hotel is quite unique and almost each of our rooms have a great view. Thank you for your compliments.

Our Executive Chef Sunny is always ready to offer options to our guests so that each of the guest has a great culinary experience. The Chef and his team take great pride in ensuring that the food served is always fresh, appealing and appetizing. The Four Food & Beverage outlets and our Tease Bar ensures that all our guests have options and choices.

We look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tynemouth, UK
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

We had a week here in August 2013. The weather was ok; not brilliant. The hotel was utterly brilliant.
You are met at the entrance by a very smart doorman and escorted to a plush area where they do the necessary. Then it is off to your room. Ours (510) was beautiful. The furniture was right and sufficient. The balcony was lovely. The bathroom might have been newer but it was fine. Very comfy indeed.
Meals were good. Room service was very good. As with everywhere we stayed in Sri Lanka, the staff were awesome. They could not have been more charming, helpful and genuinely interested in you enjoying your stay.
From the hotel it was easy to get a Tuktuk to nearby towns and see "real" Sri Lanka. A big difference from the Vivanta Bentota experience.
There are two walkways to the more or less private beach. Both offer good swimming. Bentota beach has to be amongst he finest in the world. It stretches for miles. The sand is clean and soft. The Indian Ocean is lovely.
You will love staying here.

Stayed August 2013, travelled as a couple
Helpful?
Thank BFB790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 21 August 2013
Thank you for your lovely feedback about your recent stay at Vivanta by Taj Bentota!

We are delighted to note that you had a memorable stay with us. The Bentota beach is rightfully called the "Golden Mile" and is one of the unique features of this region. As you rightly pointed out, we have a great location which gives our guests adequate privacy as well as safety.

Our associates are always happy to look after our guests and they are our greatest asset. Thank you for your generous compliments.

We are looking forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 August 2013

I stayed at the property this month for about a week.....The view of the beach and the location of the property is excelent.....The buffet spread is elaborate....however in-room dining choices is a little limited...the room tend to get little moist and humid (its beside the sea), so i used a de-humidifier....staff always has a smile on their face.....overall very good experience.... Bhaskar Gohain

Room Tip: Dont forget to ask for a de-humidifier
See more room tips
  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BhaskarGohain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 21 August 2013
Thank you for taking the trouble of sending your feedback about your recent stay experience at Vivanta by Taj Bentota, through the TripAdvisor.

We are happy to note that you had a memorable stay with us recently. Our location is second to none and we do get guests who come back to the resort year after year. I have passed on your compliments to our Chefs.

This time of the year the weather tends to get hot and humid and it is advisable to keep the balcony doors closed otherwise the rooms do get a little moist due to temperature variance. Meanwhile we are exploring options for avoiding this and we offer the De-humidifier to our guests.

Our associates are our greatest asset and are always happy to provide the best of service at all times.

We look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 August 2013 via mobile

We stayed as a family with kids for 2 nights in August 2013 and I can say that among the four hotels we stayed at during our stay in Sri Lanka this one was by far the best. The experience was almost flawless. Despite the fact that the hotel is really big, service was individualized and requests immediately answered. Dining was amazing especially at the Shack, the charming restaurant on the beach, which offers the catch of the day, amazing sea food. The Chinese restaurant although almost empty when we visited, was really good as well, especially the service of the staff, who were so helpful and smiling at all times. The less enjoyable restaurant is the palms where breakfast is offered, and is more of the mass kind of type where service is slow, and tables a bit dirty. Breakfast was fine. The rooms are clean and spacious, beds comfortable. The room had a nice balcony with a view on the ocean. Upon arrival we noticed ants in the bathroom and informed room service, the issue was solved in minutes. You have to know that wifi is not free of charge in this hotel. The hotel has also good entertainment for guests, especially those with kids, such as a ping pong table, and animation to kids. The gym is good as well. We did not use the swimming pool, as it was quite crowded. This was a wise decision, as we went to the private beach of the hotel, which is really clean and so much going on around, with monkey shows, surf lessons, fresh juices being sold, and wonderful waves. The guards were really nice and helped us organize a beach safari, which turned to be a memorable trip to the lagoon, where we saw crocodiles, iguanas, other reptiles, and unique landscapes. I also tried the Jiva, the hotel spa, which is really good but make sure to reserve well in advance, even before getting to the hotel, as it is so busy. The massages are hood, but a but pricey. On the second day of our trip the beach guard suggested that we visit an Ayurvedic center, five minutes from the hotel, which cannot be compared to the Jiva spa in terms of luxury and cleanliness, but is charming in the middle of the nature, and offer very good treatments for half the price. Overall, I really enjoyed my stay at the hotel, and wild have extended the period if I had more time. I will certainly be back.

Stayed August 2013, travelled with family
Helpful?
Thank Gugablah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 21 August 2013
Thank you for writing back and giving us your feedback through the TripAdvisor.

We are delighted to note that you and your family had a memorable stay with us. Our associates are our greatest asset and they take great pride in offering the very best of service at all times. We would like to thank you for complimenting our Food & Beverage outlets especially the SHACK - the sea food restaurant and The Oriental pavilion - our Chinese restaurant.. These food & beverage options are unique and are patronizer by guests from neighboring resorts.

We have noted your comments regarding the WiFi and are pleased to inform you that we have now introduced WIFI inclusive packages. The Palms restaurant, our All Day Diner tends to get busy during breakfast time, especially during high occupancies. We assure you that will will look into this matter immediately. Than you for bringing it to our attention.

Once again thank you for taking the trouble of sending your feedback.. We look forward to welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 August 2013 via mobile

We stayed at the Vivanta for two weeks in July. Fantastic facilities, with a great room. Excellent and varied food, and beautiful surroundings. The staff really went out of their way to make our stay pleasurable. Staying at the end of the 'off season' means that the prices stay reasonable, but the weather is still very nice.

The only negative point were all the touts around, but this applies to all of Bentota, and had nothing to do with the hotel.

Stayed July 2013, travelled as a couple
Helpful?
Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MathewVM, General Manager at Vivanta by Taj - Bentota, responded to this review, 17 August 2013
Thank you for taking the trouble of sending us your feedback about your recent stay at Vivanta by Taj Bentota.

We are happy to note that you had a memorable two weeks stay with us. Thank you for your generous compliments about the hotel and its services. Our associates are our biggest assets and take great pride in providing the best of service at all times. Our Chefs are always conscious of the needs of individual guests especially those staying for longer periods and the various Food & Beverage options available at the hotel is a unique feature of this hotel.

We look forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Bentota

Property: Vivanta by Taj - Bentota
Address: National Holiday Resort, Bentota 80500, Sri Lanka
Phone Number:
Region: Sri Lanka > Southern Province > Bentota
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Bentota
#2 Spa Hotel in Bentota
#2 On the Beach Hotel in Bentota
#2 Luxury Hotel in Bentota
#3 Romantic Hotel in Bentota
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Vivanta by Taj - Bentota 5*
Number of rooms: 160
Official Description (provided by the hotel):
Sri Lanka is referred to as a ‘small miracle,’ for despite the island’s relatively small size, its natural wonders and beauty are in abundance. Vivanta by Taj – Bentota is located on the south west coast of Sri Lanka. The hotel lies over a lush hill that overlooks the Indian Ocean. ... more   less 
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Also Known As:
Vivanta By Taj - Bentota Hotel Bentota
Taj Exotica Hotel Bentota
Bentota Taj Exotica Hotel
Taj Exotica Sri Lanka
Taj Exotica Srilanka
Taj Exotica Bentota

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