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“4 stars? 5 is more like it!”

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Bentota Beach by Cinnamon
Ranked #8 of 23 Hotels in Bentota
Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“4 stars? 5 is more like it!”
Reviewed 2 May 2014

So I can't believe it's a 4 stars hotel. I mean it's great. Great space and great pool. Wonderful golden beach 1 minute away from almost any room. Green spaces are widely spread and sunbathing under the huge trees is very relaxing. The pool-side cafeteria has some good food. Didn't try the restaurants inside because I was staying away from Sri Lankan food (Yes, I did not like Sri Lankan food). Rooms were nothing special though, could have been better. But the good thing is that Wi-Fi is available throughout the hotel; even on the beach. All in all, this hotel was probably the highlight of my trip!

Room Tip: Any room on the ground floor I think would be the best.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarlonRobert, Manager at Bentota Beach by Cinnamon, responded to this review, 5 May 2014
We appreciate you taking the time to write a review and share your experience with the TripAdvisor community.
It is truly rewarding to know that your stay with us was wonderful, specially by our location, selection of food and other amenities.
Thank you for taking the time out to leave such a positive review. We're looking forward to serving you better.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (266)
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Crawley, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2014

Good location, very friendly staff , nice garden, beautiful beach, rooms and bath need of some refurb. had good time over two days stay. we will return to this hotel once again once they refurb bedrooms.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank simonq53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarlonRobert, Manager at Bentota Beach by Cinnamon, responded to this review, 3 May 2014
We are jubilant to hear that you will be back with us soon and we will ensure your future stay to be even more enjoyable than the one you’ve already had.
We will also make a note of your comment regarding the need of room modernization at the next refurbishment.
We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 April 2014

Very impressive breakfast spread and quality of food.
Staff friendly but room service was slow.

Rooms ver comfortable in general.

Great location next to beach, but hotel feels old and the rooms are old fashioned. Pricing too high for quality of rooms.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gishanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarlonRobert, Manager at Bentota Beach by Cinnamon, responded to this review, 3 May 2014
Thank you for taking the time in writing a review about our services and facilities. These will greatly assist us in assessing our self and which would guide us in a positive directions.
We look forward to having you stay with us again.
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Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2014

The place is close to Colombo, which is pretty convenient. The food is really good, and has a variety to choose from. The staff is extremely helpful and nice. They accommodate to our needs very politely. The beach has good waves and is not dangerous, which is good. The facilities there are amazing such as the banana boating, tubes and kayaking. The pool is also very good but be careful of the rocks inside. I recommend people go visit this hotel, and almost every night they have some activity taking place.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Natasha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarlonRobert, Manager at Bentota Beach by Cinnamon, responded to this review, 3 May 2014
We are very happy to know about the great experience that you had during recent stay at Bentota Beach hotel. We are lucky to have such a great location which is central to everything you need while on holiday. Hope you would visit us once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 April 2014

This was our first time in Sri Lanka,flew out on Air Sri Lanka which turned out quite average. Pre bookeds taxi took us from the airport down to Bentota.Treated like royalty on arrival at the Bentota Beach Hotel. To get to the point the hotel is set in beautiful grounds,great pool and don't miss the second pool at the Spa centre.The staff are polite and curious about "where are you from" what do you do" (for a living)" have you children" but this applies to the people in the streets asking similar questions.Hotel food amazing if you like curries...this is heaven. European food also catered for.
The nearby railway is a must to go on its just like you see in the movies ,we went down to Galle about 75 mins away, from there a ride in a Tuk Tuk to a tea plantation ,well worth the trip.
The hotel beach area is just something special , very few people on a palm tree lined beach perfect......Brilliant holiday, though perhaps not for children under 14 yrs. Finally if you want chips,fast food and Watneys Red Barrell like Majorca this isn,t the place for you!

Room Tip: Rooms facing the sea are quiet, although a railway runs at the rear of the hotel there are about 7-8...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank 106trevorh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarlonRobert, Manager at Bentota Beach by Cinnamon, responded to this review, 3 May 2014
Thank you for spending your precious time in writing about your recent experience at Bentota Beach Hotel. It gives us a feeling of joy and satisfaction to know that you were satisfied with the service and facilities of the Hotel.
We take pride in providing our guests with a quality product and exceptional service at all times, it’s great to hear such good feedback on this.
We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014 via mobile

I and my girl friend stay here for five days, the staff and the rooms service was awesome. The room was too expensive, but it was nothing. The surrounding was great. I booked the hotel online from the hotel website before...

Stayed June 2013, travelled as a couple
Helpful?
Thank bunty r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review, 25 April 2014
We are pleased to hear your perfect holiday experience at Bentota Beach Hotel.
Thank you very much for sharing same with the Trip Advisor and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 19 April 2014

I must admit I was quite shocked at some of the bad comments put in by other travelers : as I could not find even one fault - even if I tried being EXTREMELY picky !

My wife and I went over the BBH on a whim for two nights. We visited the property after nearly a decade, and were a little concerned about its 'state' as we knew it had not been refurbished like the other John Keells properties. Given that most other places were fully booked anyway, we headed over to the BBH - and truth be told, it was with trepidation.

We should not have worried. The place was beautifully kept : and in all earnest, some of the places were better maintained that some of the recently refurbished properties. We stayed at the suite : which had wonderful old world charm : and personally, I prefer this ambience to many of the more retro themes adopted in other hotels. The wifi worked brilliantly well in the room, which enabled me to do some urgent work with ease. The suite was spacious - the choice of channels were limited but adequate : and overall the room truly was a joy !

The food was awesome. Truly enjoyed the rice and curries - and the roast pork leg was to die for ! Khan worked his magic on some lovely paratas and tandoori chicken - and though the variety was limited compared to a Cinnamon Bey or Lodge, the taste truly was excellent which more than made up for it.

The service was warm and extremely accommodative. We were well and truly pampered by all.

The overall experience was SO GOOD that we are going back again over the Vesak weekend - booked the room on our way out - and this time, we want to take the kids and get them to enjoy the BBH service, and ofcourse the water sports. The para gliding is a treat - and want to get my son and daughter to try it out - as do I - since I did not have the time to do it during the stay - which was my only regret.

A tip of the hat to the Management Team - and honestly, it truly was a joy !

Room Tip: Take the Frangipani Suite - it truly is a joy !
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vidusha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review, 25 April 2014
Thank you very much for your extremely encouraging comments.
We are indeed committed to do the best and such comments like yours makes the team more spirited in reaching Excellence!

We are jubilant to hear that you will be back with us soon and we will ensure your prosed stay to be even more enjoyable than the one you’ve already had.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bentota Beach by Cinnamon

Property: Bentota Beach by Cinnamon
Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Bentota
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in Bentota
#6 Luxury Hotel in Bentota
#8 On the Beach Hotel in Bentota
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Official Description (provided by the hotel):
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 
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Also Known As:
Bentota Beach Hotel Sri Lanka

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