Staying here really ought to have been a great experience. The location, equidistant between Galle town and Unawatuna, was convenient. The building itself, and the furniture in the public areas, were quite lovely. However except for the waiters, who tried their best, the staff had little interest in enhancing our stay. On one occasion we had to chase up the room boy to get our room cleaned at all (finally done at 6.00pm), although he was keen to do our laundry for cash!
When I advised reception that my wife had been stung by a hornet from a nest outside a neighbouring room, no apologies or sorrow were expressed, merely a one word response "spray?", after which nothing further happened. It was no coincidence that, out of 8/10 hotels in which we stayed in Sri Lanka, this was the only one not to offer a Guest Satisfaction Survey!
With so much better accomodation available both in Galle itself, and in Unawatuna just 5 minutes away, no-one deserves this hotel - visit, photograph and run.
- Official Description (provided by the hotel):
- Closenberg was built by Captain Bayley in 1860 on top of a peninsula overlooking Galle harbor and the Indian Ocean. Since 1889 it belongs to the Perera Abeyewardene family and is today preserved as a heritage hotel. Large spacious halls, long verandas adorned with antique furniture and terraced gardens are in keeping with Dutch architecture. High ceilings resting on tall round columns and large louvered Teak doors set in arched doorways permit the flow of cool air. Alongside an experience of Sri Lanka's rich colonial past, we offer our guest a welcoming atmosphere, fine dining and an unparalleled view. Closenberg Hotel unique features are: The best location at the middle of Galle Harbor, Uninterrupted seaview from all our rooms, Direct access to beautiful sandy beach ideal and safe for surfing and swimming in all seasons, The unique and timeless elegance of an old Sri Lankan Heritage Hotel often copied but so hard to achieve, A sophisticated blend of service, tradition and cultural experiences Luna Terrace Bar Lounge is the funky trendy place to go and be seen in Galle. Great selection of cocktails, top brand spirits, tapas and fine cafe food. The new infinity pool overlooking the surf of Magalle Bay is a "must have experienced". Closenberg is the ideal gateway for enjoying the beauty of Southern Sri Lanka! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, LoveHolidays, Hotels.com, Odigeo, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Closenberg Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Closenberg Hotel Galle