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“Lovely hotel”

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Bentota Beach by Cinnamon
Ranked #7 of 24 Hotels in Bentota
United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lovely hotel”
Reviewed 19 March 2007

This hotel is fabulous.
The food is brilliant with excellent choices and fresh. Children love it as well.
The entertainment could be a little more but what they had was wonderful.
The rooms are stylish and clean and the added touches of the cleaners is lovely.
Although the weather was poor we enjoyed our time there.

We staff are the best I have ever experienced. They are polite, friendly and go out of their way to help you.

Super shiney star for the Bentota! xxxxxx

  • Liked — the exceptional staff
  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3 Thank babyding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
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  • Chinese (Simplified) first
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  • Danish first
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English first
United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2007

After approx 20 hours of travelling (3 hours of them were to get to the hotel from the airport which is only 60km away) due to the roads been very busy and hectic. It was an experience, beeping horns, flashing lights, 5 abreast in a one way street with no road markings etc. It was mad, a white knuckle ride!

The hotel was very nice and our room especially was very large in size and had a lovely view of the river and lagoon area which we were getting married at. Our room however was a superior room so I would def book one of these (after talking to a few others in standard rooms on the ground floor, these were cold and damp but this was because they fell victim to the Tsunami which is not the hotels fault.

Our wedding day was perfect. Everything was arranged and all we had to do was turn up. The photos are lovely and very professional. The DVD of the ceremony was put together really good and the elephant ride was brill! The hotel even paid for me and my husband to have a massage on the onsite spa. They also decorated on our room with balloons etc which was a surprise. There is a salon at the hotel also so no worries lady, you can still get your hair and make up professionally done. For our evening reception, we choose to go on the boat and have a bbq meal. This was organised brilliantly and there was enough food to feed 90 people, there were only 9 of us!! The choice and quality were lovely also. I would recommend doing that.

The choice of watersports is excellent and cheap. The hotel and its grounds are brilliant. Pool is excellent and not salt water. Elephant lives on the grounds and he loves bananas! A ride on it will cost you about £5 but well worth it.

The staff at the hotel were very friendly and extremely helpful and spoke good english. With regards to tipping, we left our tipping until our departure which we would recommend. They only earn £35 per month and are over the moon when you tip them a £1!!

  • Liked — The garden areas to sunbathe
  • Disliked — Nothing
  • Stayed February 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
7 Thank louise234_98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 November 2006

We were on honeymoon and were told we would be up graded on arrival, instead we were placed on the wing with the all inclusive guests in pretty standard accomodation "single beds" not really what you want on honeymoon! We had an immediate room change to one with a double bed! next day the loo would not flush and we were moved again to a twin room. the same night after playing merry hell with the under manager we were put in the honeymoon suite, altogether a different standard . Alas 2 days later they had a wedding party and we were moved again!!! 6 days and still we hadn't unpacked. On the plus side the staff were brilliant and friendly, the food was excellent and the hotel grounds superb. Outside of the hotel the locals were friendly but became a bit of a nuisance following us around and generally making us feel uncomfortable. Sri Lanka is a beautiful island but the infrastructre is a mess and getting anywhere by car is a terrifying experience. Thank god we visited Dubai for 4 days on the way home, altogether a more satisfying visit.

  • Liked — Food and staff
  • Disliked — Room standards
  • Stayed November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4 Thank Lozberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 August 2006

I and my partner have just returned from the Bentota Beach Hotel after 2 weeks, I have only good things to say about the hotel, the staff and the grounds.....

we decided to go B and B as we have had our fingers burnt with all inclusive deals before (bad food and miserly drinks measures) the food in the all inclusive buffet was superb and we actually paid to eat it several nights (not a patch on the golden grill round the corner which i can thouroughly recommend!)
The gardens and the rooms were immaculately maintained and the staff were some of the best I have ever come across in years of travelling, nothing was too much trouble!

I would recommend this hotel to anyone from honeymoon couples to familes.

We will be returning!


Stayed July 2006
11 Thank nderfel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 31 March 2006

We stayed here March 2006 and it was excellent. When you exit the airport watch out for the guys wanting dollars-Euros (and coins.. they save them up and ask you to change them in to notes!) The transfer was 3 1/2 hours which is nothing like the brochure stated of course, but then the roads are not great and the traffic consists of everything from the Ox and cart to the SUV! The hotel was lovely and the staff were 1st class. We changed rooms and paid a few dollars more to stay above the Tsunami damaged rooms. The food was great. Pool, the best I have ever seen at a hotel, the gardens beautiful... with an elephant, chipmunks, lizards and birds roaming! The beach huge and clean.... simply great!

16 Thank The-Osbornes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bentota Beach by Cinnamon

Property: Bentota Beach by Cinnamon
Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Bentota
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in Bentota
#6 Luxury Hotel in Bentota
#7 On the Beach Hotel in Bentota
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Official Description (provided by the hotel):
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 
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Also Known As:
Bentota Beach Hotel Sri Lanka

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