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Centara Ceysands Resort & Spa Sri Lanka
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Reviews (2,112)
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1,078
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All reviewscafe bemacross the riverpool barthai restaurantwater sportssri lankahalf boardkids clubbentota rivera short boat rideall inclusive packageindian oceandifferent themehuge poolriver viewmain restaurantpool side
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1,744 - 1,749 of 2,112 reviews
Reviewed 11 July 2014

Great Property. Fantastic location...right on the beach and a river on the other side.
Rooms and services are excellent with a fantastic view of the sunset.
Massive pool and water sports located on the premises with competitive pricing.( Saves you time and effort going to other places )
Could improve the varieties and arrangement for vegetarian food.
Also add a few more games and indoor sports.
Overall fantastic experience and great hospitality.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank Taparia87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sisira S, Hotel Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this reviewResponded 17 July 2014

Dear Taparia

Thank you for taking the time to share your experience on TripAdvisor. I am delighted that you enjoyed your stay with us!

Your suggestion on varieties of more vegetarian food has already been shared with our Executive Chef and certainly adding more games –indoor sports enhancing the leisure activities in the Resort. We thank you for bringing this up to our attention.

We look forward to welcoming you back soon. Thank you again for taking the time to share feedback.

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Reviewed 11 July 2014 via mobile

Ceysands is probably one of the best located hotels in Sri Lanka. Beach on one side and the amazing river for water sports on the other. You can never get bored here. Boat ride and water sports recommended. The rooms were dark and our trip kept going off whole day hence the 4 stars. The bathroom was small but nice. The Dilmah T bar is beautifully done. Will go again and I can see this place being very popular especially if you are travelling with a group.

Stayed: June 2014
3  Thank Malaka T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sisira S, Hotel Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this reviewResponded 17 July 2014

Dear Malaka


Thank you for taking the time to share your review

I am thrilled that you enjoyed the Hotel’s location & breathtaking views between the ocean & the river. As you correctly said – you can’t never get bored here….Certainly with the action planned and what is around.

Great place to go with Kids – Yes -the Spacious Family Residences, Camp Safari Kids Club,
E-Zone for computer whiz kids, large kids pool and many more to fulfill a true family holiday.

Thank you for the comments, and we hope to have the privilege of welcoming you back again

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Reviewed 10 July 2014

My family, friends and I have been very long time guests of Hotel Ceysands as it was known before it was renovated and newly opened as Centara Ceysands Resort & Spa. It was always a homely place for us to chill and relax during vacations. So, onto the new Centara Ceysands. It all starts with the wonderful boat ride (a much larger boat used now compared to the smaller ones used much earlier) across the river to the hotel and we were warmly greeted by the hotel staff specially the manager, Mr. Tharanga whom we have known since the old Ceysands.

The two double rooms we booked were spacious and the beds were very comfortable. The cable TV comes with local and international channels and of course the room has a magnificent view of the vast Indian Ocean and the large swimming pool and once outside the room, you have the view of the beautiful river. So its two beautiful views in one. The toilets are no exception as they are spacious, very clean and well maintained and all amenities were provided. There is free WiFi too. The pool is a wonderful experience as there is a jacuzzi and also a section which reflects mini waterfalls where guests can simply bathe under. We loved this a lot. A variety of water sports is available too.

The breakfast was very good with plenty of choice. The only downside was lunch and dinner as for vegetarians the variety is quite limited but the restaurant staff did their best to accommodate our requests. For non vegetarians there is plenty of choice. The hotel staff overall are very friendly and polite and a true reflection of Sri Lankan hospitality.

So, for locals and foreigners this is a wonderful place to relax on a vacation and a place to just unwind yourself.

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Sidath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sisira S, Hotel Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this reviewResponded 17 July 2014

Dear Sidath

Thank you for sharing such a great review of Centara Ceysands @ Bentota, here on Trip Advisor.

We are so happy to have you again at our brand new Centara Ceysands, your home away from home. We find your feedback to be of great value, and I am absolutely thrilled to hear that you’ve enjoyed the time spent with us. The team works hard to customize each of our guests’ stay and to provide the best possible service, so it is always rewarding to hear such positive feedback from our guests. I have passed your comments to our colleagues, surely it will make them very happy.

Your comment on limited varieties of vegetarian food has already been shared with our executive Chef and will be addressed right away.

Again, we truly thank you for your continued patronage and look forward to welcoming you back just to unwind & relax again very soon!

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Reviewed 12 June 2014

After Kandy our next stop was Bentota and here we stayed at this new property which opened its doors on 1st June '14. This property is situated on a strip of land where we have the river on one side and the Indian Ocean on the other. The staff here were extremely polite, helpful & friendly.

Since we were with kids, they allotted us a huge room right in front of the baby pool. The room was very nice and comfortable. They have a huge 65 metre long infinity pool with a jacuzzi on one side and a sunken bar on the other. The food here was excellent, right from breakfast, lunch and dinner. We also took the amazing spa treatment here. They also have water sports here. The interesting thing here is that you arrive at this property in a boat across the river.

We thoroughly enjoyed for two days here and the kids really had a blast. They also have a kids activity centre opening up shortly. Will most definitely visit here again and highly recommend it to all travellers.

Room Tip: Just go and stay here, its totally worth it.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Ravi73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sisira S, Hotel Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this reviewResponded 17 July 2014

Dear Ravi


What fantastic feedback!
It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable!

We are pleased to know your Kids had a blast. Yes, now our Camp Safari –our Kids Club & Ezone are open and I am sure you have another reason to pass by us again.

Among all the compliments, the one that I am the happiest about, is the comment about your Amazing Spa experience at our Spa Cenvaree.

Thank you again for the wonderful feedback and recognizing so many positive aspects of your stay.

We look forward to welcoming you back at the Centara Ceysands in not too distant future.

.

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Reviewed 9 June 2014 via mobile

I was there on the 7th June with my wife, two children and 10 of my other friends. Had an awesome time with abosolute excellent service with super staff. Couldn't ask for a better weekend with friends and family. The front office manager - Chaminda made sure our stay was delightfull while Mohan - assistant manager F&B made sure that we were well taken care of. He was good enough to give his mobile number to us to inform him about any sort of short-comings that we would encounter. I'm quite a fan of hotels rated as 4+ stars and this kind of treatment was the first time for me. A re-visit/s to this hotel is a definite. Cheers to the staff..

Stayed: June 2014, travelled with friends
5  Thank Shehan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waragoda M, Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this reviewResponded 8 May 2015

Dear Valued Guest,
Thank you for staying at Centara Ceysands resorts & spa and for your kind review and recommendation .We are delighted to note that you had a relaxing stay and were satisfied with our services and facilities. We continue to be committed to provide you and all our guests with the highest standard of service in the industry and to that end we look forward to your continued patronage.

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