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“Gorgeous Building; Shame About The Staff”
Review of Closenberg Hotel

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Closenberg Hotel
Ranked #20 of 26 Hotels in Galle
Certificate of Excellence
Reviewed 25 March 2009

Staying here really ought to have been a great experience. The location, equidistant between Galle town and Unawatuna, was convenient. The building itself, and the furniture in the public areas, were quite lovely. However except for the waiters, who tried their best, the staff had little interest in enhancing our stay. On one occasion we had to chase up the room boy to get our room cleaned at all (finally done at 6.00pm), although he was keen to do our laundry for cash!
When I advised reception that my wife had been stung by a hornet from a nest outside a neighbouring room, no apologies or sorrow were expressed, merely a one word response "spray?", after which nothing further happened. It was no coincidence that, out of 8/10 hotels in which we stayed in Sri Lanka, this was the only one not to offer a Guest Satisfaction Survey!
With so much better accomodation available both in Galle itself, and in Unawatuna just 5 minutes away, no-one deserves this hotel - visit, photograph and run.

  • Stayed: March 2009, travelled as a couple
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1  Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 March 2009

  • Stayed: February 2009, travelled with friends
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Thank horatio1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2009

  • Stayed: February 2009, travelled as a couple
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Thank IainManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2008

  • Stayed: July 2008, travelled with friends
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Thank niksgaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2008

  • Stayed: November 2007, travelled with family
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1  Thank yorkshireblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2008

  • Stayed: February 2008
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    • Business service (e.g., internet access)
Thank ktvc2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2007

  • Stayed: August 2006, travelled with family
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2  Thank palaceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Closenberg Hotel

Address: 11 Closenberg Rd, Galle 80000, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Galle
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Galle
Price Range: £71 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Closenberg Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Closenberg was built by Captain Bayley in 1860 on top of a peninsula overlooking Galle harbor and the Indian Ocean. Since 1889 it belongs to the Perera Abeyewardene family and is today preserved as a heritage hotel. Large spacious halls, long verandas adorned with antique furniture and terraced gardens are in keeping with Dutch architecture. High ceilings resting on tall round columns and large louvered Teak doors set in arched doorways permit the flow of cool air. Alongside an experience of Sri Lanka's rich colonial past, we offer our guest a welcoming atmosphere, fine dining and an unparalleled view. Closenberg Hotel unique features are: The best location at the middle of Galle Harbor, Uninterrupted seaview from all our rooms, Direct access to beautiful sandy beach ideal and safe for surfing and swimming in all seasons, The unique and timeless elegance of an old Sri Lankan Heritage Hotel often copied but so hard to achieve, A sophisticated blend of service, tradition and cultural experiences Luna Terrace Bar Lounge is the funky trendy place to go and be seen in Galle. Great selection of cocktails, top brand spirits, tapas and fine cafe food. The new infinity pool overlooking the surf of Magalle Bay is a "must have experienced". Closenberg is the ideal gateway for enjoying the beauty of Southern Sri Lanka! ... more   less 
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Also Known As:
Closenberg Hotel Galle

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