We had booked 4 rooms through Agoda. When we reached we were diverted to another hotel and asked to stay there because they had overbooked the original location. This other location was still under construction and had half the amenities as the Bentota village we had booked for. We denied it and retured to the main hotel where we were made to wait for 2 hours without even offered some water. After many calls to Agoda, we were able to get another hotel.
While waiting we were treated badly and intimidated by some of their staff. Stay away from here and especially booking online!
- Official Description (provided by the hotel):
- Hotel in Bentota, Sri Lanka star rated luxury Village Hotel. Spacious and sophisticated, each guestroom is outfitted in stylish decor and exotic, native materials. King size bed, fan, TV, bathroom, telephone, air-condition, garden view balcony, hot / cold water, mini bar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L. and Cancelon so you can book your Hotel Bentota Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.