We arrived at the check in time and were welcomed with a welcome drink. We had to sit and wait in the extremely hot lobby. The staff was apologetic that the room was not ready. We got to our room and it was at least 40 degrees C. NOT OK. The workers were coming out of the room SWEATING. We had a great view of the beach and pool and the room was triple board so it was spacious. The bathroom was nice but NO toiletries. We left to have lunch and left the air conditioning unit on 16 degrees. We came back and the room was so hot. They have curtains but they don't stop the sun from coming in the top uncovered windows. We came back to the room and had to take a COLD shower to cool off. We called the front desk and they came up but "didn't know" what to do. One hour later still no relief and had to take another cold shower before dinner. Great breeze on the beach and great company in the pool. We sat down for dinner and had two options. We were not unhappy with the choices for dinner that night. The staff was nice and helpful. Our driver convinced the hotel to have breakfast for us when we were leaving for the airport at 245am!!!! We got up and they had four individually packaged breakfasts for us with bottled waters. I thought that was incredibly nice. All in all, I enjoyed the beach and pool. The food was mediocre. The front desk was clearly overwhelmed. I would go back to this hotel only because our AMAZING driver recommended it. If you need a driver recommendation, do contact me!!!!! LOVE LOVE LOVE our driver!!!!!
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- Also Known As:
- Rani Beach Hotel Negombo
- Rani Beach Resort Sri Lanka/Negombo