We stayed here two nights towards the end of a week in Sri Lanka and I had high expectations as we walked in to be greeted by gracious staff, cold towels and a very nice welcome drink. It's quite a lovely little boutique hotel and the rooms very modern, well maintained, compact but efficient. They seem, however, to have a problem with their hot water. We all had cold showers at night and again at 5am the next morning. Some of our party had an exceptionally early start as we were going whale-watching. When the water didn't seem to be heating up at all, calls were made to night reception to no avail. This resulted in a member of our party (unfortunately the oldest, in his 70s) to go off in search of a response, stumbling about in complete darkness on the ground floor and calling for help. The night watchman materialised out of a corner and obliged by flicking on a switch. Despite explaining the problem to the staff in the daytime and describing the unfortunate adventure, we were treated to a 2nd night of cold water. The staff seemed to not understand at all, which is disappointing and really doesn't match the appearance of the hotel, nor the price. It may not be in the higher end of hotels in Galle, but neither is it a cheap motel, and it is reasonable for us all to expect better. If it weren't for this, our stay would have been very pleasant.
- Official Description (provided by the hotel):
- Nestled atop the highest point of the ancient port city of Galle sits the Lady Hill Hotel, where you will be overwhelmed by the breathtaking and panoramic “Bird’s Eye View” of the lush green countryside stretching from the tea covered slopes of the Southern foothills all the way down to merge with the brilliant blue waters of the Indian Ocean. Located in close proximity to the city’s pulsating heart and to some of the best beaches in the Island, yet secluded enough to offer a measure of tranquility and serenity, that the discerning traveler eagerly looks forward to after a weary bout of sightseeing and exploration. Thereby, adhering to the watchwords “Lose yourself in the Experience and not in the Crowd”.Entering the portals of the Lady Hill, one is treated to an architectural edifice, echoing the legacy of the ancient Colonial Dutch period, from the imposing entrance archway, down to the natural cobblestone floor. However, as you progress through the lobby, where you will be greeted with the traditional Sri Lankan welcome of “AYUBOWAN”, which translates as “May You Have Long Life”, you notice a subtle but appreciative change in the conceptual idea.You will be ushered to your room via a rustic granite stone stairway, flanked by a strip of fresh water fish ponds and upon entering your room, will be amazed to find that you have been transported from the past into the future within the space of a few short ticks of the clock. The rooms are furnished with ultra modern futuristic style décor and posses state of the art facilities and amenities which are all that you, as an honored guest, could possibly hope for. ... more less
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- Also Known As:
- Lady Hill Hotel Galle