We stopped over in this hotel for 1 night near the airport on our way to Yala National Park and again on our way back.
The room was very tired and not really as clean as you would expect in a hotel such as this - basically ok but dirty doorframes and surfaces. I felt it was a typical transit hotel. The only real problem was the meal. On our first night they had booked a large wedding at the hotel. This meant that the area which was normally used for hotel guests was used for the wedding and our self service buffet meal was served from a small storage room. The food was awful. Very little choice, burnt tuna steaks full of bones and chicken thighs with no meat on. The rice was nice though.
We complained and to be fair the manager apologised and offered to cook us a meal himself, but by that time we had travelled 20 hours and just wanted to go to bed.
On our return the difference was noticeable. We ate in the normal area and the food was great.
My complaint is that the hotel management made a conscious decision to give the wedding precedence over normal hotel guests to the extent that the meal was a very bad experience and spoiled the first day of our holiday. That, in my mind, was unacceptable, hence the poor rating.
As always, the staff are great. The pool was excellent. The beach looked nice and had a number of beach boys who were not too bad and left as soon as we said we were not interested in their services. The wedding closed down at 23:00 so no problems with noise.
To summarise, a good transit hotel if there is no wedding scheduled but not somewhere I would like to spend more than a few days.
- Official Description (provided by the hotel):
- Situated on the beach, all sea view, 62 double/twin A/C rooms and 02 suites with private balcony, hot/cold water, safety deposit lockers, cable TV, tea/coffee maker & mini fridge. Our restaurant serves Western & Eastern cuisine, well known for seafood dishes, well stocked bar with wines, cocktails, etc. Conference facilities available for 100 pax. ... more less
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- Also Known As:
- Paradise Beach Hotel Sri Lanka/Negombo