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“A hotel having sea on one side and river on the other, paradise on earth”

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Bentota Beach by Cinnamon
Ranked #8 of 21 Hotels in Bentota
Kolkata (Calcutta), India
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A hotel having sea on one side and river on the other, paradise on earth”
5 of 5 bubbles Reviewed 9 November 2013

See sunrise on Bentota river and sun-set at the exclusive beach.
There are two Pools, one outdoor and one indoor.
The buffet spreads cover Sri Lankan ethnic dishes like Hopper,Indian Dishes, European dishes, cold cuts, even Turkish dishes. A gourmet delight.
Water sports on Bentota river, having depth of 4 feet at the pier is thrilling for all ages.
You need a day to cover the hotel only.

Room Tip: There are sea-side rooms and river-side rooms. River-side rooms are better and quiter, but view fro...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shyamaladv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarlonRobert, Manager at Bentota Beach by Cinnamon, responded to this review, 13 November 2013
Thank you for your feedback following your recent stay at Bentota Beach Hotel. We are delighted to know that you enjoyed your stay with us. Your compliments about the food were passed on to our Executive chef and his team.

Whilst thanking you once again for sharing your positive feedback we eagerly look forward to having you with us on your next visit to Sri Lanka.
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1,424 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (262)
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English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 November 2013 via mobile

Beautiful setting, with the hotel bang on the beach !
Very well appointed rooms and great service with friendly staff as well
The amenities are great especially for the kids with the pool and all !
All in all, a wonderful experience at Bentota!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RDamle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review, 10 November 2013
Thank you for your excellent feedback regarding your stay at Bentota Beach Hotel. We are truly delighted to know that you have enjoyed your stay together with our warm hospitality. We will certainly share your feedback among rest of the team mates in the hotel. We look forward to have you with us again that we will guarantee an experience even more memorable.
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Leamington Spa, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 November 2013 via mobile

The most impressive thing about this hotel are the vast greens just outside our room. They extend till the sea and the scenario is awesome! Great food, lots of diverse choices. Nice room although bathroom area needs refurbishment. Improvement on lighting and window frames could help. Good general quality.

Stayed October 2013, travelled with family
Helpful?
1 Thank Miguel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review, 7 November 2013
Thank you for sharing your feedback following your stay at Bentota Beach Hotel . We are indeed pleased to know that you enjoyed your stay with us.
We thank you sincerely for sharing your honest feedback which is deemed invaluable to us. Regarding the suggestion of renovating bath room, window frames and upgrading lighting in the room, will certainly be considered as areas of improvement.
We certainly hope to have the privilege of welcoming you back at our resort for a more memorable stay.
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Calcutta, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 November 2013

This is one of the best beach resort in Bentota and specially if you are travelling with kids than this is the property where one should stay. It has lot of activities for everyone like water sports , beach ,2 swimming pools etc. Except for the bathroom which were small in the room ,everything about this place is above 5 star.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajat1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review, 7 November 2013
Thank you for your feedback following your stay at Bentota Beach Hotel. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality.
It is wonderful to hear we were able to meet your expectations and deliver the calm and comfort you expected
We hope you will continue to stay with us on your future visits to Sri Lanka, giving us the opportunity to indulge you in hospitality at its best.
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Cheshire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

What a fantastic experience this was. We went on holiday to chill and relax, but managed so much more. With the help we have to say, of the now extremely famous Luba.
Travel: We flew via Dubai with Emirates, which was an experience in itself and on arrival in Columbo, we had taken the advice of trip advisors of old and booked a private transfer to the hotel. For the £15 each, each way, this is more than worthwhile as it is a long journey after such long flights. To sit in the comfort of a car instead, of being stuck on a coach carrying numerous people to other hotel destinations was certainly a good way to start our visit to Sri Lanka and the driver was most helpful and informative during the journey. Something we would highly recommend, no matter how many are in your party.
Hotel: Location is in such a fantastic setting, it would be hard not to be impressed on arrival. Staff were extremely helpfull, very curteous and soon had us on our way to our room. Unfortunately the initial room allocated to us wasn't really up to scratch, being a bit claustrophobic and somewhat tired. However, we spoke with reception who thankfully managed to change the room for us, at no extra charge. Our new room was 216 and was deemed as delux, it may not have been but it was certaily better. Point to note is that there are UK 3 pin plugs in the rooms, so need to pack the travel adapters. Overall the hotel was a little tired in its decor, but nothing too awful that it deserves some of the comments written about it. The rooms are pretty basic, but at the end of the day if booking here, you are not aiming for 5 star luxury and what you do get is pretty good value. The food is okay and there is always something different on offer, if you don't fancy the curry. I have to say though that after 2 weeks I did get a little bored with the fayre on offer as it did reapeat itself a little. Drinks are okay, but are local brands, you won't find quality brands of spirits or wines here. But what they do have isn't as bad as some reports lead you to believe. The pool and beach atendants are really good and keep you in supply of towels and mattresses for your sun bed. The ones by the beach though are a bit hard, but if you look after the attendant he will put 2 mattresses on your bed, which is a lot better, the ones by the pool are quite comfy though. With regards to "looking after" the staff, it can be a off putting the way in which they go about seeking tips. Some of them do hang around a little and tell you that "tomorrow is their holiday" (day off) and are obviously looking for money off you. In the main 200 rupee's is the norm (£1) so it doesn't cost much, its just a bit in your face. However this did seem to be a select few who opertaed in this manner and most were okay and gratefull for anything you gave them.
Trips: Now this is where the hotel excells. We travelled with Kuoni, who run their own excursions and do tend to warn you of dealing with the operators off the beach. I have to say that everywhere else we have been we have followed such advice and only booked via the travel company. Believe me here you should do exactly the opposite. The local opperator on the beach Luba is excellent and you don't need to worry about locating him, he will very deffinately find you within hours of you booking in. Inside our first hour of walking around the hotel, Luba had introduced himself to us explained what he did, introduced us to people he had already had booked with him and in a very relaxed manner told us that if we wanted to do any trips he would be happy to help. Luba also advise us to go to the welcome meeting, listen to what Kuoni had to offer and if we wished, speak to him later to see if he had anything different we would prefer. What an absolute star this guy is. He managed to introduce us to a couple who were willing to share a trip, thus lowering his cost. The people he introduced us to Nigel and Sara, proved to be really good company and we spent a considerable ammount of time enjoying Sri Lanka with them. Never stopping laughing or having a great time. The trips we undertook were a river cruise, which resulted in us spending double the time allocated to us out on the river with Luba, as he was making sure that we got the most from the experience. After the cruise Luba handed us over to his colleague Baba who then took us off to a turtle hatchery all for about 75% of the price Kuoni offered us. Following this trip we booked a full day excurison to Udawalawe to see the national park and elephant sanctuary. This was absolutely mind blowing and a must for everyone. First off is a visit to the sanctuary where you witness orphan elephants being fed but more importantly being prepared for release back into the wild. Then we were off on a 2 hour safari, which again took much longer due to the incedible sites we saw. Heards of wild elephants, walking around your open top jeep is something you will not forget in a hurry. Really a fantastic experience that we could not thank Luba enough for. We did one final trip to a lagoon, which was okay in itself, but the real experience here was travelling by Tuc tuc through the villages and seeing Sri Lankan life as it truly is. We did feel once over that the trips Luba had recommended realy did show us what this wonderful country had to offer.

Overall we had a fantastic time, much aided by Luba, who introduced us to friends who I think got as much out of the holiday as we did. The hotel was certainly good enough to prompt us to want to return and we did leave enough to do, to make that something we would like to do

Room Tip: Make sure you are not in thev out buildings, they are the smaller rooms and quite a distance from th...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

We stayed here for two weeks for our silver wedding anniversary. The room was huge cleaned everyday comfy bed gorgeous view of the pool and beach. Food was amazing so much choice and the staff so welcoming. The pool is great loved to sit on the ledges and rocks on a hot sunny day. The grounds are fabulous with its abundant wildlife from the naught chipmunks to the curious lizards. Met some lovely people there did the trips, relaxed ate some great food best holiday for a long time. Loved bento tea beach hotel

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roundysbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, 25 October 2013
Thank you for your feedback following your recent stay at Bentota Beach Hotel. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again for your next anniversary.
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Kharkiv, Ukraine
2 reviews
4 of 5 bubbles Reviewed 15 October 2013

I have stayed in this hotel for 9 days with my friends and I have really enjoyed it. The room was neat, not big, however clean and good-looking. An ocean view is also a plus. The territory and facilities of the hotel were also on the level, however we preferred swimming in the ocean instead of the pool.The food was delish, staff in the restaurant was always friendly and glad to help with any request, special thanks to Dinuna, Roshen, Suranjith and Thushara, guys were always around without being importunate. To sum it up, we really enjoyed our stay there and definitely advise it!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarinaNastenko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PramukshiKariyawasam, Public Relations at Bentota Beach by Cinnamon, responded to this review, 16 October 2013
Thank you for your feedback following your stay at Bentota Beach Hotel. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bentota Beach by Cinnamon

Property: Bentota Beach by Cinnamon
Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Bentota
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Bentota
#6 Spa Hotel in Bentota
#8 On the Beach Hotel in Bentota
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Official Description (provided by the hotel):
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 
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Also Known As:
Bentota Beach Hotel Sri Lanka

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