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NorthStar822588

Friendly Staff

3.0 of 5 bubblesReviewed 27 Jan 2019via mobile
Generally the hotel is a good standard and is in a good location. The bathroom and the sheets were clean. My only issue with the room was the state of the mosquito nets. They were very grubby and ripped in places, which was a shame as this let the room down.
The pool area was brilliant but the beach side could have done with some attention and it is not possible to swim in the sea.
There was a good choice for breakfast but dinner is 'hit and miss'. The prawn curry was good but the beef in the beef curry was as tough as old boots.
The staff were very helpful and courteous. It was a little bit of a shock, though, being disturbed at 8.30am by housekeeping wanting to clean the room!
Date of stay: January 2019
Trip type: Travelled as a couple
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Reviewed 18 January 2019 via mobile

I had a 1,5 hour traditional full body massage. All my blockages and tensions had been released through strong pressure. I felt like newborn afterwards. It was the best massage in my life with longlasting wellbeeing. Wijaya the therapist is great.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank 943dianae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2019

Me and my partner arrived at the Rockside Beach Resort in late December 2018. After having trouble with another booking company (this had nothing to do with Rockside and we got our full refund) Rockside saved our holiday and accommodated us for two nights at The Rockside Beach Resort and for 8 Nights at the Devi Canal Resort (2 minutes away and with full use of the Rockside’s facilities, tuk tuk journey was free of charge to and from both resorts)

I can’t begin to explain how grateful we both were for the service and heartfelt assistance we received from both resorts. The staff were exceptional and also provided us with some trips at very reasonable prices with the lovely Rowan (much cheaper than booking online with other companies) – Udawalawe, Turtle Hatchery and river safari along with some shopping trips.

The Hotel is beautiful and very clean, the biggest asset is the location and private beach with sunbeds and a lovely beach assistant (sorry we don’t have everyone’s names!) who even found and returned my lost phone. The included meals were really tasty, with lots of vegetarian options and always better when ordered fresh from the kitchen, the staff were always willing to make small adjustments and changes to the menu for us when we needed it.

The front office staff were spectacular, Ranishni (so sorry if I have spelt this wrong) was amazing, and always took the time to organize and help us, which we needed a lot of! Also Romesh and Lalith were very helpful. At the Devi Canal we had a lovely lady who accommodated us and even surprised me with flowers and small gifts. – Everyone was so kind and lovely!!

Overall we had a wonderful time at both resorts (these are part of the same company) The staff are a real credit to these resorts and we will definitely visit again! It was so good I cried when we had to leave haha!

As an added comment the Devi Canal was very peaceful and we always had a good night sleep there.

Wishing you all the best in the new year,
With love from Jasmine & Luke

Date of stay: December 2018
2  Thank jasminegK274MS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2019 via mobile

There’s no wifi in rooms and if you call reception- sir no wifi in rooms (inside) go to balcony for wifi 👏👏👏 thank god he didn’t tell me to jump into sea 🤷‍♂️
And there’s no international plug sockets in room..

Date of stay: January 2019
Trip type: Travelled with friends
Thank Gireesh2me
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rockside B, Manager at Rockside Beach Resort, responded to this reviewResponded 6 January 2019

Yes we do have wi-fi in the rooms and it could be a malfunction with the server by that time.

Regards

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Reviewed 10 November 2018 via mobile

The location of the resort is at the beach giving a very scenic view. The pool was maintained well and the rooms well maintained. Here also we didn't find vegetarian food appealing but we could find a nice Indian restaurant DHABBA nearby where we had some great food

Date of stay: November 2018
Trip type: Travelled with family
1  Thank Chellam366
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2018 via mobile

Fabulous food,amazing hospitality.Few members to b named Abhirat nt to 4gt others.Small property with private beach and clean space. Tv does not have much channels to watch. Its rainy in October thus a spoil sport.

Date of stay: October 2018
Trip type: Travelled with family
2  Thank AparnaAsthana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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