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“Great beach and great resort”

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Golden Star Beach Hotel
Ranked #38 of 43 Hotels in Negombo
Reviewed 3 May 2014

The room to start, was just above average.
The hotel was just above par.
The food was a whole different story, Excellent and full of flavor and sri lankan culture. The staff was very helpful and the bar was very cheap.
The beach was very beautiful and a great place to relax

Traveled in March 2012

  • Stayed: June 2013, travelled solo
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1  Thank Kman1819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 - 130 of 388 reviews

Reviewed 27 April 2014

The official pictures were obviously taken some time ago. Faded glory would be the polite way to describe this hotel. Pool area dirty and poorly maintained, drain covers and doors to pump rooms etc missing or open, outside toilets unusable, tatty grounds, food seriously overpriced for the quality, rooms basic, bathrooms dirty, cracked tiles & bathroom equipment stained & tatty looking. At the end of the day this is a cheap beach hotel - but its not a bargain, you are getting what you pay for not what the official pictures are showing. We had to wait 7 hours for the extra child bed we booked, involving three phone calls and 2 visits to reception. In the end had to stand there and demand it so we could go to bed at night (it was New Year, so probably a skeleton staff on, but 7 hours for a bed that was promised on arrival is slow on any day of the year?)

Room Tip: Dont expect the "family room" to be any more than a standard room with 2 extra beds wedged...
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  • Stayed: April 2014, travelled with family
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Thank locmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Stayed here on three occasions in 2011, 2012 an 2013. Staff are amazing from reception to restaurant staff to housekeeping, every single one of them, they are a great asset to the hotel. Great location near town of Negombo. Rooms have all been renovated to good high standards. Food and service is excellent. Great selection for breakfast buffet. Lovely atmosphere in the resort. I cannot recommend it enough and a big thank you to all the staff including Sushan, Asela, Chamath, Suresh and everyone else who always makes me fell at ease. I will be back

Room Tip: Ground floor rooms 54-57 are nicely located near swimming pool and restaurant. Ask for refurbished r...
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  • Stayed: January 2014, travelled with family
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1  Thank AlbertvanBavel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

thanks for your great hospitality, it was a 5 star 3 weeks holiday.
a great and pleasant staff, good service also the rooms.
your kitchen was every day a surprise, and tast full.

we coming again.
s&h the netherlands.

Room Tip: take the new restored rooms.
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  • Stayed: April 2014, travelled as a couple
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5  Thank hengki t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

We had about 80 conference attendees from over 20 countries meet this last March at the GSHB for an international conference. For months I had communicated with the hotel (from the U.S.), booked rooms, and tried to arrange details. It was a bit difficult fully understanding what the different conference halls looked like, what the hotel's capacity was, and what materials we could buy once we got to SL, but the management at GS was always diligent about responding to my e-mails, even if they were lacking in detail.

Once I arrived at the hotel, everything went extremely smoothly- the hotel management and staff were incredibly helpful, flexible, and easy to work with. They did their absolute best to ensure that the conference was going well for us.

The hotel's location is excellent: the beach is beautiful and clean, the number of vendors on the beach was perfectly tolerable, and the pool was always clean and inviting. The hotel and conference halls were also very clean, the rooms well taken care of (sometime decorated with flowers and pretty towel arrangements), and we were thankful that for the most part the electricity at the hotel worked well.

The restaurant chef's were wonderful at communicating with myself and my assistant, and always checked that we were happy with the variety of food, and the level of spiciness (which we were). We also sat with them to discuss the menu for a big dinner banquet we were having at the hotel, and we were very pleased with their food options, as well as the way the banquet hall was prepared for us: great blue-hued lighting, candles at each table, and the room was arranged exactly the way we had discussed.

My only complaints are as follows:

- For a group our size, the WiFi network at the hotel was not adequate. It came in and out depending on how many people were using it at the same time. It was not very reliable, especially for several conference presentations- so either discuss this with the hotel before hand and see if they can temporarily increase their bandwidth for the conference duration, or come prepared to not depend on the internet.

- Don't assume that the hotel will take care of things like turning the AC on in the conference hall before a meeting starts (despite having given them a conference schedule), or that the sound guy will show up with enough time to do sound checks, or that little things you ask for will be remembered (like a new table cloth to replace the one that's been stained by our guests), etc. It was necessary for me to constantly remind the managers/staff of the things we needed, and I also always planned to show up to different meeting halls/break-out halls well ahead of time to assure that everything was in order.

As a whole the hotel was flexible with us cost wise, and because we were such a big group they were willing to give us some special deals. I'm very pleased with our experience at the GSBH and would definitely recommend it to others. Please feel free to e-mail me if you have inquiries about my experience, or if you have questions about holding a conference at the GSBH. My e-mail address is: nadinemorcos1@gmail.com.

Room Tip: Ask for one directly by the pool- definitely the nicest rooms and location! Some of the other rooms...
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  • Stayed: March 2014, travelled on business
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1  Thank Nadine_Morcos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014 via mobile

We stayed for our honeymoon. Room was cleaned well and they arranged free fruit basket for us. Our room was Near to the Beach . when we stay the day we got room number 12 but unfortunately the room also occupied. Our rooms are attached with one door. The next room guest is a lady. When we talks she suddenly nock the door and said don't speak loudly I can't sleep. That's all whole day end on her word's. Please remove the door between the rooms. Bathroom was awesome.

Stayed: August 2013, travelled as a couple
4  Thank Ragu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Nice rooms, simple but oké. The bathrooms are old and need renovation. The very old material makes it also a bit dirty.
The location from the hotel is good and direct by the beach. Service and prices are very acceptable. Its a beautiful place for an reasonable price.

  • Stayed: March 2014, travelled with friends
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Thank Peter V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Star Beach Hotel

Address: 163 Lewis Place, Negombo, Sri Lanka
Region: Sri Lanka > Western Province > Negombo
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#14 Spa Hotel in Negombo
#22 On the Beach Hotel in Negombo
Price Range: £43 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Star Beach Hotel 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Golden Star Beach Hotel Sri Lanka/Negombo

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